The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature.
Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Uses independent decision-making skills and sound judgment to positively impact company success.
Customer-focused professional with successful 7-year career in Retail sector. Dynamic successful applying Service and supervision in busy business environment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.
Work history
Reception
Makkah, Mecca Region
Aljarah clinic
Job overview
Providing customer reception and implementation services.
Responding to their inquiries, guiding them, reviewing their requests, and maintaining the confidentiality of their information.
Receiving visitors and visitors to the entity and applying the standards for the reception process.
Providing auditors with the necessary information and familiarizing them with the services and their requirements.
clothes seller
Makkah, Mecca Region
Stradivarius
Job overview
Selling products to customers and helping them provide products, services, and goods that meet their needs and desires.
Follow up on all products and services provided by the company on a regular basis.
Proven ability to develop and implement creative solutions to complex problems.
Paid attention to detail while completing assignments.
Excellent communication skills, both verbal and written.
Self-motivated, with a strong sense of personal responsibility.
Makeup and perfume seller
Makkah, Mecca Region
The body shop
Job overview
Generated initiatives to increase opportunity for customer interaction and build lasting rapport.
Managed inventory, recording incoming and outgoing goods.
Filling and packaging the product for the customer
Follow up with the client and meet their needs.
Work on the monthly target.
Beauty Advisor
Makkah, Mecca Region
Nahdi Medical Company
Job overview
Achieved 100% client satisfaction score, maintaining fundamental product knowledge including features, benefits, usage and application techniques to achieve best results.
Consistently maximised sales revenue, recommending additional and complementary products based on guest interests and items already selected for purchase.
Attended training to deliver range of professional treatments offered.
Built and nurtured loyal customer relationships, promoting referrals to increase the pharmacy customer bases.
Work on inventorying products monthly and arranging them daily.
Barista - Barista trainer
Makkah, Mecca Region
Starbucks
Job overview
Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Customized training strategies based on individual barista knowledge, experience and strengths.
Trained new employees in groups and in one-on-one scenarios.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Promoted additional items with beverages, increasing store sales.
Explained beverage preparation and offered samples to help customers choose ideal items.
Handled cash and processed payments accurately to avoid errors.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cleaned counters, machines, utensils, and seating areas daily.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Education
Fify-eighth high school.
Makkah, Mecca Region
High School from scientific department
Laureate mecca female college
Makkah, Mecca Region
Diploma from Small Business
Skills
Computers: Microsoft Office (Word, Excel, access, publisher, and PowerPoint) and using the Computer in general
Dealing professionally at work, and customer service
Coffee expertise
Sales proficiency
Leadership experience
Beverage preparation
Performance improvements
Foam art
Food preparation and safety
Point of sale operation
Menu memorization
Ordering procedures
Exceptional customer service
Opening and closing duties
Employee training
Cash Handling
POS system
Friendly and outgoing
Excellent math skills
Performance improvement
Excellent memory
Sales expertise
Conversant in English
Fluent in Arabic
Training
Staff supervision
Employee scheduling
Languages
Arabic
Native
English
Advanced
Certification
Cambridge KET key English test certification by Technical and Vocational Training Corporation.
International certificate in IT skills foundation by Technical and Vocational Training Corporation.
Training certificate by the Raffles Hotel.
Barista basic certificate by Alshaya company, Starbucks.
Barista trainer certificate by Alshaya company, Starbucks.
Beauty adviser induction certificate by Anlahdi retail academy.