Destiny Vera
Saratoga Springs
Summary
Motivated and personable individual with experience in serving and sales, eager to embark on a career in bartending. Seeking an opportunity to leverage my customer service skills, knowledge of beverage service, and sales experience to contribute to a dynamic bar environment.
Overview
5
5
years of professional experience
Work History
Sales and Marketing Coordinator
Nubo Agency
09.2023 - Current
- Increased sales revenue by developing and implementing targeted marketing strategies.
- Enhanced brand visibility through the creation of engaging promotional materials and digital content.
- Strengthened customer relationships with consistent follow-up, resulting in repeat business and referrals.
- Streamlined internal processes for improved efficiency, reducing administrative workload for sales teams.
Personal Trainer
24 Hour Fitness
12.2022 - Current
- Conducted cold calls to initiate contact or follow-up with prospects and qualify leads based 24 Hour Fitness criteria.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Cross-sold additional products and services to purchasing customers.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Used CRM database to track referral and appointment data.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Administrative Assistant
TEFL Costa Rica
11.2021 - 08.2022
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Used editing and graphic design tools to create content and visuals for social channels.
- Expanded customer base by successfully emailing prospects to enhance conversion rates.
Server
Angels Caffe
08.2019 - 09.2021
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
Education
TEFL Certificate - Teacher Education
TEFL Costa Rica
Samara11.2021
Skills
- Creative Problem Solving
- Product and Service Knowledge
- Relationship Selling
- Sales Closing
- Customer Retention Abilities
- Negotiation Tactics
- Strategy Developmen
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Sales and Marketing Coordinator
Nubo Agency
09.2023 - Current
Personal Trainer
24 Hour Fitness
12.2022 - Current
Administrative Assistant
TEFL Costa Rica
11.2021 - 08.2022
Server
Angels Caffe
08.2019 - 09.2021
TEFL Certificate - Teacher Education
TEFL Costa Rica
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