Saleh Ismael
IT Program Manager
Riyadh
Summary
- Experienced Program Manager skilled in managing functional operations and projects related to IT Services. Advanced understanding of organizational strategies, financial management, procurement and contracting. , development and standardization. Thorough understanding of Program management and IT Operation Management. with long experience and huge number of successful Projects and Programs , with appreciation certiifcate for the expectional performance and successful stories acvhied
Overview
28
28
years of professional experience
1
1
Language
Work History
Program Manager
ELM Information Security
12.2017 - Current
- Managed Multiple Programs, Provided Infrastructure to Mega and Medium Programs serving National Objectives of K.S.A
- Managed National Subsidy Program infrastructure, till successful launch of the project
- Managed Addady Program Infrastructure
- Managed multiple programs Infrastructure from start to finish with successful publishing
Project Manager
ELM Information Security
12.2012 - 01.2017
- Information Security Managed Multiple Projects , Provided Infrastructure to Huge and Medium Projects serving National Objectives of K.S.A
- Managed Quick Launch for Multiple Projects and Successfully Delivered
- Projects for MOI (Confidential)
- Projects for Ministry of Housing (Ejar + Eskan )
- Managed Ejar Project Infrastructure
- Managed Eskan Project Infrastructure
- Managed SAP Project Infrastructure Wave1,2(Includes multiple environments)
- Project Management Enhancement Initiatives
- Initiate Project Management Methodology
- Built communication channel with all stakeholders to reach successful end of projects and enhance the process
- Enhance the use of PM information system
IT Senior Project Manager
HAL Computer Systems, KSA
05.2012 - 11.2012
- Started initiation of PMO Setup
- Stated setting the Projects management methodology
- Project That I have been involved with ACS Clients:
IT Programs Management Adviser
Saudi Telecom Company
10.2008 - 09.2011
- STC) Provided Advises and Guidance for Office Automation Department Which included:
- Build Project Management Office & Initiating EPM solution deployment
- Managed Office Automation Department Quality Management initiative
- Provide PM training to all IT department team
- Reviewed the quality of IT Services and propose the recommended enhancement actions
- Reviewed IT Services providing processes and recommended enhancement actions
- Trained the IT Team to comply with the set of requirements management defined
IT Program Manager
IT projects
05.2008 - 09.2008
- Saudi National Guard (Health Affair)
- Office Automation Projects, (Till Deployment Phase) which included
- Microsoft Infrastructure Upgrade (From Windows NT To Windows 2008 Active Directory)
- Microsoft Infrastructure Upgrade (From Exchange 5.5 to Exchange 2007)
- Backup Solution (EMC & VERITAS)
- Security Solutions (Symantec AV and Anti Spam)
IT Project Manager
ACS
07.2007 - 02.2008
- Managed IT Project including Exchange 2007
Systems Support Engineer
ACS
02.2002 - 07.2007
- Disaster Recovery after Red-Code Virus attack
- Applied recommended virus protection.
Support Engineer
Microsoft
02.2002 - 04.2002
- For ACS Call Centre Support
- Provided MS Support for ACS Clients
- Prepared Proposals for Projects
IT assisstant Operation Manager
Saudi Telecom Company
08.2003 - 05.2007
- Provided 3rd Level support to Active Directory and Exchange teams
- Escalated MS products issues to Microsoft and coordinated to solve it
- Lead system and services enhancement groups
- Tested and Deployed Windows OS and Applications patches on Servers
- Evaluating new products proposed by vendors to STC.
Senior Support Engineer
05.2002 - 07.2003
- For Saudi Telecom Company (STC) Migration Project
- Finalized and Handed over Active directory project
- W2K/E2K Migration Projects Senior Deployment Engineer
- Deployed Microsoft Project solution
- Prepared W2K AD and DNS Supportability Review
- Provided Active Directory Health check report.
Project coordinator
ACS
12.2000 - 01.2002
- Followed up Clients orders till delivery of the H/W or S/W solution.
Hardware Solutions Branch Manager
Omar Ba-Jaber
Yanbu
09.1998 - 11.2001
- Selling H/W for dealers and end users
- Supervising Desktop OS and Application installation based on customer requirements.
Education
PMI-ACP -
PMI Agile Certified Practitioner (PMI-ACP)
PMI 07.2019 - 07.2023
Rapid Assessment & Recovery of Troubled Projects -
Strategy Execution
London 04.2019 - 04.2019
PMOC - PMO
PMOC
07.2017 - 07.2017
ITIL -
ITIL
05.2016 - 05.2016
Six Sigma Black Belt Certification 6Sigma -
Microsoft Certified ISA 2000 Professional (MCP) Microsoft Corp. - undefined
Project Management, Professional Course 4th Edition Update (PMP) - undefined
PMSTUDY) - undefined
Cisco Certified Network Associate (Track 2.0) CISCO Corp - undefined
Microsoft Certified Systems Engineer (MCSE 2000) Microsoft Corp. - undefined
Project Management, Professional Course (PMP) - undefined
BSc - Business Administration Helwan
Skills
NameSaleh M Saleh IsmaelPlace of BirthCairo - EgyptE-mailsismael@elmsaSexMaleAddress: Riyadh - KSANationalityEgyptianMarital StatusMarried
Budget coordination
Team leadership and direction
Documentation proficiency
Program leadership
Performance monitoring
Policy and procedure improvements
Professional writing
Disaster Recovery / Business Continuity
Process Engineering
Cost Estimates & Budgets
Human Resource Management
Life cycle Management
Project Management
Partnership development
Vendor management
Budgeting
Strategic planning
Purchasing and [Type] acquisition
Operations management
Cross functional Team Builder
Enterprise Resource Planning
Budgeting and Resource Management
Lean / Six Sigma
Onsite customer support
Accomplishments
- Prepared Project Scope
- Prepared Project Schedule
- Prepare Project Quality Management Plan
- Prepare Project Risk Management Plan
- Prepare Project Communication Plan
- Prepare Project Cost management Plan
- Prepared Project Cash Flow sheet
- Prepared Project Deployment Plan
- Prepare and Represent Project presentations
- Managed execution phase
- Reviewed The Deployment Vs Plan
- Prepared Lessons Learned Document
- Finalized multiple projects and programs with success stories and appreciation certificates from clients
Affiliations
Member of PMI. Mobile +966 - 0537818225 E-mail sismael@elm,sa 1/5
- Project Management Institute
Additional Information
- Honours & Awards: , An Appreciation Letter from KACST An appreciation letter from STC An Appreciation Letter from ACS
Timeline
PMI-ACP -
PMI Agile Certified Practitioner (PMI-ACP)
07.2019 - 07.2023
Rapid Assessment & Recovery of Troubled Projects -
Strategy Execution
04.2019 - 04.2019
Program Manager
ELM Information Security
12.2017 - Current
PMOC - PMO
PMOC
07.2017 - 07.2017
ITIL -
ITIL
05.2016 - 05.2016
Project Manager
ELM Information Security
12.2012 - 01.2017
IT Senior Project Manager
HAL Computer Systems, KSA
05.2012 - 11.2012
IT Programs Management Adviser
Saudi Telecom Company
10.2008 - 09.2011
IT Program Manager
IT projects
05.2008 - 09.2008
IT Project Manager
ACS
07.2007 - 02.2008
IT assisstant Operation Manager
Saudi Telecom Company
08.2003 - 05.2007
Senior Support Engineer
05.2002 - 07.2003
Systems Support Engineer
ACS
02.2002 - 07.2007
Support Engineer
Microsoft
02.2002 - 04.2002
Project coordinator
ACS
12.2000 - 01.2002
Hardware Solutions Branch Manager
Omar Ba-Jaber
09.1998 - 11.2001