Dr. Mohammad Farhan
Al Hasa,Saudi Arabia
Summary
Seasoned Accreditation and Quality Consultant with total experience of more than ten (10) years in Healthcare Quality, Operation, Medical Administration, Revenue Cycle Management and in Clinical Practice coupled with my education in Healthcare systems management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
31
31
years of post-secondary education
Work history
Accreditation and Clinical Quality Manager
Almoosa Specialist Hospital
Al Ahsa, Saudi Arabia
01.2020 - Current
- Oversaw all quality-related issues, driving problem-solving techniques and corrective actions to maintain high levels of customer satisfaction.
- Liaised with external auditing governing bodies to maintain and extend registration to National and International standards.
- Maintained, coordinated and assisted in the delivery of an internal HSQE assurance programme, increasing safety rating score.
- Detected failures by performing accurate roots cause analysis, implementing corrective actions.
- Gathered and designed technical specifications to solve customer needs.
- Outlined problems and made proactive solutions to support quick resolution.
- Implemented clear quality standards to maintain first-class patient provisions.
- Led high-performing clinical and community support service teams.
- Set and monitored performance targets for optimised service-user care.
- Presented financial forecasts to assess progress against targets.
- Evaluated performance reports to monitor practice progress.
- Motivated Hospital teams to meet performance and productivity targets, exceeding customer expectations.
- Prepared Hospital for inspections, maintaining faultless standards at all times to meet care quality guidelines.
- Designed and managed educational programs suitable for Hospital Staff needs.
- Increased brand recognition within niche using evidence-based marketing practices.
- Controlled expenses, advising on efficient use of resources to minimise unnecessary costs.
- Developed and updated internal guidelines.
Accreditation Readiness Specialist
King Abdullah Naval Base Hospital
Jubail, Saudi Arabia
07.2017 - 12.2019
- Designed and managed educational programs suitable for staff needs.
- Oversaw activities and functions to maintain compliance with MSD policies.
- Introduced new safety initiatives and reported effectiveness to management.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Verified the right process, training and measures were in place, employing [Skill] and [Skill] to deliver customer specification with [Number]% right first-time score.
- Prepared proposals with revised methods, new strategies and redefined functions.
- Enhanced resource utilisation to better capitalise on current resources and minimise expenditure.
- Documented workflow charts, records and job descriptions to guide overall organisational improvements.
- Boosted productivity by initiating organisational structure changes, eliminating role duplication and resource wastage.
Corporate Quality Specialist
DR. SULEIMAN AL HABIB MEDICAL GROUP
RIYADH, Saudi Arabia
01.2016 - 04.2017
- Saudi, UAE, India National and International Standards Accreditation Standards.
- Supported senior team members in implementation and monitoring of enterprise-wide QHSE matters.
- Liaised with external certifying agencies to verify compliance or clarify corrective actions.
- Drafted monthly and quarterly compliance reports to inform upper management.
- Assisted with QHSE company inductions and training programs.
- Clinical Practice Guideline
- Revenue Cycle Management
- Key Performance Indicators
- Quarterly Hospital Survey
- Clinical Documentation Audit
- Legal laws and regulation implementation
- Developed policies and systems to ensure business successfully achieved objectives.
Quality and Operations Manager
APOLLO BSR Hospital
04.2017 - 01.2017
Resident Medical Officer
Aditya Critical Care
Nagpur
09.2011 - 06.2013
- Participation in the primary medical care of patients admitted
- Management of the daily care of inpatients, including undertakingroutine and special investigations and drug therapy
- Complete a brief admission examination on each patient whenappropriate and document clinical findings
- Attend ward rounds with consulting physician, as required, andavailable to discuss patient treatment plans
- Emergency management of critically ill patients- Managementincludes all procedures such as Intubation and ventilation, CVP lineinsertion, etc along with monitoring of patients and informing entireevent to Intensivist (Dr
- Rajan Barokar) Counselling- Patient relatives counselling explaining current conditionand prognosis
- Along with that explaining line of treatment
- Perform clinical procedures as requested by consultant medical staffand nursing staff, these may include phlebotomy, CPR including ETtube insertion, central line insertion, giving of intravenous drugs topatient, etc
- Visit all inpatients daily and document in clinical notes
- Corresponds with clients and referring practitioners by phone anddischarge letters, and completed medical record promptly.
Critical Care Resident Medical officer
RNH Hospital
Nagpur
10.2010 - 06.2012
- Same as in Aditya Hospital along with management of OPD for
- Orthopedic and other cases
- Organizing camp in outreach areas, industrial area and providinginformation regarding worked related injuries and their first aid suchas amputation of hand, compound wounds, fractures, etc.
Resident Medical officer
Sushrut Hospital and Research Centre
Nagpur
03.2009 - 08.2010
- Management of RTA patients with fractures and compound wounds
- Management of all orthopedic injuries under supervision oforthopedic consultant
- Management of patients in OPD, Emergency and IPD
- Assisted all major and minor surgeries such as spine surgeries, Total
- Hip replacement, Total knee replacement, AMP procedure, openreduction and internal fixation of fractures including nailing and plateosteosynthesis, etc
- Management of OT during surgeries.
Hospital Pharmacist
Arneja Heart Institute
Nagpur
03.2004 - 06.2005
- Medication dispensing based on prescription
- Prescription review and discussion with physician if any issues
- Material and inventory management
- Supplier selection and Negotiation strategy.
Education
MBA - Hospital and Health management
Institute of Health Management Research (IIHMR)
Jaipur/ India 06.2013 - 05.2015
Bachelors - Homeo. Medicine and Surgery
Antarbharti H. Medical College and Hospital
Nagpur/ India 08.2005 - 02.2011
Diploma - Pharmacy
Institute of Diploma in Pharmacy
Nagpur/ India 06.2001 - 11.2023
Fellowship - Healthcare Quality
ISQUa
Ireland 08.2019 - 08.2020
Certified in Medical Laws and Bioethics - Medical Laws
Astron Institute
India 07.2020 - 09.2020
Certification in Lean Sig Sigma Master Black Belt - Lean Methodology
ISEL
India 04.2020 - 07.2020
Skills
- Six Sigma improvement methodology
- Quality management systems (QMS)
- FMEA knowledge
- HSQE assurance audits
- Quality budget management
- Quality system audits
- ISO control procedures
- ISO auditing
- Business risk assessment
- Roots cause analysis
- Data gathering and review
- Compliance monitoring
- Workplace safety
- Risk mitigation
- Protocol development
- Quality processes
- Operational improvements
- Employee training
- Problem-solving abilities
- Familiarity with quality standards
- Staff training and development
- Policies and procedures
- Performance metrics
- Pricing structures knowledge
- Promotions planning skills
- Performance Analysis
- Strategic planning
- Financial administration
- Engaging leadership style
- Energetic
- Multi-tasking ability
- People-oriented
- Excels in team leadership
- Excellent time management skills
- Key performance indicators
- Complex problem solving
- Policy development
- Strategic consultancy
- Programme oversight
Languages
English
Fluent
Hindi
Native
Arabic
Elementary
Marathi
Native
Accomplishments
- Master Black Belt in Lean Six Sigma
- Fellowship in Quality from ISQUa
- Extensively worked with Ministry of Health, Kingdom of Saudi Arabia for the Vision 2030 as one of the members for Model of care project for the Topic Planned and Elective Care.
- Successfully completed International Accreditation Survey like JCI, CAP, AABB, ACR, AHA, CPQ, SRC, CBAHI, ASHP, Magnet, HIMMS 7.
- Instrumental in commissioning of Suwaidi Hospital of Dr. Sulaiman Al Habib Medical Group, Riyadh, KSA which is 450 bedded; Re-commissioning of Al Qassim Hospital of Dr. Sulaiman Al Habib Medical Group, Riyadh, KSA.
- Establish Revenue Cycle Management Process in Hospital and its monitoring for optimal outcome.
- Building population Health Management Program and its implementation in Hospital.
- Creation of Clinical Practice Guideline, Pathway, protocol along with its implementation and monitoring for effective use and outcome.
- Active member of Hospital M&M Committee.
Timeline
Certified in Medical Laws and Bioethics - Medical Laws
Astron Institute
07.2020 - 09.2020
Certification in Lean Sig Sigma Master Black Belt - Lean Methodology
ISEL
04.2020 - 07.2020
Accreditation and Clinical Quality Manager
Almoosa Specialist Hospital
01.2020 - Current
Fellowship - Healthcare Quality
ISQUa
08.2019 - 08.2020
Accreditation Readiness Specialist
King Abdullah Naval Base Hospital
07.2017 - 12.2019
Quality and Operations Manager
APOLLO BSR Hospital
04.2017 - 01.2017
Corporate Quality Specialist
DR. SULEIMAN AL HABIB MEDICAL GROUP
01.2016 - 04.2017
MBA - Hospital and Health management
Institute of Health Management Research (IIHMR)
06.2013 - 05.2015
Resident Medical Officer
Aditya Critical Care
09.2011 - 06.2013
Critical Care Resident Medical officer
RNH Hospital
10.2010 - 06.2012
Resident Medical officer
Sushrut Hospital and Research Centre
03.2009 - 08.2010
Bachelors - Homeo. Medicine and Surgery
Antarbharti H. Medical College and Hospital
08.2005 - 02.2011
Hospital Pharmacist
Arneja Heart Institute
03.2004 - 06.2005
Diploma - Pharmacy
Institute of Diploma in Pharmacy
06.2001 - 11.2023
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