Dylan Rosewarne-Reece
Angle Vale
Summary
Results-driven Retail Management Professional with expertise in Online operations and e-commerce optimization. Recognized for enhancing team productivity through effective leadership and strategic data analytics. Proven ability to solve complex problems and achieve operational goals, driving significant business growth within digital teams. Committed to leveraging these competencies to excel in online operations across WSN.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant State Online Manager
Coles Supermarkets
SSC St Clair
10.2024 - Current
- Caretaking Assistant State Online Manager for WSN.
- Weekly store visits across WSN to provide coaching and feedback.
- Online market updates provided to the SGM, HOO, and RM's.
- Online weekly updates provided to all WSN online stores.
- Collaborate with the Online and Digital Team on a daily basis.
- Building seasonal plans for store-specific trading days.
- Monitored store-specific analytics to identify trends and areas of improvement.
- Analyzed NPS data to develop action plans for improving the services offered.
- Oversaw daily Online operations, maintaining efficiency and quality standards.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Proposed or approved modifications to project plans.
- Ensured compliance with regulatory requirements and industry standards.
Store Support Manager
Coles Supermarkets
Marion
02.2024 - 10.2024
- Oversaw a team of 120 employees, with over $1 million in weekly revenue.
- Managed store operations, including staff scheduling and budgeting.
- Provided training for new staff members on operational procedures.
- Developed and implemented strategies to improve customer service and satisfaction.
- Ensured compliance with safety regulations and company policies.
- Monitored sales performance, inventory levels, and customer feedback.
- Performed daily audits to ensure we are safe and legal with BAA/Jasol Audits.
- Maintained accurate records of employee attendance and performance reviews.
- Implemented loss prevention initiatives to reduce theft in the store.
Dry Goods Manager
Coles Supermarkets
Edwardstown
06.2021 - 02.2024
- Oversaw team of 35 grocery employees with $425k+ in weekly revenue.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Monitored inventory levels on a daily basis and placed new orders for merchandise to keep supply well-stocked.
- Recruiting and rostering the right people at the right time.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Coached and developed store associates through formal and informal interactions.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
Duty Manager
Coles Supermarkets
Edwardstown
06.2020 - 06.2021
- Oversaw team of 136 employees with a weekly revenue of $940k+.
- Cross-trained in every store role to maximize operational knowledge.
- Drove performance and process improvements by performing frequent evaluations of business operations, current procedures and personnel actions.
- Demonstrated knowledge of audit and compliance standards.
- Collaborated with management to identify budgetary requirements and quality protocols.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Overseeing all merchandising decisions, replenishment and inventory management.
Dairy Manager
Coles Supermarkets
Parkholme
06.2018 - 06.2020
- Oversaw team of 12 Dairy employees with a weekly revenue of $155k+.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Maximized profit by coordinating efficient team processes, minimizing waste and markdowns.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability and quality.
- Coles Day in the life of processes.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Guided and supported 3 staff members to consistently achieve team and personal goals.
Education
Year 8 - Year 12 -
Thomas More College
Salisbury Downs12.2014
Certificate II in Building And Constrcution -
ATEC
Ottoway11.2014
Certificate III in Business Administration -
Tafe SA
Elizabeth 11.2014
Certificate III in Cabinet Making -
ATEC
Ottoway11.2014
Skills
- Online operations
- Digital operations
- Analytical skills
- Performing against key KPIs
- Customer service focus
- Profit and loss accountability
- Performance improvements
- Cost analysis and savings with remuneration
- Business development
- Sales strategies
- Merchandising
- Schedule management
- Recruiting and hiring
- Operational budgeting
- Team-oriented
- Retail inventory management
Certification
David Drew
State Online Manager, WSN
0432 914 922
David.Drew@coles.com.au
Tahlia Ford
Assistant State Online Manager, WSN
0435 231 666
Tahlia.Ford@coles.com.au
David Thompson
Regional Manager S102, SA
0439 850 369
David.Thompson2@coles.com.au
Timeline
Assistant State Online Manager
Coles Supermarkets
10.2024 - Current
Store Support Manager
Coles Supermarkets
02.2024 - 10.2024
Dry Goods Manager
Coles Supermarkets
06.2021 - 02.2024
Duty Manager
Coles Supermarkets
06.2020 - 06.2021
Dairy Manager
Coles Supermarkets
06.2018 - 06.2020
Year 8 - Year 12 -
Thomas More College
Certificate II in Building And Constrcution -
ATEC
Certificate III in Business Administration -
Tafe SA
Certificate III in Cabinet Making -
ATEC