DOUAA ALJABAKHANJI

• Managed daily branch operations, ensuring monthly sales targets were met or exceeded.
• Motivated and guided team members to achieve personal target.
• Conducted professional, hands-on field training for staff, focusing on sales techniques, product knowledge, and customer service.

• Attract and convince clients to buy.
• Achieve monthly sales target.

• Analyze the company's digital marketing plan and Social media strategy, and make recommendations for improvements.
• Handled 15 calls per day to address customer inquiries and services requests.
• Charge of write in Microsoft Excel client's feedback, suggestions to improve and the common questions.

• Strategized and developed content for websites and social media publications.
• Increased user base by promoting brand awareness and launching key marketing efforts.

• Monitoring Social Media traffic and activity
• Create content for the company's Social Media platforms in monthly calenders for Social Media posts.
• Organized events for patients in order to educate them about our services.
• Evaluated monthly performance statistics and used data to inform future strategies.

• Carried out Telemarketing duties by contacting patients in order to schedule appointments, inform about different offers and promotions, and get feedback.
• Entered customer information into customized computer system with Microsoft Excel to document and organize client records.
• Worked in reception to carry various office duties.