Divyesh
Enfield
Summary
A highly motivated and detail-oriented accounting graduate with a track record of exceptional customer service, technical proficiency, and proactive problem-solving. Divyesh has strong communication skills and a natural ability to innovate. They are proficient in Microsoft Office and MYOB. Divyesh is a collaborative team player with experience leading small teams and working independently. They are also results-oriented with a passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Accounts and Student Support Officer
Aspen College
06.2023 - Current
- Managed tax obligations (GST, PAYG withholding), ensured compliance with ATO rules, and maintained accurate financial records for audits.
- Oversaw accounts payable and receivable, payroll processing, bank reconciliations, and cash flow management.
- Maintained student fee records on RTO Manager and Xero, issued invoices, and prepared financial reports for agents.
- Monitored training delivery costs (wages, materials, operations) to ensure the financial viability of the RTO.
- Supported students with study skills, time management, and academic progress monitoring.
- Provided personal and social counselling, addressed behavioural issues, and promoted mental health initiatives.
- Assisted students in exploring career options, completing applications, and preparing resumes.
- Organized career fairs and events to expose students to various career paths.
- Communicated regularly with parents about students’ academic progress and concerns.
- Responded promptly to emergencies, coordinated with local authorities and mental health professionals.
Customer Advisor
Telstra Corporation
09.2019 - 06.2023
- Delivered excellent customer service in a fast-paced environment.
- Demonstrated technical expertise to resolve complex issues and achieved monthly KPIs.
- Assisted management in running the store, training teammates, and meeting team/individual targets.
- Contacted external providers to resolve customer issues.
- Handled difficult customer situations professionally, consistently meeting first-call resolution metrics.
Chef
Café Settebello
05.2021 - 09.2021
- Planned menus, prepared meals, and ensured quality and presentation standards.
- Managed the kitchen team and coordinated with other departments.
- Handled ordering, inventory, and compliance with food safety regulations.
- Trained and managed kitchen personnel.
Head Chef
Strathmore Hotel
04.2018 - 05.2021
- Assisted in food service and preparation for busy nights.
- Maintained high cleanliness and food quality standards.
- Checked delivery contents and supervised culinary activity.
- Collaborated with vendors to source quality ingredients within budget.
Education
Bachelor - Accounting and Finance
University of Adelaide
Adelaide, SA 04.2001 -
Skills
- Management: Skilled in planning, organizing, leading, and controlling resources and teams to achieve organizational goals efficiently and effectively
- Communication: Excellent communication skills developed through years of customer service experience
- Problem-Solving: Proactive problem-solver committed to providing excellent customer service
- Teamwork: Collaborative team player with experience leading small teams and mentoring new team members to ensure effective on-the-job training
- Technical: Strong technical skills with proficiency in Microsoft Office and MYOB
- Attention to Detail: Highly detail-oriented with a focus on accuracy and precision
- Innovation: Proven ability to innovate, demonstrated through the successful implementation of new ideas in the workplace
ADDITIONAL INFORMATION
- Cricket: Professional level
- Badminton: State level
- Painting: National Gold Medallist
- General Executive: Adelaide Indian Student Society (University Club, 2019–2021)
- Secretary: Adelaide United Cricket Club
Timeline
Accounts and Student Support Officer
Aspen College
06.2023 - Current
Chef
Café Settebello
05.2021 - 09.2021
Customer Advisor
Telstra Corporation
09.2019 - 06.2023
Head Chef
Strathmore Hotel
04.2018 - 05.2021
Bachelor - Accounting and Finance
University of Adelaide
04.2001 -
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