Deyaa Abdel Naser Mahmoud Helal
Riyadh,KSA
Summary
Detail-oriented professional with expertise in prescription accuracy, medication safety, and inventory management. Skilled in patient counselling, customer service, and team collaboration to ensure optimal healthcare delivery. Proficient in merchandising strategies, sales techniques, and revenue optimisation to drive business growth. Adept at conflict resolution and prescription dispensing, with a focus on enhancing operational efficiency and patient satisfaction. Committed to leveraging skills to support organisational success and improve patient outcomes.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Pharmacy manager
Alrazi & Mor Pharmacies
Qassim, KSA
10.2019 - 10.2024
- Boosted daily sales by 15% via strategic product recommendations
- Improved product visibility, increasing revenue by 10%
- Provided expert medication , exceeding sales targets
- Maximised pharmacy teams' productivity through strategic staff planning.
Pharmacy manager
SEIF Pharmacies Group
Egypt
02.2016 - 08.2019
- Reduced prescription errors by 20% with meticulous verification
- Increased patient satisfaction by 25% through personalized follow-ups
- Educated patients on medication side effects and interactions
- Resolved problems encountered by patients, Doctors and healthcare providers.
Pharmacist
Al-Ahram Pharmacy
Egypt
07.2015 - 01.2016
- Managed 50+ daily customer inquiries with 95% satisfaction rate
- Provided comprehensive pharmacy services, including prescription verification
- Kept appropriate stock levels to match expected demand.
Education
Bachelor of Pharmaceutical Science - Pharmaceutical Science
Zagazig University
Zagazig 10.2010 - 05.2015
Skills
- Prescription accuracy
- Medication safety
- Inventory management
- Merchandising strategies
- Customer service
- Team collaboration
- Conflict resolution
- Sales strategies
- Revenue optimization
- Prescription dispensing and delivery
Languages
Arabic
Native
English
Advanced
Timeline
Pharmacy manager
Alrazi & Mor Pharmacies
10.2019 - 10.2024
Pharmacy manager
SEIF Pharmacies Group
02.2016 - 08.2019
Pharmacist
Al-Ahram Pharmacy
07.2015 - 01.2016
Bachelor of Pharmaceutical Science - Pharmaceutical Science
Zagazig University
10.2010 - 05.2015
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