Ebtisam Al Shamma
Riyadh
Summary
Focused Snr. Admin specialist with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning. Dedicated to improving company goals and meeting business objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Snr. Admin specialist
Tk Elevator
12.2023 - Current
- Managed staff rotas, planning workloads effectively and strategically.
- Offered instruction, coaching and motivation for enhanced team morale.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
Service opreation
Dormakaba
03.2023 - 11.2023
- Dormakaba is one of the top three companies for access control and security solutions in the global market
- Preparation of quotations
- Schedule technicians daily work plan
- Coordinate all activities related procedures, including technical documents, drawings, and commercial correspondence
- Input document data into the standard registers ensuring that the information is accurate and up to date
- Generate the various reports as required
- Type site-related service documents and follow up on all site needs
Operation Coordinator
TK Elevator
04.2020 - 03.2023
- Assisting with project management by creating assignments, tracking progress, and resolving issues
- Coordinating the proper allocation of human resources
- Preparing and maintaining operations documents and reports(Timesheet reconsilation)
- Responsible of all subcontractors supporting documents.
Telesales Executive - Credit Controller
Eirad Holding Co. Ltd, UPS
12.2018 - 03.2020
- Initiating sales with potential customers over the phone
- Gathering and documenting customer information, payment methods, purchases, and reactions to products
- Keeping up to date on all products and informing customers of new products
- Managing the collection of all payments and debts.
Translatore \HR Trainee
05.2018 - 08.2018
- Translate training matirial
- Managing the recruitment process.
Education
Princess Noura bint Abdulrahman University
09.2018
Skills
- Microsoft Office
- SAP
- Communication Skills
- Problem solving
- Time management
- Negotiation
- Project scheduling
- Payroll administration
Certification
Businiss English Cours (Effective Communication
Interests
VOLUNTEERING
, Volunteering at Noura Al'taa Club, it contains
different activities, for example, planning events
and studying courses in various fields.
Volunteering at Mohammed bin Naif bin Abdelaziz
Schools for Down Syndrome.
Tasks
Languages
English
Advanced
Arabic
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Snr. Admin specialist
Tk Elevator
12.2023 - Current
Service opreation
Dormakaba
03.2023 - 11.2023
Operation Coordinator
TK Elevator
04.2020 - 03.2023
Telesales Executive - Credit Controller
Eirad Holding Co. Ltd, UPS
12.2018 - 03.2020
Translatore \HR Trainee
05.2018 - 08.2018
Princess Noura bint Abdulrahman University