Summary
Work history
Education
Skills
Languages
Certification
Work availability
Hi, I’m

Ebtihal Abdu Alodhabi

Cashier - seller - trainer - supervisor
Makkah
The way to get started is to quit talking and begin doing.
Walt Disney
Ebtihal Abdu Alodhabi

Summary

  • Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature.
  • Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
  • Uses independent decision-making skills and sound judgment to positively impact company success.
  • Customer-focused professional with successful 7-year career in Retail sector. Dynamic successful applying Service and supervision in busy business environment.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.

Work history

Reception
Makkah, Mecca Region

Aljarah clinic

Job overview

  • Providing customer reception and implementation services.
  • Responding to their inquiries, guiding them, reviewing their requests, and maintaining the confidentiality of their information.
  • Receiving visitors and visitors to the entity and applying the standards for the reception process.
  • Providing auditors with the necessary information and familiarizing them with the services and their requirements.

clothes seller
Makkah, Mecca Region

Stradivarius

Job overview

  • Selling products to customers and helping them provide products, services, and goods that meet their needs and desires.
  • Follow up on all products and services provided by the company on a regular basis.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

Makeup and perfume seller
Makkah, Mecca Region

The body shop

Job overview

  • Generated initiatives to increase opportunity for customer interaction and build lasting rapport.
  • Managed inventory, recording incoming and outgoing goods.
  • Filling and packaging the product for the customer
  • Follow up with the client and meet their needs.
  • Work on the monthly target.

Beauty Advisor
Makkah, Mecca Region

Nahdi Medical Company

Job overview

  • Achieved 100% client satisfaction score, maintaining fundamental product knowledge including features, benefits, usage and application techniques to achieve best results.
  • Consistently maximised sales revenue, recommending additional and complementary products based on guest interests and items already selected for purchase.
  • Attended training to deliver range of professional treatments offered.
  • Built and nurtured loyal customer relationships, promoting referrals to increase the pharmacy customer bases.
  • Work on inventorying products monthly and arranging them daily.

Barista - Barista trainer
Makkah, Mecca Region

Starbucks

Job overview

  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Trained new employees in groups and in one-on-one scenarios.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Promoted additional items with beverages, increasing store sales.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Handled cash and processed payments accurately to avoid errors.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.

Education

Fify-eighth high school.
Makkah, Mecca Region

High School from scientific department

Laureate mecca female college
Makkah, Mecca Region

Diploma from Small Business

Skills

  • Computers: Microsoft Office (Word, Excel, access, publisher, and PowerPoint) and using the Computer in general
  • Dealing professionally at work, and customer service
  • Coffee expertise
  • Sales proficiency
  • Leadership experience
  • Beverage preparation
  • Performance improvements
  • Foam art
  • Food preparation and safety
  • Point of sale operation
  • Menu memorization
  • Ordering procedures
  • Exceptional customer service
  • Opening and closing duties
  • Employee training
  • Cash Handling
  • POS system
  • Friendly and outgoing
  • Excellent math skills
  • Performance improvement
  • Excellent memory
  • Sales expertise
  • Conversant in English
  • Fluent in Arabic
  • Training
  • Staff supervision
  • Employee scheduling

Languages

Arabic
Native
English
Advanced

Certification

  • Cambridge KET key English test certification by Technical and Vocational Training Corporation.
  • International certificate in IT skills foundation by Technical and Vocational Training Corporation.
  • Training certificate by the Raffles Hotel.
  • Barista basic certificate by Alshaya company, Starbucks.
  • Barista trainer certificate by Alshaya company, Starbucks.
  • Beauty adviser induction certificate by Anlahdi retail academy.
  • First Aid/CPR Certified.
Availability
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Ebtihal Abdu AlodhabiCashier - seller - trainer - supervisor