Versatile and Skilled in communication, organization, and delivering excellent service in fast-paced environments. Known for being a quick learner with a positive attitude, handling tasks efficiently, able to take on new challenges and contribute effectively to different types of teams. Adept at multitasking, solving problems on the spot, and adapting quickly to new environments and responsibilities. Open to exploring opportunities across different industries where strong communication, organizational skills, and a positive attitude are valued.
Collected and distributed incoming email. Managed bookings to schedule, memberships, cancel and rearrange appointments. Handled incoming calls from multi-line telephone system. Provided desk support including copying, faxing, file management
and assisted with arrangements.
Coordinated Front of House and Back of House staff ahead of events in rush hours. Handled and Resolved guest inquiries and resolved minor issues promptly, maintaining customer satisfaction. Used POS systems for currency payments, securing funds and prepared deposits at end of day.
Prepared-coffee drinks with personalised cocktails with attention to detail and customer preferences. Created a friendly, welcoming vibes that encouraged customer loyalty. Collaborated with team members to keep service flowing smoothly during rush hours .
Operated espresso machines, grinders, maintaining high hygiene standards. Helped increase return customers through excellent service and quick problem- solving. Delivered fast friendly service during busy hours while managing multiple orders.
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