Summary
Overview
Work History
Education
Skills
Websites
Projects
Software
Timeline
Generic

Doaa Ali

Communications and Operations Manager
Riyadh

Summary

Dynamic and results-driven Communications Manager with over 5 years of experience in managing communication strategies, event planning, and project coordination. Adept at developing and executing comprehensive communication plans that enhance brand visibility and drive engagement. Proven track record in organizing and managing high-profile events, from inception to completion, ensuring seamless operations and exceeding client expectations. Skilled in leading cross-functional teams, fostering strong stakeholder relationships, and delivering impactful projects on time and within budget. Seeking to leverage my expertise in communications and event management to contribute to the success of a forward-thinking organization.

Overview

8
8
years of professional experience
11
11
years of post-secondary education
2
2
Languages

Work History

Communication Manager

TAJ Organizing Events And Festivals Company
12.2022 - Current
  • Create comprehensive communication plans that align with the company's goals and objectives.
  • Manage internal and external communication efforts to ensure consistency and effectiveness.
  • Oversee the company’s brand messaging across all channels.
  • Build and maintain relationships with media outlets.
  • Handle media inquiries and coordinate interviews with company spokespeople.
  • Analyze current operational processes and identify areas for improvement.
    Implement new processes to enhance efficiency and productivity.
  • Oversee and manage various projects to ensure they are completed on time and within budget.
  • Coordinate cross-functional teams to achieve project goals.
  • Monitor budgets and control costs to align with financial targets.
  • Generate regular reports to provide insights and recommendations for improvement.
  • Lead, mentor, and develop a team of communication and operations professionals.

Account Manager

Wamdh Almostaqbl Company
01.2022 - 11.2022
  • Managed and nurtured relationships with key clients, ensuring high levels of customer satisfaction and loyalty.
  • Coordinated with design, production, and marketing teams to fulfill client needs and deliver exceptional service.
  • Conducted market research to identify trends and opportunities, contributing to strategic planning and product development.
  • Oversaw the order process from inception to delivery, ensuring timely and accurate fulfillment.
  • Developed and implemented sales strategies to achieve and exceed revenue targets.
  • Analyzed sales data and client feedback to drive continuous improvement and optimize account performance.
  • Represented the company at industry events and trade shows to build brand awareness and generate new business.

Account Manager

Lit Company
01.2021 - 01.2022
  • As an Account Manager in a concept store, responsible for managing relationships with key accounts, vendors, and clients to ensure a positive customer experience and drive sales
  • Worked closely with the store's buyers to curate product assortments, managed inventory levels, and negotiated pricing and payment terms with vendors
  • Also tracked and analyzed sales data to identify trends and opportunities for growth, and collaborated with other departments to ensure smooth store operations
  • Overall, played a critical role in building and maintaining strong customer and vendor relationships and achieving sales goals.

Partnership Manager

Alabdali Bros. ( The Popup Stores )
07.2020 - 06.2021
  • Established and maintained strategic partnerships with fashion brands, retailers, and vendors to expand product offerings and enhance customer experience.
  • Negotiated and executed partnership agreements, ensuring mutually beneficial terms and fostering long-term collaborations.
  • Coordinated cross-functional teams, including marketing, sales, and operations, to implement partnership initiatives and promotional campaigns.
  • Analyzed market trends and competitor activities to identify potential partnership opportunities and drive business growth.
  • Managed partner relationships through regular communication and performance reviews, ensuring alignment with company goals and objectives.
  • Developed and executed joint marketing strategies with partners to increase brand visibility and drive sales.
  • Represented the company at industry events, trade shows, and meetings to network and cultivate new partnership prospects.

Project Coordinator

GEXPO Events & Entertainment
10.2019 - 11.2020
  • Coordinated and managed event planning projects from inception to completion, ensuring timely delivery and adherence to budget.
  • Collaborated with clients to understand their vision and requirements, translating them into detailed project plans.
  • Liaised with vendors, suppliers, and venues to secure necessary resources and negotiate favorable terms.
  • Assisted in the development and execution of event marketing strategies to maximize attendance and engagement.
  • Monitored project timelines, milestones, and deliverables, providing regular status updates to stakeholders.
  • Managed logistics, including transportation, accommodation, and on-site setup, to ensure smooth event operations.
  • Conducted post-event evaluations to gather feedback, measure success, and identify areas for improvement.

Public Relations Specialist

Alfaredah Multipurpose Hall
06.2017 - 06.2018
  • Developed and executed PR strategies to enhance the visibility and reputation of the events hall.
  • Created and distributed press releases, media kits, and promotional materials to media outlets and stakeholders.
  • Managed media relations, including responding to inquiries, coordinating interviews, and building relationships with journalists.
  • Assisted in planning and promoting events hosted at the hall, ensuring effective communication and media coverage.
  • Monitored and analyzed media coverage, providing insights and recommendations for improving PR efforts.
  • Collaborated with the marketing team to align PR activities with overall marketing strategies and campaigns.
  • Managed social media accounts, creating engaging content to increase audience engagement and reach.

Catering Supervisor

Alfaredah Multipurpose Hall
06.2016 - 05.2017
  • Responsible for overseeing the planning and execution of catering events, ensuring that they were delivered to the satisfaction of clients and guests
  • Managed a team of catering staff, including hiring, training, and scheduling, and monitored their performance to ensure that they were meeting expectations
  • Worked closely with clients to understand their catering needs, develop menus, and ensure that events were executed within budget
  • Also maintained inventory levels, ordered supplies, and managed the catering budget
  • My role as a Catering Supervisor was critical in ensuring the successful delivery of high-quality catering events and achieving client satisfaction.

Education

High School Diploma -

The Fifty Seventh Secondary School
Riyadh, Saudi Arabia
04.2001 - 04.2012

Midocean University
Online

Skills

    Communication skills

    Problem-solving skills

    Leadership skills

    Time management skills

    Attention to detail

    Interpersonal skills

    Customer service skills

    Technical skills

    Project management skills

    Analytical skills

    Teamwork/collaboration skills

    Sales skills

    Negotiation skills

    Creativity/innovation

    Adaptability/flexibility

Projects

  • Guest Relation Manager JINO FASHION HOUSE
  • TASTE OF THE WORLD Events Lab
  • Misk Talk Time Entertainment
  • INSOMNIA FESTIVAL GEXPO
  • LAILA THE LAND OF IMAGINATION Balich WS
  • BTS CONCERT Events Lab
  • Ayam Zaman Clear Co.

Software

Odoo

Foodics

Marn

Timeline

Communication Manager

TAJ Organizing Events And Festivals Company
12.2022 - Current

Account Manager

Wamdh Almostaqbl Company
01.2022 - 11.2022

Account Manager

Lit Company
01.2021 - 01.2022

Partnership Manager

Alabdali Bros. ( The Popup Stores )
07.2020 - 06.2021

Project Coordinator

GEXPO Events & Entertainment
10.2019 - 11.2020

Public Relations Specialist

Alfaredah Multipurpose Hall
06.2017 - 06.2018

Catering Supervisor

Alfaredah Multipurpose Hall
06.2016 - 05.2017

High School Diploma -

The Fifty Seventh Secondary School
04.2001 - 04.2012

Midocean University

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Doaa AliCommunications and Operations Manager