Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Dr.Nitasha Aziz

Dr.Nitasha Aziz

Nationality: USA ,

Summary

  • Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals
  • Experienced GP with background in providing exceptional and individualized care. Collaborates well with nurses to triage and priorities patients in high-pressure situations.
  • Compassionate professional skilled in managing medical emergencies and fostering positive relationships with patients and families. Expert in communicating medical terminology clearly and concisely to patients, families and other healthcare professionals. Highly organized and detail-oriented for accurately completing paperwork and documentation.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Astute Claims Handler achieving fair customer outcomes through focused claims handling, processing and resolution. Organized and methodical to manage high-volume caseloads within target settlement timeframes. Meticulous and accurate in documentation for reliable reference.
  • Confident employee with adaptable, flexible work ethic seeks opportunity in claims handling team. Communicates clearly and professionally for excellent customer service. Plans and prioritizes well to achieve tasks to deadlines.
  • . Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Claims Review and Rejection Supervisor

Prince Sultan Humanitarian City
09.2023 - Current
  • Supervising Review and Rejection Team for Moh ,insurance and other sponsor claims
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.

Claim Supervisor

AXA
09.2021 - 09.2023
  • Supervises the Team to manage the insurance claim process through different channels

i.e naphies,physical claims, csv and reimbursement

  • Collaborated with various departments to develop and implement strategies for improving overall claims handling process.
  • Reduced claim processing time by implementing efficient workflow improvements and streamlining processes.
  • Enhanced team productivity by providing ongoing training and mentorship to claims adjusters.

Insurance Manager

Saudi Care Clinic
08.2018 - 09.2021
  • Key outputs Prospective Insurance companies identified,agreements reviewed,selection made and contracts awarded
  • Insurance policies implemented after the agreement is signed
  • Developed strategic plans for day-to-day financial operations.
  • Dealing with reconciliations and mutual settlement coordinated with insurance companies
  • Coordianate with insurance companies for approval issues
  • work distribution within insurance team


General Practitioner

Al Faisal University
07.2016 - 07.2018
  • Providing First Aid to students
  • Dealing with ER cases and referring them to Hospitals
  • Dealing with VIP students and tracking their progress, and providing the best possible treatment plans
  • Improved patient satisfaction by providing comprehensive and empathetic care during consultations.

ER Specialist

Mahroof international Hospital
11.2015 - 06.2016
  • Maintained confidentiality and impartiality in all patient interactions to maintain data protection.
  • Prescribed and administered medications topically, orally and via intravenous injections.
  • Educated patients on treatment options for various illnesses, collaborating with specialists to provide thorough education.
  • Advised patients on post-treatment care options, at-home plans and rehabilitation.
  • Performed physical exams on patients, continuously communicating patient needs and comfort levels.
  • Enhanced patient care by efficiently managing emergency room flow and coordinating with medical staff.

Internship Trainee

PIMS HOSPITAL
04.2014 - 05.2015
  • Identified gaps and assessed areas requiring improvement.
  • Documented observations and client communications to develop better training techniques.
  • Collected testimonials from interns and sent thank you cards.
  • Provided certificates of completion and gifts for training attendees.

Education

CPMA -

AAPC
USA
2022

CPC -

AAPC
USA

IFCE -

Financial Academy

GP -

Saudi Council
Riyadh, Saudi Arabia
10.2015

Basic Life Support -

Saudi Heart Association
Saudi Arabia

Doctor of Medicine -

Xinjiang Medical University
china
10.2009 - 07.2015

Skills

  • Excellent Communication Skills
  • Time management
  • Team Work
  • Flexibility
  • Health insurance
  • Positive attitude
  • Client needs analysis
  • Staff Management

Languages

English
Native
Arabic
Intermediate
Urdu
Fluent
Chinese (Mandarin)
Intermediate

Certification

  • SMLE
  • BLS
  • IFCE
  • CPC
  • CPMA

Timeline

Claims Review and Rejection Supervisor

Prince Sultan Humanitarian City
09.2023 - Current

Claim Supervisor

AXA
09.2021 - 09.2023

Insurance Manager

Saudi Care Clinic
08.2018 - 09.2021

General Practitioner

Al Faisal University
07.2016 - 07.2018

ER Specialist

Mahroof international Hospital
11.2015 - 06.2016

Internship Trainee

PIMS HOSPITAL
04.2014 - 05.2015

Doctor of Medicine -

Xinjiang Medical University
10.2009 - 07.2015

CPMA -

AAPC

CPC -

AAPC

IFCE -

Financial Academy

GP -

Saudi Council

Basic Life Support -

Saudi Heart Association
Dr.Nitasha Aziz