Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Timeline
Manager
Saleh Ismael

Saleh Ismael

IT Program Manager
Riyadh

Summary

  • Experienced Program Manager skilled in managing functional operations and projects related to IT Services. Advanced understanding of organizational strategies, financial management, procurement and contracting. , development and standardization. Thorough understanding of Program management and IT Operation Management. with long experience and huge number of successful Projects and Programs , with appreciation certiifcate for the expectional performance and successful stories acvhied

Overview

28
28
years of professional experience
1
1
Language

Work History

Program Manager

ELM Information Security
12.2017 - Current
  • Managed Multiple Programs, Provided Infrastructure to Mega and Medium Programs serving National Objectives of K.S.A
  • Managed National Subsidy Program infrastructure, till successful launch of the project
  • Managed Addady Program Infrastructure
  • Managed multiple programs Infrastructure from start to finish with successful publishing

Project Manager

ELM Information Security
12.2012 - 01.2017
  • Information Security Managed Multiple Projects , Provided Infrastructure to Huge and Medium Projects serving National Objectives of K.S.A
  • Managed Quick Launch for Multiple Projects and Successfully Delivered
  • Projects for MOI (Confidential)
  • Projects for Ministry of Housing (Ejar + Eskan )
  • Managed Ejar Project Infrastructure
  • Managed Eskan Project Infrastructure
  • Managed SAP Project Infrastructure Wave1,2(Includes multiple environments)
  • Project Management Enhancement Initiatives
  • Initiate Project Management Methodology
  • Built communication channel with all stakeholders to reach successful end of projects and enhance the process
  • Enhance the use of PM information system

IT Senior Project Manager

HAL Computer Systems, KSA
05.2012 - 11.2012
  • Started initiation of PMO Setup
  • Stated setting the Projects management methodology
  • Project That I have been involved with ACS Clients:

IT Programs Management Adviser

Saudi Telecom Company
10.2008 - 09.2011
  • STC) Provided Advises and Guidance for Office Automation Department Which included:
  • Build Project Management Office & Initiating EPM solution deployment
  • Managed Office Automation Department Quality Management initiative
  • Provide PM training to all IT department team
  • Reviewed the quality of IT Services and propose the recommended enhancement actions
  • Reviewed IT Services providing processes and recommended enhancement actions
  • Trained the IT Team to comply with the set of requirements management defined

IT Program Manager

IT projects
05.2008 - 09.2008
  • Saudi National Guard (Health Affair)
  • Office Automation Projects, (Till Deployment Phase) which included
  • Microsoft Infrastructure Upgrade (From Windows NT To Windows 2008 Active Directory)
  • Microsoft Infrastructure Upgrade (From Exchange 5.5 to Exchange 2007)
  • Backup Solution (EMC & VERITAS)
  • Security Solutions (Symantec AV and Anti Spam)

IT Project Manager

ACS
07.2007 - 02.2008
  • Managed IT Project including Exchange 2007

Systems Support Engineer

ACS
02.2002 - 07.2007
  • Disaster Recovery after Red-Code Virus attack
  • Applied recommended virus protection.

Support Engineer

Microsoft
02.2002 - 04.2002
  • For ACS Call Centre Support
  • Provided MS Support for ACS Clients
  • Prepared Proposals for Projects

IT assisstant Operation Manager

Saudi Telecom Company
08.2003 - 05.2007
  • Provided 3rd Level support to Active Directory and Exchange teams
  • Escalated MS products issues to Microsoft and coordinated to solve it
  • Lead system and services enhancement groups
  • Tested and Deployed Windows OS and Applications patches on Servers
  • Evaluating new products proposed by vendors to STC.

Senior Support Engineer

05.2002 - 07.2003
  • For Saudi Telecom Company (STC) Migration Project
  • Finalized and Handed over Active directory project
  • W2K/E2K Migration Projects Senior Deployment Engineer
  • Deployed Microsoft Project solution
  • Prepared W2K AD and DNS Supportability Review
  • Provided Active Directory Health check report.

Project coordinator

ACS
12.2000 - 01.2002
  • Followed up Clients orders till delivery of the H/W or S/W solution.

Hardware Solutions Branch Manager

Omar Ba-Jaber
Yanbu
09.1998 - 11.2001


  • Selling H/W for dealers and end users
  • Supervising Desktop OS and Application installation based on customer requirements.

Education

PMI-ACP -

PMI Agile Certified Practitioner (PMI-ACP)
PMI
07.2019 - 07.2023

Rapid Assessment & Recovery of Troubled Projects -

Strategy Execution
London
04.2019 - 04.2019

PMOC - PMO

PMOC
07.2017 - 07.2017

ITIL -

ITIL
05.2016 - 05.2016

Six Sigma Black Belt Certification 6Sigma -

Microsoft Certified ISA 2000 Professional (MCP) Microsoft Corp. - undefined

Project Management, Professional Course 4th Edition Update (PMP) - undefined

PMSTUDY) - undefined

Cisco Certified Network Associate (Track 2.0) CISCO Corp - undefined

Microsoft Certified Systems Engineer (MCSE 2000) Microsoft Corp. - undefined

Project Management, Professional Course (PMP) - undefined

BSc - Business Administration Helwan

Skills

NameSaleh M Saleh Ismaelundefined

Accomplishments

  • Prepared Project Scope
  • Prepared Project Schedule
  • Prepare Project Quality Management Plan
  • Prepare Project Risk Management Plan
  • Prepare Project Communication Plan
  • Prepare Project Cost management Plan
  • Prepared Project Cash Flow sheet
  • Prepared Project Deployment Plan
  • Prepare and Represent Project presentations
  • Managed execution phase
  • Reviewed The Deployment Vs Plan
  • Prepared Lessons Learned Document
  • Finalized multiple projects and programs with success stories and appreciation certificates from clients

Affiliations

Member of PMI. Mobile +966 - 0537818225 E-mail sismael@elm,sa 1/5

  • Project Management Institute

Additional Information

  • Honours & Awards: , An Appreciation Letter from KACST An appreciation letter from STC An Appreciation Letter from ACS

Timeline

PMI-ACP -

PMI Agile Certified Practitioner (PMI-ACP)
07.2019 - 07.2023

Rapid Assessment & Recovery of Troubled Projects -

Strategy Execution
04.2019 - 04.2019

Program Manager

ELM Information Security
12.2017 - Current

PMOC - PMO

PMOC
07.2017 - 07.2017

ITIL -

ITIL
05.2016 - 05.2016

Project Manager

ELM Information Security
12.2012 - 01.2017

IT Senior Project Manager

HAL Computer Systems, KSA
05.2012 - 11.2012

IT Programs Management Adviser

Saudi Telecom Company
10.2008 - 09.2011

IT Program Manager

IT projects
05.2008 - 09.2008

IT Project Manager

ACS
07.2007 - 02.2008

IT assisstant Operation Manager

Saudi Telecom Company
08.2003 - 05.2007

Senior Support Engineer

05.2002 - 07.2003

Systems Support Engineer

ACS
02.2002 - 07.2007

Support Engineer

Microsoft
02.2002 - 04.2002

Project coordinator

ACS
12.2000 - 01.2002

Hardware Solutions Branch Manager

Omar Ba-Jaber
09.1998 - 11.2001

Six Sigma Black Belt Certification 6Sigma -

Microsoft Certified ISA 2000 Professional (MCP) Microsoft Corp. - undefined

Project Management, Professional Course 4th Edition Update (PMP) - undefined

PMSTUDY) - undefined

Cisco Certified Network Associate (Track 2.0) CISCO Corp - undefined

Microsoft Certified Systems Engineer (MCSE 2000) Microsoft Corp. - undefined

Project Management, Professional Course (PMP) - undefined

BSc - Business Administration Helwan

Saleh IsmaelIT Program Manager