Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Dr. Ahmed Abbas Hassanin

Buraydah,Saudi Arabia

Summary

Dynamic leader with a proven track record in strategic planning and performance improvement at MOH. Excelled in process optimization and stakeholder relationship management, enhancing customer satisfaction and operational efficiency. Skilled in data analysis and public speaking, adept at fostering team unity and driving significant business developments. Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritising greater organisational efficiency. Accomplished Senior Consultant competent at developing project and implementation plans. Gifted with strong analytical and project management skills. Successful history of adapting to new challenges and finding effective solutions for Health system issues.

Overview

11
11
years of professional experience
11
11
years of post-secondary education

Work history

Consultant in Strategic planning department in MHH

MOH
QASSIM, Saudia arabia
2018.01 - Current
  • Helped organisations improve customer satisfaction and achieve measurable results.
  • Documented workflow charts, records and job descriptions to guide overall organisational improvements.
  • Highlighted undetected organisational needs to improve business performance.
  • Communicated with staff at all organisational levels to assess current systems.
  • Encouraged development of clear objectives and action plans.
  • Assisted teams with implementing new recommendations and revising instructions for staff.
  • Drafted procedure manuals, work definitions and standard operating procedures by job title or work area.
  • Enhanced resource utilisation to better capitalise on current resources and minimise expenditure.
  • Unified efforts from multiple departments towards business developments.
  • Observed systems and staff operations throughout organisation, compiling current and accurate information.
  • Conducted studies focused on analysing current strategies and evaluating feasibility and potential results of proposals.
  • Identified deviations from standard operating procedures, understanding causes and preventing reoccurrence .
  • Applied data toward developing optimum objectives, strategies and plans for Health systems
  • Identified departures from agreed-upon procedures and standards and helped close gaps.
  • Located deviations from standard operating procedures, understanding causes and preventing reoccurrence.
  • Researched possible organisational improvements on different procedures.
  • Undertook financial analysis to guide budget planning and investment decisions.
  • Identified areas for improvement in corporate structure, enhancing overall efficiency.
  • Initiated cost-saving measures by evaluating and improving operational processes.
  • Liaised closely with clients throughout consulting process, ensuring satisfaction at every stage.

Performance improvement officer (Adaa program) C3

MOH
Qassim, Saudia arabia
2017.06 - Current
  • Defined and implemented organisational policies, rules and regulations.
  • Planned and directed general operations to meet organizational goals.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Attended public speaking events to deliver presentations.
  • Data management
  • Process analysis
  • Develop KPIs
  • Analysed KPIs to establish areas in need of improvement.
  • Prepared notices, plans and charts to support presentations.
  • Projects mangement
  • Directed programme implementation and monitored performance to inform improvement strategies.
  • Executed assigned duties responsibly thus meeting departmental expectations consistently.
  • Responded promptly and effectively to emergencies using established protocols.
  • Provided customer service to improve overall visitor experience.

Head of KPIs and performance improvement unit MH

QMHH
QASSIM, Saudi Arabia
2017.01 - Current
  • Oversaw daily operations to maintain high productivity levels.
  • Completed duties with accuracy and efficiency, consistently meeting targets.
  • Applied critical thinking to analyse problems and implement effective solutions.
  • Acquired new skills rapidly, enhancing overall efficiency and productivity.
  • Resolved issues promptly, resulting in increased customer satisfaction.
  • Demonstrated respect and willingness to assist team members whenever necessary.
  • Utilised Microsoft Word and various software tools for effective communication.
  • Displayed energy and enthusiasm in a fast-paced environment.

Senior registrar in dental public health

MOH
Qassim , Saudi Arabia
2015.03 - Current
  • Delegated tasks and followed up on daily goals to support seamless goal achievement.
  • Trained team members on required data and document handling protocols to maintain compliance.
  • Coordinated daily workflow to manage scheduled appointments and daily duties.
  • Monitored and performance-managed office support staff.
  • Upheld and enforced data confidentiality practices.
  • Developed and implemented academic policies and procedures in line with institution's vision and mission.
  • Proofread and revised draft documents daily to optimise formatting, punctuation and consistency.
  • Responded to routine enquiries, arranged meetings and maintained supplies to support productivity of legal team.
  • Used case management system to monitor and maintain case-related information and court deadlines.
  • Managed secure updates and storage of legal and public records, adhering to document management protocols.
  • Delivered top-quality services, aligning registration needs with daily quotas and benchmarks.

Education

Bachelor's degree - Dentistry

Khartoum university
Khartoum, Sudan
1990.01 - 1995.03

Doctor's Degree - Dental Public Health

Sudan Medical Specialization Board
Khartoum, Sudan
2010.08 - 2015.08

Certified Professional Healthcare Quality (CPHQ) - Health care quality

National association for health care
USA
2017.02 - 2017.09

Lean Six Sigma Green Belt - Improvement

Anexas Europe
Europe
2017.06 - 2017.06

Improvement Coach Professional Development - Healthcare Improvement

Institute for healthcare improvement
USA
2020.02 - 2020.07

Skills

  • Process Improvement
  • Data analysis
  • Worker training
  • Change management
  • Stakeholder relationship management
  • On-site observations
  • Process improvements
  • Programme compliance
  • Personnel interviews
  • Manual development
  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building
  • Strategic planning
  • Leadership
  • Resourcefulness
  • Public Relations
  • Quality Assurance
  • Multilingual

Languages

Arabic
Native

Timeline

Improvement Coach Professional Development - Healthcare Improvement

Institute for healthcare improvement
2020.02 - 2020.07

Consultant in Strategic planning department in MHH

MOH
2018.01 - Current

Performance improvement officer (Adaa program) C3

MOH
2017.06 - Current

Lean Six Sigma Green Belt - Improvement

Anexas Europe
2017.06 - 2017.06

Certified Professional Healthcare Quality (CPHQ) - Health care quality

National association for health care
2017.02 - 2017.09

Head of KPIs and performance improvement unit MH

QMHH
2017.01 - Current

Senior registrar in dental public health

MOH
2015.03 - Current

Doctor's Degree - Dental Public Health

Sudan Medical Specialization Board
2010.08 - 2015.08

Bachelor's degree - Dentistry

Khartoum university
1990.01 - 1995.03

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Dr. Ahmed Abbas Hassanin