Experienced Floor Supervisor with knack for team leadership and improving customer satisfaction. Led staff training initiatives that boosted service quality, resulting in noticeable customer feedback improvements. Known for maintaining high standards in store presentation and achieving operational targets.
Hi, I’m
Amandeep Singh
Saudi arbia,Al atheer dammam
Summary
Overview
12
years of professional experience
Work history
Zafran Indian restaurant Dammam, Dammam saudi arbia
Floor supervisor
01.2021 - Current
Job overview
- Improved team morale by implementing a positive feedback system.
- Provided first-line support to staff members, resolving issues promptly.
- Liaised between management and staff for better transparency and trust-building.
Sorfat ommi restaurant Dammam, Saudi arbia
Cashier
02.2019 - 11.2020
Job overview
- Managed queue effectively during peak hours for seamless checkout process.
- Coordinated with team members for smooth shift transitions.
- Processed payments swiftly for improved customer experience.
Teabucks ksa Dammam, Saudi arbia
Cashier assistant
03.2017 - 08.2018
Job overview
- Upheld store cleanliness standards, contributing to a pleasant shopping environment.
- Packaged purchases carefully, preventing damage to items during transport.
- Streamlined check-out process to enhance customer satisfaction.
Mishwar ksaDammam, Saudi arbia
Head waiter
01.2014 - 12.2016
Job overview
- Handled cash transactions and end-of-day accounting tasks ensuring financial accuracy.
- Implemented daily specials board, increasing variety of offerings.
- Reduced wait times with efficient seating arrangements.
Education
Senior secondary schoolMeghowal doaba
A-Levels from Arts and Entertainment Management
01.2011
University overview
Skills
- Product knowledge expertise
- Process improvement insight
- Scheduling software proficiency
- Recruitment and hiring capabilities
- Leadership proficiency
- Workplace diversity appreciation
- Employee training development
- Quality control understanding
- Staff coaching and mentoring
- Sales floor organisation
- Employee scheduling mastery
- Inventory control knowledge
- Customer service training
- VIP guest service
- Guest feedback analysis
- Floor plan coverage
Languages
English
Advanced
C1
Arabic
Beginner
A1
Hindi
Beginner
A1
Punjabi hinid english
Punjabi hinid english
English: native and fluent
Hindi conversational or intermediate
Punjabi:netive and fluent
Arabic: conversational or intermediate
Timeline
Floor supervisor
Zafran Indian restaurant
01.2021 - Current
Cashier
Sorfat ommi restaurant
02.2019 - 11.2020
Cashier assistant
Teabucks ksa
03.2017 - 08.2018
Head waiter
Mishwar ksa
01.2014 - 12.2016
Senior secondary school
A-Levels from Arts and Entertainment Management