Donia Abdelsattar Eltaher
Jeddah,02
Summary
Dynamic professional with a proven track record in telesales and customer engagement, notably with STC. Excelled in securing new business and fostering relationships, leveraging strong multitasking and active listening skills. Achieved significant improvements in customer satisfaction and sales outcomes. Proficient in Microsoft Word and adept at conflict resolution, consistently delivering exceptional service and operational enhancements.
Overview
2025
2025
years of professional experience
Work History
TELE SALES
STC
- Prospected and secured new business through telesales and relationship building.
- Worked effectively in fast-paced environments.
- Applied effective time management techniques to meet tight deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Barista
Costa Cafe
12.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Promotor
Aiaa Clean Company
04.2023 - 10.2023
- Identified potential marketing opportunities to increase brand awareness.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Addressed prospects' concerns and utilized persuasive techniques to turn guests into paying, satisfied customers.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
Education
High School Diploma -
College of Education
South Valley University05-2012
Bachelor of Arts -
Faculty Of Arts
ELMINIA UNIVERSITY08-2009
Skills
- Telesales
- Microsoft Word
- Conflict resolution
- Planning
- Multitasking
- Computer skills
- Active listening
Timeline
Barista
Costa Cafe
12.2023 - Current
Promotor
Aiaa Clean Company
04.2023 - 10.2023
TELE SALES
STC
High School Diploma -
College of Education
Bachelor of Arts -
Faculty Of Arts
Similar Profiles
Sulaiman KhushaylSulaiman Khushayl
Sales Director at STCSales Director at STC
Haifa AlomaryHaifa Alomary
Branding Assistant Manager at StcBranding Assistant Manager at Stc
ABDULLAH M. ALFARDANABDULLAH M. ALFARDAN
Director, Supply Chain Enablement & CoE at StcDirector, Supply Chain Enablement & CoE at Stc