Dhafi AlQarni
Riyadh,Saudi Arabia
Summary
Strategic planner and operational leader with strong background improving performance, productivity, efficiency, and profitability of departmental and organizational operations. Practiced in providing assorted teams with support and resources to succeed.
Overview
11
11
years of professional experience
Work history
General Manager
Ok Medical Company
Riyadh, Riyadh Region
2020.09 - Current
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Audited quality systems for optimal efficiency and compliance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed all merchandising, replenishment and inventory decisions to drive growth.
- lead 120 employees between medical and non medical staff
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
- Tracked KPIs to drive profitability and target delivery.
- Set policies and processes outlining expectations on employee behaviour at every level.
Administration and Operations Manager
Mekyal Financial Company
Riyadh, Riyadh Region
2021.02 - 2025.02
- Supervising and managing the operations department and following up on Reconciliation between the platform and the bank
- Ensuring the safety of operational processes
- Managing the Human Resources Department
- Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
- Managing system and software requirements to meet operational needs.
- In collaboration with the Executive Director, manage the recruitment and selection of new employees, and the preparation and issuing of employment contracts .
- lead and Manage operation team , IT , HR .
- Prepare detailed budgets, financial or operations updates and other administration and operations-related reports .
- Manage the payroll for all staff and contractors .
- Establish and maintain all administrative, operations and finance-related records, filing and archival systems and contact databases, especially with respect to all financial institutions .
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Maintained system security through regular testing and servicing.
- Analysed system and software requirements to meet operational needs.
- Responded to investors requests with friendly, knowledgeable service and support.
Finance Manager ( Part Time )
Ok Clinic
Riyadh, Riyadh Region
2018.01 - 2019.06
- Developed and administered annual budgets following period of strong analysis and research.
- Developed thorough forecasting and cash-flow management processes to maximize progression and profitability.
- Generated revenue and reduced costs by recommending innovative alternatives.
- Worked with human resources to assess labour patterns and hiring requirements.
- Analyzed financial information related to payroll, capital projects, operating expenses, professional service contracts and office supplies and equipment to examine budget needs.
- Led monthly meetings with directors to analyze spending and provide financial recommendations.
- Disciplined and motivated accounting team to maximize performance.
- Analyzed financial information and made proactive adjustments.
- Tracked all expenses and inventory purchases against budget guidelines.
- Mitigated supply risks identified through comparing stock forecasts with actual usage.
- Developed budgets and approved expenses.
- Solved diverse supply chain problems in timely manner.
- Sourced vendors, built relationships and negotiated prices.
- Coordinated with internal departments for efficient procurement planning, leading to smooth operations.
- Ensured adherence to budget constraints whilst making purchasing decisions, optimising financial resources utilisation.
Senior Product Specialist
Novartis
Riyadh, Riyadh Region
2018.09 - 2020.09
- Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
- Strategically planned and executed campaigns to drive brand awareness.
- Oversaw product planning and demand management on a monthly basis in order to maintain adequate product levels.
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.
Medical Representative
Astrazeneca
Riyadh, Riyadh Region
2015.09 - 2018.09
- Improved sales data by adapting resource distribution strategies to increase effectiveness.
- Maintained up to date knowledge on gastroenterology and cardiology care market, constantly monitoring market conditions for changes that may impact sales results.
- Analyzed market competition and created sales forecasts.
Pharmacist
Kingdom Hospital
Riyadh, Riyadh Region
2015.07 - 2015.09
- Reviewed physician orders to assess accuracy and safety.
- Interpreted and processed medication orders under supervision of pharmacy director.
Education
Bachelor of Pharmacy , Pharmaceutical Science -
King Saud University
06.2015
Skills
- Purchasing and procurement
- Risk management
- Budgets and forecasting
- Financial statements expertise
- Financial management
- Persuasive negotiator
- Problem solving
- Strategic planner
- Inventory data analysis
- CME-1
- Proficiency in quickbooks
- Knowledge of erp systems
- Financial data analysis
- Knowledge of employment law
- Performance Management
- Payroll
- Staff recruitment
Timeline
Administration and Operations Manager
Mekyal Financial Company
2021.02 - 2025.02
General Manager
Ok Medical Company
2020.09 - Current
Senior Product Specialist
Novartis
2018.09 - 2020.09
Finance Manager ( Part Time )
Ok Clinic
2018.01 - 2019.06
Medical Representative
Astrazeneca
2015.09 - 2018.09
Pharmacist
Kingdom Hospital
2015.07 - 2015.09
Bachelor of Pharmacy , Pharmaceutical Science -
King Saud University