Dipen Gurung
Imphal,India
Summary
Friendly and professional individual with strong communication and organisational skills. Proficient in managing phone systems and handling customer enquiries, ensuring smooth daily operations. Committed to creating welcoming environment and enhancing visitor experiences.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Front desk receptionist
Classic Grande Hotel
Imphal, India
2022.04 - Current
- Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
- Handled customer complaints professionally, ensuring satisfactory resolution.
- Monitored visitor access meticulously, enhancing security within premises.
- Coordinated with maintenance staff to ensure cleanliness and hygiene standards met in the lobby area.
5 Year of Experience in
Classic Grande Hotel (Imphal)
, India
2022.04 - Current
Education
Higher Secondary School - Arts
Novadaya Vidya Mandir English Boarding Secondary School
Nepal 2019.01 - 2020.12
Skills
- Post room operations
- Service-Oriented mindset
- Language proficiency
- Knowledge of reception protocol
Languages
English
Intermediate
Affiliations
- Singing and Playing Badminton.
Address:
Chuchekhop-B, Irang Part-I, Kangpokpi Dist, Manipur-795129
Timeline
Front desk receptionist
Classic Grande Hotel
2022.04 - Current
5 Year of Experience in
Classic Grande Hotel (Imphal)
2022.04 - Current
Higher Secondary School - Arts
Novadaya Vidya Mandir English Boarding Secondary School
2019.01 - 2020.12