Dedicated QA/QC Manager with 13 years of experience in quality assurance and control within the construction sector. Holds a Master’s degree in Civil Engineering and certifications including PMP, LEED GA, and QMS ISO 9001:2015 (Lead Auditor). Approved by the Royal Commission and Aramco, demonstrating expertise in managing complex projects with a focus on quality standards and client satisfaction. Skilled in continuous improvement initiatives, root cause analysis, regulatory compliance, and computer-aided quality control. Proficient in executing quality system audits, KPI monitoring, documentation review, and ISO 9001 certification handling. Committed to enhancing customer satisfaction through rigorous adherence to international standards.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
QA/QC manager
Rezayat Company
Jubail, Eastern Province
12.2015 - Current
Instituted corrective action plans when discrepancies were identified during audits, enhancing operational efficiency over time.
Enhanced team efficiency with regular training and skill development sessions.
Spearheaded implementation of Six Sigma methodologies to reduce process variability.
Mentored new hires in QA and QC practices, fostering a culture of excellence within the team.
Trained staff on QA and QC procedures for increased compliance.
Managed supplier relationships for enhanced material quality.
Validated raw materials against established benchmarks, guaranteeing product consistency.
Developed comprehensive QC and QA manuals to improve adherence to standards.
Worked closely with design teams to incorporate QA and QC measures from inception stage of products.
Led efforts to secure ISO 9001 certification for the company.
Improved product quality by implementing rigorous testing protocols.
Advocated for preventative maintenance programmes, reducing equipment downtime significantly.
Established key performance indicators for monitoring the efficiency of QC processes and systems regularly.
Enforced strict compliance with safety regulations, promoting a safe work environment.
Streamlined workflow by integrating automated testing tools into routine processes.
Resolved customer complaints through root cause analysis, improving overall customer satisfaction rate.
Managed cross-functional teams in problem-solving sessions following non-compliance issues, leading to improved interdepartmental collaboration.
Collaborated with production teams to streamline quality control processes.
Conducted product inspections, ensuring all items met strict quality criteria.
Coordinated internal audits for maintaining adherence to industry standards and regulations.
Conducted and completed quality assurance checks for new products.
Maintained up-to-date procedures for complaints and compliance.
Oversaw employee performance to monitor and enforce compliance with company standards.
Assisted with drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
Provided administrative support to manage annual review processes for programmes.
Implemented and maintained complaints and compliance action tracker to improve production standards.
Adhered to compliance and business timetable to meet set deadlines.
Analysed data from external sources to identify potential product and service issues.
Performed periodic operational checks of data held within database to uphold quality standards.
Made follow-ups on allocated action plan to meet completion timescales.
Uploaded documents to internal and external systems for backup.
Mitigated potential risks, implementing proactive strategies to address key issues.
Attended meetings and submitted decisions made to senior management for approval.
Contributed to development of guidelines, processes and documentation to meet required business standards.
Handled and oversaw logistics for visits by external review bodies.
Monitored individual service returns and updated master quality assurance spreadsheets.
Collated required documentation to support external reviews and audits.
Assessed data to meet contractual obligations and identify missing or incomplete information.
Updated individual service audit spreadsheets with review results.
Prepared and issued service user questionnaires to solicit feedback and suggestions.
Coordinated maintenance processes to keep equipment operating correctly and maximise uptime.
Developed production plans covering schedules, quality goals and labour requirements.
Defined manufacturing quality guidelines and criteria to adhere to company standards.
Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
Tracked performance metrics for plant operations and reviewed regular reports to proactively identify areas of concern.
Identified opportunities to improve and streamline manufacturing processes to maximise time and revenue.
Established plans governing production policies, daily operations and long-term planning.
Led recruitment of manufacturing staff members, overseeing selection, training and performance new employees.
Evaluated manufacturing processes regularly and documented analysis results for business improvement and growth.
Negotiated rates with suppliers and managed relations to maintain adequate levels of quality supplies.
Set clear budget targets and established successful controls to control expenditure.
Kept up to date with digital transformation of industrial processes to improve manufacturing operations.
Planned plant upgrades based on expected operating demands, planning objectives and cost considerations.
Provided quotations to manufacture specialised goods and products, establishing contracts with customers.
Oversaw plant operational structures and with optimised logistics and workflows to meet demands.
Determined new products for manufacturing by analysing trends, identifying new business opportunities and prospecting for new customers.
Prepared timelines for pipeline development projects to manage stakeholder expectations.
Maintained current knowledge of environmental regulations to mitigate pipeline projects' impact.
Strategised electricity and power cut contingency plans to manage commercial risk.
QA/QC Civil Engineer
Rezayat with Aramco projects
Al Jubayl, Eastern Province
12.2015 - 02.2019
Monitored construction activities regularly, maintaining high-quality standards at all times.
Executed stringent quality control measures, guaranteeing superior outcomes.
Developed intricate project schedules, facilitating smooth progress tracking.
Led the successful implementation of innovative engineering strategies.
Conducted comprehensive site surveys to ensure accurate construction planning.
Produced detailed technical drawings, enhancing clarity in execution.
Designed sustainable civil infrastructure for enhanced community welfare.
Improved workflow efficiency by implementing advanced software tools.
Ensured health and safety regulations adherence during all projects.
Performed thorough risk assessments before initiating any project work.
Facilitated efficient project completion by coordinating with various teams and stakeholders.
Managed resources efficiently to minimise waste during construction processes.
Utilised AutoCAD software proficiently to create accurate blueprints.
Provided expert consultation on civil engineering matters to clients.
Applied problem-solving skills to tackle complex engineering challenges effectively.
Optimised resource allocation, resulting in cost-efficient operations.
Maintained up-to-date knowledge of industry trends and technologies, staying ahead in the competitive market.
Accomplished seamless communication with contractors, ensuring project's success.
Collaborated effectively with architects for optimal design solutions.
Prepared precise budget estimates for each project phase, aiding financial planning.
Visited sites to review work progress and drive process improvements.
Estimated quantities and cost of materials, equipment and labour requirements to determine project feasibility.
Tested sites and materials to assess strength and quality.
Oversaw Quality Control (QC) for construction teams, delivering results in line with project specifications.
Inspected completed civil works and documented safety and compliance findings.
Completed projects on time and within budget by collaborating with contractors, architects and public authorities.
Prepared technical reports and arranged for survey or investigation work.
Prepared risk assessments to support safe and stable construction sites.
Evaluated project compliance with design specifications and safety standards.
Built relationships with clients for maximum satisfaction and long-term business success.
Supported quality standards by verifying premium quality of on-site construction materials.
Supported on-time and under-budget project completion by proactively communicating challenges and updates.
Oversaw technical, financial and operational requirements for civil engineering projects.
Completed technical reviews to gauge work quality and compliance with requirements.
Enforced strict health, safety and environmental rules applicable to each project type.
Mentored and trained new graduates in proper civil engineering standards and procedures.
Audited and approved work of team members and oversaw corrections.
Collaborated cross-functionally with technical and non-technical personnel to meet project objectives.
Motivated site teams to achieve quality results against construction deadlines.
Coordinated contractors, subcontractors and labourers to deliver on projects.
Monitored and maintained health and safety standards for site compliance.
Resolved project challenges through in-depth analysis and stakeholder consultation.
Prevented project delays through carefully considered risk and feasibility assessments.
Delivered construction outcomes through targeted structural stability assessments.
Compiled information to obtain permits for civil engineering work.
Carried out diligent site surveys and research to predict and quickly resolve possible issues.
Established project materials and methods to maximise construction productivity.
Completed complex technical surveys for large-scale developments.
Increased safety ratings by identifying and resolving severe structural issues.
Sourced and allocated cost-efficient resources to meet construction constraints.
Completed detailed reports for project progress tracking.
Performed comprehensive checks to confirm use of specified materials.
Maintained compliance to building regulations by enforcing strict protocols on-site.
Conducted soil tests to ensure stability and safety of constructions.
Ensured durability of structures through rigorous inspection routines.
Verified specifications for accuracy and completeness before project commencement.
Prepared daily logs for record-keeping purposes and future reference.
Education
Master of Civil Engineering - Constructions
Ain Shams University
Egypt
09.2012 - 10.2015
Bachelor of Civil Engineer - General Civil Engineering
Bachelor Degree
Egypt
09.2007 - 05.2012
Skills
Dedicated QA/QC Manager with 13 years of experience in quality assurance and control within the construction sector Possessing a Master’s degree in Civil Engineering and multiple certifications, including PMP, LEED GA, and QMS ISO 9001:2015 (Lead Auditor) Approved by the Royal Commission and Aramco, demonstrating expertise in managing complex projects with a focus on quality standards and client satisfaction
Planning and Scheduling Engineer at Rezayat Company Contractor With Saudi AramcoPlanning and Scheduling Engineer at Rezayat Company Contractor With Saudi Aramco
Mechanical Technician III at Sunbulah Food & Fine Pastries Manufacturing CompanyMechanical Technician III at Sunbulah Food & Fine Pastries Manufacturing Company