Dhafer AlShehri
Data Analyst | Systems Expert | Project Manager. CDMP, GRCP, GRCA, PMP, P3O, ITIL.
Riyadh
Summary
Strategic and results-driven professional with years of experience in Systems Management, Project Management, and Data Management. Certified in CDMP (DAMA), GRCP, GRCA, PMP, P3O, and ITIL, with a proven track record in risk management, vulnerability assessments and systems management frameworks.
Holds a Master’s degree in Data Analytics, providing a strong foundation in data-driven decision-making, predictive modeling, and advanced analytical methods.
In recent years, expanded expertise into Artificial Intelligence by designing and implementing AI-driven solutions for automation, data analysis, and decision support. Experienced in building intelligent agents, enhancing enterprise systems with AI capabilities, and applying AI to improve productivity, compliance, and insight generation.
Combines deep technical expertise with strategic oversight, offering a unique blend of operational excellence and forward-looking innovation.
Overview
16
16
years of professional experience
6
6
Certifications
Work History
Systems Expert
National Information Center (NIC)
1 2022 - Current
- Expertly managed and managing critical components of ePPT, ID4M, ensuring successful delivery and implementation
- Played a pivotal role in integrating the ePPT system with ICAO standards, focusing on maintaining stringent cyber security measures
- Developed and maintained comprehensive project schedules, guaranteeing timely completion, strict budget adherence, and superior quality outcomes
- Forged a strong partnership with Smart Cards suppliers to ensure expedited delivery of orders, bolstering project support and efficiency
- Spearheaded risk management and compliance strategies, conducting in-depth risk assessments to mitigate vulnerabilities within ID documentation processes
- Managed ePassport and ID projects risks, performing thorough vulnerability assessments (VAs), to identify and mitigate potential threats
- Implemented robust QA protocols to maintain the highest software standards for ePPT, ID system and Premium Resident ID projects
- Directed detailed acceptance testing procedures to validate functionality against requirements, ensuring products integrity and reliability
- Conducted thorough analyses of products and processes, proposing and implementing practical solutions and modifications to enhance quality standards
- Ensured project alignment with NIC and SDAIA policies, procedures, and standards, enhancing bid effectiveness and contractor engagement through detailed scope assessments
- Oversaw overall implementation of Departments projects, ensuring alignment with project objectives and stakeholder expectations
- Focused on monitoring projects to ensure they are completed on time, within scope and on track, maintaining rigorous quality assurance throughout the project lifecycle
- Defined strategic project goals by identifying critical issues, strategies, and performance indicators, ensuring robust monitoring and risk mitigation plans were in place
- Managed the successful integration of the ePPT system with international standards set by ICAO, ensuring compliance with Governance protocols, risk management, and Cybersecurity compliance (GRC).
Project Manager
National Information Center
01.2014 - 01.2018
- Establish and maintain project schedules to ensure timely completion, adherence to budget, and high-quality outcomes
- Collaborate closely with the Smart Cards supplier, ensuring prompt delivery of orders to support other program projects
- Responsible of Risk management and compliance strategies at ID documents projects
- Enhanced bidder effectiveness through thorough assessment of contractor scopes and material takeoffs
- Effectively managed staff by implementing NIC policies, procedures, and standards
- Authored SOWs, SLCs/SLAs and other project-related documents; developed and launched RFPs for projects
- Set planning goals for projects by defining crucial issues, strategies, and performance indicators
- Conducted comprehensive risk assessments to pinpoint vulnerabilities and formulate mitigation plans
- Monitored project costs, produced job cost projections, and provided final approval for bill payments
- Performed product and process analyses and proposed practical solutions, including modifications to procedures, goods, or quality standards, if required
- Outlined plans and resources necessary to meet project goals and objectives, establishing realistic timelines
- Determined strategies and resources needed to achieve the project's goals and objectives by setting reasonable deadlines and checkpoints
- Work and monitoring tasks delivery in ID program projects
IT Support Engineer
National Information Center
01.2012 - 01.2014
- Provided first-level support and escalated second and third-level support issues to vendors as necessary
- Contributed as a team member to establish and create new ID systems (EMS & CMS) over a period of two years
- Collaborated with various departments within NIC to implement all requirements for the new ID2M systems
- Assumed the role of team leader for operations
- Led the technical support team, overseeing and managing issues related to system support
- Supported the operations of the production lines for National ID cards
- Handled daily tasks and provided ongoing support for the ID system
Smart Chip Specialist
National Information Center
01.2009 - 01.2012
- Enabled document management and chip data integration for secure documents
- Activated and configured smart chips for smart national ID cards
- Monitored and ensured the accuracy of data stored within the chip
- Managed regular updates and maintenance of chip OS to ensure stability and security
- Managed extensively with MULTOS and Java OS platforms for chip customization and implementation
- Ensured the compatibility of data across various smart card applications and maintained system integrity
- Managed iKMA (Identity Key Management Application) for whitelisting and data enablement processes, ensuring secure authorization within MULTOS environment
Education
Master of Data Analytics -
Deakin University
10-2021
English Training Course -
UCI
USA, LA01-2017
Bachelor of Computer Science -
King Khalid University
Skills
Data Ethics and Privacy
undefinedCertification
CDMP
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Project Manager
National Information Center
01.2014 - 01.2018
IT Support Engineer
National Information Center
01.2012 - 01.2014
Smart Chip Specialist
National Information Center
01.2009 - 01.2012
Systems Expert
National Information Center (NIC)
1 2022 - Current
Master of Data Analytics -
Deakin University
English Training Course -
UCI
Bachelor of Computer Science -
King Khalid University
Similar Profiles
MOHAMD ALGABBANMOHAMD ALGABBAN
HA DC Technical Consultant Project Manager at SDAIA - National Information Center NICHA DC Technical Consultant Project Manager at SDAIA - National Information Center NIC
Okba AmouryOkba Amoury
Senior Software Development at Portals Team - National Information Center (NIC)Senior Software Development at Portals Team - National Information Center (NIC)
SAYAN GHOSHSAYAN GHOSH
Developer L1 at National Informatics Center (NIC) under the payroll of Velocis Systems Private LtdDeveloper L1 at National Informatics Center (NIC) under the payroll of Velocis Systems Private Ltd
Reham ElhadidyReham Elhadidy
Branches Manager & Business Development Manager at Aqdamy Sports CentersBranches Manager & Business Development Manager at Aqdamy Sports Centers
ROUBA M. JAMALROUBA M. JAMAL
Architectural Engineer at Dar Al Riyadh GroupArchitectural Engineer at Dar Al Riyadh Group