Dlal Abdulrahman Almazrou
Riyadh,Saudi Arabia
Summary
Registered Healthcare Professional with an experience in standard development, quality and continuous Improvement. Organized and dependable Accreditation specialist with a total of 10 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
17
17
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Chief Accreditation Specialist – Health practitioner
The Saudi Central Board for Accreditation of Healthcare Institutes (CBAHI)
01.2023 - Current
- Receiving and processing inquiries related to the meaning and purpose of the standard
- Participating and supervising the work of the national committees for developing standards
- Designing survey process for various accreditation programs
- Preparing accreditation guides for all standards program
- Updating standards book and accreditation guide
- Participating in setting departmental objectives and key performance indicators (KPIs)
- Ensuring that CBAHI standards are align with the International Society for Quality in Health Care (ISQua)requirements which enable CBAHI to get ISQua accreditation.
Acting head of Development of Standards and Evaluation Systems Section
The Saudi Central Board for Accreditation of Healthcare Institutes (CBAHI)
Riyadh
08.2023 - 01.2025
- Supervising all tasks related to the Standards Development Department, managing, directing and following up the department’s employees in implementing the tasks assigned to them efficiently and effectively
- Preparing periodic reports on the performance of the department’s work, future plans, initiatives, the department’s annual budget, and new standards programs.
- Carried out day-to-day duties accurately and efficiently.
- Participating and supervising all standards development national committees resulting in finalizing five standards books
- Supervising all stages of standards development (Committee formation, first draft, pilot visit, field review second draft, ISBN registration of the book, national consensus, publishing, etc......)
- Determine the key performance indicators for the Standards Development department, and the short- and long-term impact on the center's overall performance.
Senior Accreditation Specialist – Health practitioner
The Saudi Central Board for Accreditation of Healthcare Institutes (CBAHI)
02.2021 - 12.2022
- Participating in national committees for developing standards
- Developing and writing quality standards for different types healthcare facilities and diseases specific programs
- Receiving and processing received suggestions and comments related to standards, amending a standard/creating a standard
- Conducting market studies before starting any standards programs
- Participating in writing and updating department policies and procedures.
Head of Drug Information Center
King Saud medical city – Riyadh
Riyadh
07.2018 - 12.2020
- Precepting and educating pharmacy students and residents
- Participating in continuing education services for health care professionals
- Establishing and maintaining a hospital formulary based on scientific evidence of efficacy and safety and hospital-specific factors
- Managing drug shortages, including identifying alternative treatments, developing protocols for restrictive use, and addressing formulary concerns
- Developing and maintain DI and medication-use policies
- Participating in quality improvement research projects participating in pharmacy and therapeutic committee
- Evaluating drug request of non-formulary medication for direct purchase for the hospital patients
- Evaluating drug request of non-formulary medication for direct purchase for patients in other Ministry of health hospitals around the kingdom.
Drug Information Pharmacist
King Saud medical city – Riyadh
Riyadh
09.2015 - 07.2018
- Responding to drug information requests and queries
- Providing DI to patients, caregivers, and health care professionals
- Educating health care professionals on safe and effective medication-use policies and processes
- Educating health care professionals on how to use drug information data base (Lexicomp)
- Evaluating the safety and effectiveness of new drugs
- Evaluating of off-label medication use.
Pharmacist
King Abdulaziz Medical City - National Guard Health Affairs
06.2009 - 01.2010
- Clinically screening and checking prescriptions
- Fulfill medication orders and refill prescriptions for new and returning patients
- Counselling patients for their medication
- Reporting medication errors and adverse drug reactions.
Education
Diploma - Health economics and outcomes research certificate
University of Washington
Seattle, WA, USA 01.2019 - 09.2019
Master’s degree - Pharmacology and toxicology-thesis based
University of The Sciences in Philadelphia
Philadelphia, PA, USA 09.2011 - 09.2014
Bachelor’s degree - Pharmacy science
King Saud University
Riyadh, Kingdom of Saudi Arabia 09.2003 - 02.2009
Skills
- Communication skills
- Leadership
- Time Management
- Problem-solving
- Computer literate (Microsoft word, Excel and PowerPoint)
Accomplishments
· 2025 Staff of the Year | CBAHI Annual Ceremony. Awarded in recognition of outstanding professional performance, commitment to excellence, and significant contribution to institutional quality outcomes in 2024.
. Represent CBAHI in Global Health Exhibition, in 2022 and 2023
· Appreciation Letter from pharmaceutical care administration in the ministry of health (MOH) for outstanding effort in drug information center during COVID-19 pandemic 2020.
· Appreciation Letter from pharmaceutical care services in King Saud Medical City for outstanding performance during 2019.
· Completed 30 hours of volunteering in 2019
· Thank you letter from Chief Human capital officer in KSMC for participating in the orientation program for new employee
· Appreciation letter from SABIC in participating in Ramadhan patient education.
· Appreciation letter from CEO of King Saud medical city for the outstanding efforts.
· Appreciation letter from pharmaceutical care services, King Saud medical city for updating KSMC formulary.
· Appreciation letter from Princess Nourah bint Abdulrahman University for training Pharmacy students.
· Award from university of the sciences in Philadelphia for participation in the 12th Annual research day.
· Master thesis research was accepted and presented in the largest toxicology meeting in the world (Society of toxicology 53rdannual meeting).
· Recognition letter and one day off coupon awarded from outpatient pharmacy, King Abdulaziz medical city, for detecting fatal medication error.
References
References available upon request.
Languages
Arabic
Native
English
Fluent
Certification
Professional registration from Saudi Commission for Health Specialties as Senior Pharmacist.
Publications
- Alshathri, D., Alsuhaimi, A., Albaijan, R., Almazrou, D., & Alkhurayji, K. (2025). Translation, Validity, and Reliability of the Arabic Version of the Patient-Experienced Continuity of Care Questionnaire (PECQ). The Journal of Medicine, Law & Public Health, 6(1), 831–841.
- Alkhurayji, Khalid, Abdulmunim Alsuhaimi, Dalal Alshathri, and Dlal Almazrou. 2025. “Dirty Utility Rooms of Hospitals in Saudi Arabia: A Multi-Regional Case Study.” International Journal of Environmental Research and Public Health 22: 604. https://doi.org/10.3390/ijerph22040604.
- Bagalb AS, Almazrou D, Albraiki AA, Alflaih LI, Bamunif LO. COVID-19 Vaccine Acceptance Among Pregnant and Lactating Women in Saudi Arabia. Cureus. 2022 Dec 2;14(12):e32133.
- Alenzi KA, Al-Malky HS, Altebainawi AF, Abushomi HQ, Alatawi FO, Atwadi MH, Khobrani MA, Almazrou DA, Alrubeh N, Alsoliabi ZA, Kardam AM, Alghamdi SA, Alasiri A, Albalwi MH, Alshammari TM. Health economic burden of COVID-19 in Saudi Arabia. Front Public Health. 2022 Oct 20;10:927494.
- Almazrou D, Egunsola O, Ali S, Bagalb A. Medication Misadventures Among COVID-19 Patients in Saudi Arabia. Cureus. 2021 Jun 8;13(6):e15513
- Almazrou DA, Ali S, Al-Abdulkarim DA, Albalawi AF, Alzhrani JA. Information seeking behavior and awareness among physicians regarding drug information centers in Saudi Arabia. Pharm Pract (Granada). 2019 Apr-Jun;17(2):1498.
- Almazrou DA, Ali S, Alzhrani JA. Assessment of Queries Received by the Drug Information Center at King Saud Medical City. Journal of Pharmacy & Bioallied Sciences. 2017;9(4):246-250.
Poster presentations
- Assessment of Queries Received by the Drug Information Center at King Saud Medical City, at Pharmacy celebration day at King Saud Medical City, Riyadh, Saudi Arabia, Feb 12th2017.
- Cytotoxicity of Some Thiazolidinedione (TZD) Ring Containing Compounds in Wild Type and CYP3A4 Transfected HepG2 Cells, at 12th Annual research day in the University of the Sciences in Philadelphia, Philadelphia, PA, USA. April 10th 2014.
- Potential Cytotoxicity of Thiazolidinedione-, Oxazolidinedione- and Succinimide-Ring Containing Compounds in HepG2 Cells, at Society of Toxicology meeting, Phoenix, Arizona, USA. March 25, 2014
Timeline
Acting head of Development of Standards and Evaluation Systems Section
The Saudi Central Board for Accreditation of Healthcare Institutes (CBAHI)
08.2023 - 01.2025
Chief Accreditation Specialist – Health practitioner
The Saudi Central Board for Accreditation of Healthcare Institutes (CBAHI)
01.2023 - Current
Senior Accreditation Specialist – Health practitioner
The Saudi Central Board for Accreditation of Healthcare Institutes (CBAHI)
02.2021 - 12.2022
Diploma - Health economics and outcomes research certificate
University of Washington
01.2019 - 09.2019
Head of Drug Information Center
King Saud medical city – Riyadh
07.2018 - 12.2020
Drug Information Pharmacist
King Saud medical city – Riyadh
09.2015 - 07.2018
Master’s degree - Pharmacology and toxicology-thesis based
University of The Sciences in Philadelphia
09.2011 - 09.2014
Pharmacist
King Abdulaziz Medical City - National Guard Health Affairs
06.2009 - 01.2010
Bachelor’s degree - Pharmacy science
King Saud University
09.2003 - 02.2009