Dinesh Reddy Manthena
Bordertown
Summary
Dynamic and results-oriented professional with a proven track record at Dominos Pizza, enhancing customer satisfaction and team performance. Skilled in kitchen management and effective communications, I excel in fast-paced environments, ensuring food safety and sanitation. Achieved significant improvements in operational efficiency and service quality, demonstrating strong leadership and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Console Operator
On the Run
01.2023 - Current
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
- Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
- Assisted with inventory management by tracking stock levels of fuel, oil, snacks, beverages, and other items for sale at the station.
- Prepared food items in compliance with recipes and portioning control guidelines.
Chef
Bordertown Cafe and Restaurant
10.2023 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
- Collaborated with front-of-house staff to ensure seamless service, addressing and resolving any issues promptly.
Console Operator
Coles Express
09.2022 - 11.2022
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
- Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
Warehouse Assistant
Inside Living
10.2020 - 03.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
Console Operator
Jasbe Group
01.2021 - 12.2021
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
- Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
Coffee Barista
EG Fuel
04.2021 - 05.2021
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Night Fill Team Member
Woolworths
10.2020 - 04.2021
- Mentored new Fill Team Members, providing training on proper handling of merchandise and adherence to company protocols.
- Ensured all shipments received were accurately counted, documented discrepancies, and reported any damaged goods as necessary.
- Boosted overall productivity within the Fill Team through consistent punctuality, commitment to work, and a strong sense of responsibility.
- Increased sales through effective product merchandising and visually appealing displays.
- Supported store operations by unloading trucks, sorting products, and distributing items to appropriate departments.
- Improved customer satisfaction by efficiently restocking shelves and maintaining a clean store environment.
Shift Manager
Domino's Pizza
08.2017 - 09.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Delivery Driver
Sushi World
07.2019 - 09.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Warehouse Assistant
Labourpower Recruitment Services
11.2017 - 10.2018
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Warehouse Assistant
LJM Warehouse
08.2017 - 09.2017
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
Education
Bachelor of Technology - Computer Science
JNTU
Hyderabad,India09-2016
Certificate IV - Commercial Cookery
Stellar College
Sydney, NSW12-2022
Diploma - Hospitality Management
Stellar College
Sydney, NSW06-2023
Skills
- Cooking techniques
- Kitchen management
- Effective communications
- Food safety and sanitation
- Customer service
- Food presentation
Timeline
Chef
Bordertown Cafe and Restaurant
10.2023 - Current
Console Operator
On the Run
01.2023 - Current
Console Operator
Coles Express
09.2022 - 11.2022
Coffee Barista
EG Fuel
04.2021 - 05.2021
Console Operator
Jasbe Group
01.2021 - 12.2021
Warehouse Assistant
Inside Living
10.2020 - 03.2022
Night Fill Team Member
Woolworths
10.2020 - 04.2021
Delivery Driver
Sushi World
07.2019 - 09.2019
Warehouse Assistant
Labourpower Recruitment Services
11.2017 - 10.2018
Shift Manager
Domino's Pizza
08.2017 - 09.2020
Warehouse Assistant
LJM Warehouse
08.2017 - 09.2017
Bachelor of Technology - Computer Science
JNTU
Certificate IV - Commercial Cookery
Stellar College
Diploma - Hospitality Management
Stellar College
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