DR .Zeyad Elmasry
Abha,Saudi Arabia
Summary
Motivated healthcare operation director with years of experience providing quality care in fast-paced settings. Plans and coordinates staff and resources to meet high-volume patient needs. Quick thinking and adaptable to evolving business and service user requirements.
Experienced professional in healthcare operations with focus on streamlining processes and enhancing patient care. Known for implementing innovative solutions to improve operational efficiency and reduce costs. Proven ability to lead cross-functional teams and drive continuous improvement initiatives.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
Work History
BUSINESS CENTER MANAGER
ABHA PRIVATE INTERNATIONAL HOSPITAL
Abha, saudi arabia
11.2024 - Current
- Established competitive pricing strategies to augment sales.
- Oversaw facility maintenance for a pleasant work environment.
- Facilitated client meetings to secure new business opportunities.
- Implemented innovative ideas for the improvement of centre's services and facilities.
- Negotiated contracts with vendors to obtain best prices and services.
- Improved customer satisfaction with proactive problem resolution.
- Completed opening and closing procedures, from product replenishment to budget control.
KSA REGIONAL RCM DIRECTOR
ANDALUSIA HOSPITALS
Jeddah
11.2023 - 08.2024
- Managing medical pre-authorization and claims units
- Controlling medical and technical rejections by insurance companies
- Contracting with new insurance companies
- Adding new services and re-pricing the ongoing contracts price lists
- Tracking payments and Billing processes with improving cash flow
- Revenue Cycle Management Analytics and Goals
- Insurance digital transformation technology
DEPUTY OPERATION MANAGER
SHIFA HOSPITAL
Cairo
01.2022 - 12.2022
- Assisted in decreasing operational costs by developing new business processes and revising existing procedures.
- Improved operations efficiency by streamlining processes and procedures.
- Liaised with vendors to negotiate contracts advantageous to the company's bottom line.
- Collaborated with other departments to integrate operations strategies.
RCM INSTRUCTOR
ANDALUSIA ACADEMY
Jeddah
07.2023 - 06.2024
- Mixed traditional and modern learning techniques to deliver diversified instruction.
- Assigned homework assignments and special projects for students to demonstrate knowledge of subject material.
- Mentored pupils on academic and personal issues bolstering their confidence and self-esteem.
- Maintained up-to-date subject knowledge, ensured delivery of accurate information.
OPERATION DIRECTOR
Mountain View Hospital
Dahab
01.2019 - 06.2020
- Enforced sustainability practices within the organisation; demonstrated commitment towards corporate social responsibility.
- Oversaw inventory management to ensure optimal stock levels at all times.
- Fostered a positive work environment to boost employee morale and retention.
- Leveraged technical tools for data analysis; informed decision making processes.
EGYPT REGIONAL RCM MANAGER
ANDALUSIA HOSPITALS
Cairo
12.2022 - 12.2023
- Consulted with clients on claim processes leading to clear understanding and smoother transactions.
- Prepared insurance claims for submission to clearing houses or insurance companies.
- Led team of insurance agents towards achieving sales targets with motivational leadership.
- Obtained prior authorisation and pre-certification for outpatient procedures.
INPATIENT MANAGER
DAR ALFOUAD HOSPITAL
Cairo
01.2021 - 12.2021
- Monitored health and safety measures for guaranteed compliance.
- Drafted procedural statements and guidelines for company-wide use.
- Piloted change management initiatives successfully improving organisational adaptability.
- Led and managed administrative staff to maintain smooth daily operations.
DEPUTY OPERATION MANAGER
HAYAH PRIVATE HOSPITAL
CAIRO, EGYPT
01.2016 - 11.2018
- Facilitated strategic decision-making by producing detailed, accurate business forecasts.
- Enabled team growth, assisting with recruitment process from start to finish.
- Trained new hires, equipping them with necessary skills and knowledge for their roles.
- Created budget forecasts based on historical spending patterns and future needs.
OBSTETRICS AND GYNECOLOGY RESIDENT
AINS SHAMS UNIVERSITY
Cairo
12.2012 - 07.2017
Education
Bachelor's degree - Medicine and Surgery
Faculty of Medicine - Ain Shams University
Hospital Mgmt. Diploma - HOSPITAL MANAGMENT
ASU
EGYPTMBA Candidate - HOSPITAL MANAGMENT
Arab Academy for Science, Technology
EGYPTBusiness Development & Marketing diploma - MEDICAL MARKETING
school of marketing
egyptSkills
- Healthcare Management
- Reconciliation
- Problem-Solving
- Time Management
- Team Leadership
- Medical Marketing
- Ethical decision making
- Relationship-building
- Analytical problem solving
- Stakeholder engagement
- Business analysis
Languages
English
Advanced
French
Beginner
References
References available upon request.
Timeline
BUSINESS CENTER MANAGER
ABHA PRIVATE INTERNATIONAL HOSPITAL
11.2024 - Current
KSA REGIONAL RCM DIRECTOR
ANDALUSIA HOSPITALS
11.2023 - 08.2024
RCM INSTRUCTOR
ANDALUSIA ACADEMY
07.2023 - 06.2024
EGYPT REGIONAL RCM MANAGER
ANDALUSIA HOSPITALS
12.2022 - 12.2023
DEPUTY OPERATION MANAGER
SHIFA HOSPITAL
01.2022 - 12.2022
INPATIENT MANAGER
DAR ALFOUAD HOSPITAL
01.2021 - 12.2021
OPERATION DIRECTOR
Mountain View Hospital
01.2019 - 06.2020
DEPUTY OPERATION MANAGER
HAYAH PRIVATE HOSPITAL
01.2016 - 11.2018
OBSTETRICS AND GYNECOLOGY RESIDENT
AINS SHAMS UNIVERSITY
12.2012 - 07.2017
Bachelor's degree - Medicine and Surgery
Faculty of Medicine - Ain Shams University
Hospital Mgmt. Diploma - HOSPITAL MANAGMENT
ASU
MBA Candidate - HOSPITAL MANAGMENT
Arab Academy for Science, Technology
Business Development & Marketing diploma - MEDICAL MARKETING
school of marketing
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