Dorothy Cruz
Freelance
Austin,TX
Summary
Detail-oriented director bringing more than 20 years of experience and diverse skills to new role. Personable, upbeat and focused on making successful results with efficient and organized support. Focused leader with success in guiding teams through coordination, execution, and team building activities while building relationships with internal and external stakeholders.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
3
3
Certifications
Work History
Freelance
Self Employed
International
01.2019 - Current
- Organized and oversaw 10-person team with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.
- Defined and integrated roles, responsibilities and processes for team management organization.
- Selected and set up appropriate fiber cable.
- Photographed and provide images for internet distribution.
- Improved processes through expense management.
- Elevated quality control standards and ground control.
- Increased office organization.
- Created training sessions for team development.
- 17 events with European Tour (golf) via IMG Media Ltd.
- 1 event with Saudi Cup (horse race) via IMG Media Ltd.
- 15 events with PGA Tour (PGA, Champions, Korn Ferry)
Director of Sports in Education
SportsHub
Riyadh, Saudi Arabia
04.2021 - 10.2021
- Recruited and interviewed individuals for coaching jobs and other sports staff positions.
- Paired individuals to achieve best fit for athletic and academic programs.
- Oversaw coach salaries, pay rates and all other program budget aspects.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Directed team of 100+ in operational development of service network, including implementation of quality requirements and operating standards.
- Produced regular reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
- Achieved substantial results by using market expertise and business knowledge to make proactive decisions.
- Organized and optimized daily operations of educational sports crew in multiple school locations with consistent on-time delivery.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Project Manager
AEI
Riyadh, Saudi Arabia
01.2020 - 03.2020
- Developed and initiated projects, including managing costs, schedule and performance while meeting key milestones.
- Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
- Provided management for 100+ internal personnel, contractors and vendors.
- Eliminated discrepancies by reviewing performance, status and safety adherence.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Achieved project deadlines by coordinating with staff and contractors to manage and quality performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
- In March 2020 all events were canceled due to Covid-19.
Head of Teaching and Learning (Vice Principal)
Niagara College KSA
Al Majma’ah, Saudi Arabia
03.2016 - 12.2019
- Overseeing development and execution of all foundation and vocational diploma programs while providing strategic leadership in positive, energetic and dynamic manner.
- Building strong, unified team of faculty who meet educational mission b providing outstanding applied learning to prepare graduates for successful employment.
- Ensure successful integration of programs while meeting and exceeding standards in quality assurance, curriculum developments and active applied learning strategies.
- Assist with faculty recruitment, hiring, training, ongoing professional development, development and management of classroom observations, faculty performance review and provide leadership to various departments
- Assist with coordination of employers/sponsors for on-the-job training.
- Developed executive presentations and reports to facilitate senior management to meet KPI’s.
- Eliminated discrepancies by reviewing performance, status and safety adherence.
- Meeting deadlines by coordinating with staff and contractors to manage performance.
- Drove team success through shared vision and recognition of quality performance.
- Improved attendance by 42% and test scores at 25%.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Regional Manager
QEHC
Riyadh, Saudi Arabia
03.2014 - 03.2016
- Overseeing development and execution of 6 different locations in Saudi Arabia while providing positive, energetic and dynamic strategic leadership.
- Building strong, unified team of faculty to meet educational mission.
- Ensure successful integration of programs while meeting and exceeding standards in quality assurance, curriculum developments and active applied learning strategies.
- Assist with faculty training, ongoing professional development, and facility observations, faculty performance review and provide leadership to various departments.
- Developed executive presentations and reports to facilitate senior management to meet KPI’s.
- Eliminated discrepancies by reviewing performance, status and safety adherence.
- Meeting deadlines by coordinating with staff and contractors to manage performance.
- Drove team success through shared vision and recognition of quality performance.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Improved school performances by 40%
Education
Ed.D - Higher Education
University of Liverpool Liverpool
Liverpool, UK 04.2014 - Current
TEFL Diploma -
International Alliance Of Teachers And Employers
USA 05.2013 - 11.2013
MBA - General Business
Wayland Baptist University
Texas, USA 08.2000 - 11.2001
Bachelor of Arts - Spanish
Texas Tech University
Texas, USA 08.1996 - 05.1999
Skills
Corporate Administration,Leadership Vision, Organizational Leadership
Multisite Operations, Startups & turnarounds background
Multicultural Awareness, Community Relations
Professional Development, Quality Assurance, Communication Skills
Problem Solving, Technical Understanding
Organizing Planning and Event, Logistics Management
Microsoft, Google Classroom, Blackboard, Zoom, Sharepoint
Moodle, Edmodo, Salesforce
Project Management, Data Analysis, Mapping,
Academic Goals & Standards
MS Office
Attention to Detail
Written Communication
Analytical and Critical Thinking
Problem-Solving
Google Workspace
Teambuilding
Decision-Making
Flexible and Adaptable
Critical Thinking
Excellent Communication
Cultural Awareness
Maintenance and Repair
Interpersonal Communication
Planning and Coordination
Dependable and Responsible
Self-Motivated
Certification
BLS Certified, American Heart Association
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Sports in Education
SportsHub
04.2021 - 10.2021
BLS Certified, American Heart Association
10-2020
Certified Nursing Assistant
10-2020
Project Manager
AEI
01.2020 - 03.2020
Freelance
Self Employed
01.2019 - Current
Head of Teaching and Learning (Vice Principal)
Niagara College KSA
03.2016 - 12.2019
Ed.D - Higher Education
University of Liverpool Liverpool
04.2014 - Current
Regional Manager
QEHC
03.2014 - 03.2016
Certified in "What is Dyslexia?"
12-2013
TEFL Diploma -
International Alliance Of Teachers And Employers
05.2013 - 11.2013
MBA - General Business
Wayland Baptist University
08.2000 - 11.2001
Bachelor of Arts - Spanish
Texas Tech University
08.1996 - 05.1999