DIMA ALHOMYYANI
Senior Travel Agent
Riyadh,01
Summary
Resourceful Travel Consultant passionate about providing dream experiences in the travel and tourism industry. Strong research and sales background and love working with clients pursuing unique vacation adventures.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Senior Travel Consultant
AEROSPACEJET COMPANY
02.2024 - 5 2024
- Manage travel itineraries and packages for inbound and outbound trips.
- Handling emails, calls and requests and coordinating alternative arrangements.
- Assisting and reporting to operation team.
- Sales and Media assistance.
Senior Travel Advisor
TOURSINESS COMPANY
05.2018 - 04.2023
- Package planning: Arranging flights and accommodation reservations, car rentals, activities and sightseeing for individuals, families and honeymooners.
Travel Agent & Supervisor
KANOO TRAVEL AGENCY
11.2008 - 06.2015
- Promoted as a SUPERVISOR of the ladies department of KANOO TRAVEL AGENCY in JAN2010.
- Awarded as the corporate star of the month of NOV2012 for outstanding contribution in sales and customer service.
- Call centre requirement: Flight reservations, TRS (travel related services) including accommodation and other services.
- Dealing with local and international calls, advising options and managing travel planes.
Education
McKinsey Forward Program
McKinsey Company
06.2023 - 11.2023
Public Relations And Organizational Communication
Ministry of Tourism
08.2023 - 08.2023
Professional Marketing Skills
Technical And Vocational Training Corporation
02.2023 - 02.2023
Project Management Program (PMP)
Technical And Vocational Training Corporation
02.2023 - 02.2023
Hospitality Experience Program -
Les Roches Inistitute
Crans Montana, Switzerland 11.2022 - 11.2022
TOT - The Training of Trainers
Technical & Vocatinal Training Corporation
01.2021 - 01.2021
Turbo Sabre Air Conversion -
SABRE
Jeddah 08.2011 - 08.2011
Customer Care Course -
Customer Care
Jeddah 12.2011 - 12.2011
IATA/UFTAA FOUNDATION & EBT COURSE -
IATA
Canada 01.2011 - 03.2011
Amadeus General Course -
Amadeus
Jeddah Nov 2009 - 11.2009
ICDL -
SAC
Jeddah 01.2008 - 01.2009
Skills
Negotiation
Microsoft Office
Decision making
Exceptional customer service
Training and mentoring
Strong sales abilities
Education
Bachelor of Science: Chemistry, at KING ABDULAZIZ UNIVERSITY, 2007.
English Diploma, SAC, 2008.
Timeline
Senior Travel Consultant
AEROSPACEJET COMPANY
02.2024 - 5 2024
Public Relations And Organizational Communication
Ministry of Tourism
08.2023 - 08.2023
McKinsey Forward Program
McKinsey Company
06.2023 - 11.2023
Professional Marketing Skills
Technical And Vocational Training Corporation
02.2023 - 02.2023
Project Management Program (PMP)
Technical And Vocational Training Corporation
02.2023 - 02.2023
Hospitality Experience Program -
Les Roches Inistitute
11.2022 - 11.2022
TOT - The Training of Trainers
Technical & Vocatinal Training Corporation
01.2021 - 01.2021
Senior Travel Advisor
TOURSINESS COMPANY
05.2018 - 04.2023
Customer Care Course -
Customer Care
12.2011 - 12.2011
Turbo Sabre Air Conversion -
SABRE
08.2011 - 08.2011
IATA/UFTAA FOUNDATION & EBT COURSE -
IATA
01.2011 - 03.2011
Travel Agent & Supervisor
KANOO TRAVEL AGENCY
11.2008 - 06.2015
ICDL -
SAC
01.2008 - 01.2009
Amadeus General Course -
Amadeus
Nov 2009 - 11.2009
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