Hi, I’m
Ebtihal Abdu Alodhabi
Cashier - seller - trainer - supervisor
Makkah
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
- Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature.
- Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
- Uses independent decision-making skills and sound judgment to positively impact company success.
- Customer-focused professional with successful 7-year career in Retail sector. Dynamic successful applying Service and supervision in busy business environment.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.
Work history
Reception Makkah, Mecca Region
Aljarah clinic
Job overview
- Providing customer reception and implementation services.
- Responding to their inquiries, guiding them, reviewing their requests, and maintaining the confidentiality of their information.
- Receiving visitors and visitors to the entity and applying the standards for the reception process.
- Providing auditors with the necessary information and familiarizing them with the services and their requirements.
clothes sellerMakkah, Mecca Region
Stradivarius
Job overview
- Selling products to customers and helping them provide products, services, and goods that meet their needs and desires.
- Follow up on all products and services provided by the company on a regular basis.
- Proven ability to develop and implement creative solutions to complex problems.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Makeup and perfume sellerMakkah, Mecca Region
The body shop
Job overview
- Generated initiatives to increase opportunity for customer interaction and build lasting rapport.
- Managed inventory, recording incoming and outgoing goods.
- Filling and packaging the product for the customer
- Follow up with the client and meet their needs.
- Work on the monthly target.
Beauty AdvisorMakkah, Mecca Region
Nahdi Medical Company
Job overview
- Achieved 100% client satisfaction score, maintaining fundamental product knowledge including features, benefits, usage and application techniques to achieve best results.
- Consistently maximised sales revenue, recommending additional and complementary products based on guest interests and items already selected for purchase.
- Attended training to deliver range of professional treatments offered.
- Built and nurtured loyal customer relationships, promoting referrals to increase the pharmacy customer bases.
- Work on inventorying products monthly and arranging them daily.
Barista - Barista trainerMakkah, Mecca Region
Starbucks
Job overview
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Trained new employees in groups and in one-on-one scenarios.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Promoted additional items with beverages, increasing store sales.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Handled cash and processed payments accurately to avoid errors.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Education
Fify-eighth high school.Makkah, Mecca Region
High School from scientific department
Laureate mecca female collegeMakkah, Mecca Region
Diploma from Small Business
Skills
- Computers: Microsoft Office (Word, Excel, access, publisher, and PowerPoint) and using the Computer in general
- Dealing professionally at work, and customer service
- Coffee expertise
- Sales proficiency
- Leadership experience
- Beverage preparation
- Performance improvements
- Foam art
- Food preparation and safety
- Point of sale operation
- Menu memorization
- Ordering procedures
- Exceptional customer service
- Opening and closing duties
- Employee training
- Cash Handling
- POS system
- Friendly and outgoing
- Excellent math skills
- Performance improvement
- Excellent memory
- Sales expertise
- Conversant in English
- Fluent in Arabic
- Training
- Staff supervision
- Employee scheduling
Languages
Arabic
Native
English
Advanced
Certification
- Cambridge KET key English test certification by Technical and Vocational Training Corporation.
- International certificate in IT skills foundation by Technical and Vocational Training Corporation.
- Training certificate by the Raffles Hotel.
- Barista basic certificate by Alshaya company, Starbucks.
- Barista trainer certificate by Alshaya company, Starbucks.
- Beauty adviser induction certificate by Anlahdi retail academy.
- First Aid/CPR Certified.
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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