Diana W
Adelaide
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
9
9
years of professional experience
Work History
Personal-support-worker
Shanthi Care Private Ltd
03.2017 - 08.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
Patient Care Coordinator
Jeewaka Medical Centre
04.2013 - 02.2017
- Managed sensitive patient information , maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Education
Bachelor of Science - Agricultural Technology Management
University of Peradeniya
Peradeniya , Sri -Lanka Skills
- Housekeeping tasks
- Meal Preparation
- Meal Planning
- Multitasking and Organization
- Respectful and Compassionate
- Elderly Care
- Care Plan Management
Referees
Available upon Request
Timeline
Personal-support-worker
Shanthi Care Private Ltd
03.2017 - 08.2022
Patient Care Coordinator
Jeewaka Medical Centre
04.2013 - 02.2017
Bachelor of Science - Agricultural Technology Management
University of Peradeniya
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