Dhafer AlShehri
Data Analyst | Systems Expert | Project Manager. CDMP, GRCP, GRCA, PMP.
Riyadh
Summary
With 15 years of experience in Systems, Data Management, and project management roles. DAMA's CDMP, GRCP, GRCA,PMP ,P3O, managing risks, managing vulnerability assessments and ITIL, highlighting my deep understanding of a variety of Systems and Data management methodologies and best practices. My experience is further enhanced by a Master's degree in Information Technology, with a specialization in Data Analytics.
Overview
16
16
years of professional experience
6
6
Certifications
Work History
Systems Expert
National Information Center (NIC)
1 2022 - Current
- Expertly managed and managing critical components of ePPT, ID4M, ensuring successful delivery and implementation
- Played a pivotal role in integrating the ePPT system with ICAO standards, focusing on maintaining stringent cyber security measures
- Developed and maintained comprehensive project schedules, guaranteeing timely completion, strict budget adherence, and superior quality outcomes
- Forged a strong partnership with Smart Cards suppliers to ensure expedited delivery of orders, bolstering project support and efficiency
- Spearheaded risk management and compliance strategies, conducting in-depth risk assessments to mitigate vulnerabilities within ID documentation processes
- Managed ePassport and ID projects risks, performing thorough vulnerability assessments (VAs), to identify and mitigate potential threats
- Implemented robust QA protocols to maintain the highest software standards for ePPT, ID system and Premium Resident ID projects
- Directed detailed acceptance testing procedures to validate functionality against requirements, ensuring products integrity and reliability
- Conducted thorough analyses of products and processes, proposing and implementing practical solutions and modifications to enhance quality standards
- Ensured project alignment with NIC and SDAIA policies, procedures, and standards, enhancing bid effectiveness and contractor engagement through detailed scope assessments
- Oversaw overall implementation of Departments projects, ensuring alignment with project objectives and stakeholder expectations
- Focused on monitoring projects to ensure they are completed on time, within scope and on track, maintaining rigorous quality assurance throughout the project lifecycle
- Defined strategic project goals by identifying critical issues, strategies, and performance indicators, ensuring robust monitoring and risk mitigation plans were in place
- Managed the successful integration of the ePPT system with international standards set by ICAO, ensuring compliance with Governance protocols, risk management, and Cybersecurity compliance (GRC).
Project Manager
National Information Center
01.2014 - 01.2018
- Establish and maintain project schedules to ensure timely completion, adherence to budget, and high-quality outcomes
- Collaborate closely with the Smart Cards supplier, ensuring prompt delivery of orders to support other program projects
- Responsible of Risk management and compliance strategies at ID documents projects
- Enhanced bidder effectiveness through thorough assessment of contractor scopes and material takeoffs
- Effectively managed staff by implementing NIC policies, procedures, and standards
- Authored SOWs, SLCs/SLAs and other project-related documents; developed and launched RFPs for projects
- Set planning goals for projects by defining crucial issues, strategies, and performance indicators
- Conducted comprehensive risk assessments to pinpoint vulnerabilities and formulate mitigation plans
- Monitored project costs, produced job cost projections, and provided final approval for bill payments
- Performed product and process analyses and proposed practical solutions, including modifications to procedures, goods, or quality standards, if required
- Outlined plans and resources necessary to meet project goals and objectives, establishing realistic timelines
- Determined strategies and resources needed to achieve the project's goals and objectives by setting reasonable deadlines and checkpoints
- Work and monitoring tasks delivery in ID program projects
IT Support Engineer
National Information Center
01.2012 - 01.2014
- Provided first-level support and escalated second and third-level support issues to vendors as necessary
- Contributed as a team member to establish and create new ID systems (EMS & CMS) over a period of two years
- Collaborated with various departments within NIC to implement all requirements for the new ID2M systems
- Assumed the role of team leader for operations
- Led the technical support team, overseeing and managing issues related to system support
- Supported the operations of the production lines for National ID cards
- Handled daily tasks and provided ongoing support for the ID system
Smart Chip Specialist
National Information Center
01.2009 - 01.2012
- Enabled document management and chip data integration for secure documents
- Activated and configured smart chips for smart national ID cards
- Monitored and ensured the accuracy of data stored within the chip
- Managed regular updates and maintenance of chip OS to ensure stability and security
- Managed extensively with MULTOS and Java OS platforms for chip customization and implementation
- Ensured the compatibility of data across various smart card applications and maintained system integrity
- Managed iKMA (Identity Key Management Application) for whitelisting and data enablement processes, ensuring secure authorization within MULTOS environment
Education
Master of Data Analytics -
Deakin University
10-2021
English Training Course -
UCI
USA, LA01-2017
Bachelor of Computer Science -
King Khalid University
Skills
Data Ethics and Privacy
GDPR Fundamentals
ISO 27001 Fundamentals
Data Governance
Data Quality Assurance
Data Analytics
Data Warehouse and Business Intelligence
Deep Learning
GRC Auditor
Design Thinking
Timeline management
Project Management
Team Leading
Communication Skills
Performance appraisals
Building teams
Technical Troubleshooting
Employee Onboarding
Application support
Documentation Management
Disaster Recovery Planning
Certification
CDMP
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Project Manager
National Information Center
01.2014 - 01.2018
IT Support Engineer
National Information Center
01.2012 - 01.2014
Smart Chip Specialist
National Information Center
01.2009 - 01.2012
Systems Expert
National Information Center (NIC)
1 2022 - Current
Master of Data Analytics -
Deakin University
English Training Course -
UCI
Bachelor of Computer Science -
King Khalid University
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