EBTEHAL ALSAHLI
Riyadh,Saudi Arabia
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
2
2
years of professional experience
Work history
CUSTOMER SERVICE
Cake Me out
06.2021 - 03.2023
- Manage large amounts of incoming phone calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer through interactive communication
- Follow communication procedures, guidelines and policies
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
Art Production Assistant
The Literature,Publishing & Translation Commission
- Completed tasks on time to help team stay to schedule.
- Clarify art requirement specifications for production.
- Prepared proofs for printing, reviewed work and worked with production team to resolve errors.
- Kept work and common areas neat and organized to maximize productivity,.
Facilitator
The National Museum
- Running enjoyable and educational workshops
- Preparing workshops and the corresponding material
- Supported strategic workforce objective delivery with bespoke learning packages.
Education
B.A. Degree - Business Studies - Marketing
Arab Open University
Skills
- Microsoft Office Suite (Word, PowerPoint and Outlook)
- Social Media platforms (Twitter, Facebook, Instagram, LinkedIn)
- Can work effectively under pressure
- Can speak, read and write in both Arabic and English
- Good communication skills
- Multi-Tasking, Quick Learner, Decision Making and Problem Solving
Languages
Arabic
Native
English
Advanced
Timeline
CUSTOMER SERVICE
Cake Me out
06.2021 - 03.2023
Art Production Assistant
The Literature,Publishing & Translation Commission
Facilitator
The National Museum
B.A. Degree - Business Studies - Marketing
Arab Open University