Performance-driven Sales Consultant with more than 5 years of Luxury Retail experience in selling in dynamic and fast-paced environments. Committed to working with sense of urgency to meet and exceed sales goals. Driven to provide superior quality customer service.
Hi, I’m
DILDORA KARIMOVA
Dubai,UAE
Summary
Overview
13
years of professional experience
Work History
Dubai Duty FreeDubai, UAE
Brand Promoter
01.2021 - Current
Job overview
- Sales for Cartier, Ifsaloron , Hermes Donce & Gabbana , Montblanc , Van cleef , Lancome , Givenchy, Loewe Amouage
- Attracted customers through new event concepts and interesting discussion topics.
- Generated curiosity, trust and excitement when discussing product benefits and giving demonstrations.
- Identified opportunities to upsell, augmenting average purchase value.
- Understood customer needs to tailor expert advice, helping to establish and maintain brand trust.
- Ran smooth online events on range of virtual platforms.
- Personalised customer experiences to deliver unique, premium and bespoke service.
- Anticipated customer needs, going above and beyond to navigate objections and close sales.
- Demonstrated authenticity and genuine passion when talking about Brand
- Demonstrated detailed product knowledge to advise on current offerings.
- Built positive customer relationships, using interpersonal skills and natural charisma to engage in conversation.
- Shared unique brand stories and product insights through impactful storytelling.
- Inspired exceptional customer experiences and brand loyalty to help increase repeat business.
- Used friendly, outgoing and positive personality to approach customers with confidence and professionalism, improvising in uncertain situations.
- Represented luxury retail brand with dedicated work ethic, immaculate presentation and fantastic communication skills.
- Leveraged goal-driven and ambitious mindset to consistently surpass sales and KPI targets.
- Increased brand awareness by designing unique customer experiences encompassing brand values.
Signature Global Real EstateDubai, UAE
Property Sales Consultant
09.2022 - 12.2022
Job overview
- Part Time
- Of experience in the field Of Sales Executive
- Professionally represented sellers in complex negotiation with prospective buyers.
- Collated detailed property information and organised photo shoots.
- Assisted clients with corporate relocation services.
- Showed residential properties and explained features, value and benefits of available homes.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Answered phone calls and emails from potential and existing customers.
- Generated lists of properties compatible with buyers' needs and financial resources.
Apparel GroupDubai, Dubai
Sales Consultant
08.2019 - 12.2020
Job overview
- Use consultative sales approach to understand customer needs and recommend relevant offerings.
- Provide accurate information about promotions, customer programs and products, helping drive high customer retention.
- Assist customers by answering questions and fulfilling requests
- Demonstrate company standards in selling, customer service, visual
merchandising and teamwork. - Maintain the store counters and assist with store maintenance as
directed by the management team. - Offer each customer top-notch, personal service to boost sales and
customer satisfaction - Exceed sales goals by 20% utilizing exemplary customer service skills.
BazaarIstanbul, Turkey
Customer Sales Assistant
03.2016 - 01.2018
Job overview
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Displayed and restocked merchandise by following brand guidelines.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
- Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
- Delivered outstanding customer care with proactive sales and listening skills
DamodedovaMoscow, Russia
Customer Sales
02.2014 - 08.2016
Job overview
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Recommended merchandise based on exact customer needs, improving sales conversion rates.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Explained product benefits maximising customer engagement while driving sales.
- Helped marketing teams with creation of attractive advertisements and promotional content.
Demir MallUzbekistan
Customer Sales Associate
06.2010 - 11.2014
Job overview
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Verified receipts against purchase records before handling product refunds, returns or exchanges.
Education
High School Tashkent
High School Leaving Certificate
University Overview
- High School Leaving Certificate
- Completed professional development in Sales
Skills
- Product and service knowledge
- Customer focus
- Clientele management
- Sales expertise
- Time Management
- Confidence
- Able to cope with pressure
- Team working skills
- Communication skills
- Time Management
- Interpersonal skills
- Active Listening
- Leadership skills
- Strong numerical
- Decision-making skills
- Organizational skills
- Flexibility & Adaptability
- Quick learner Stress
- Responsible
Languages
Russian
Fluent
Turkish
Fluent
English
Advanced
Uzbek
Native
Arabic
Beginner
Timeline
Property Sales Consultant
Signature Global Real Estate
09.2022 - 12.2022
Brand Promoter
Dubai Duty Free
01.2021 - Current
Sales Consultant
Apparel Group
08.2019 - 12.2020
Customer Sales Assistant
Bazaar
03.2016 - 01.2018
Customer Sales
Damodedova
02.2014 - 08.2016
Customer Sales Associate
Demir Mall
06.2010 - 11.2014
High School
High School Leaving Certificate
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