EDRIS SIRAJ M/ED
COMPUTER SERVICE
DALOLL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Stationery Supervisor, Computer Work Office
Experience
JIZAN/saboya
01.2016 - Current
- Developed team communications and information for meetings.
- Developed and maintained courteous and effective working relationships.
- Collaborated with team members to achieve target results.
- Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Restaurant Customer Service Representative
Health certificate
JIZAN/SABIYA
05.2014 - 12.2015
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Trained new personnel regarding company operations, policies and services.
- Validated [Type] and [Type] paperwork to boost [Area of expertise] efficiency.
- Recommended products to customers, thoroughly explaining details.
PLANT SCIENCE OFFICE WRITER
DIPLOM
DALLOL AFAR
05.2012 - 03.2014
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Participated in team-building activities to enhance working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Collaborated with team members to achieve target results.
Education
High School Diploma -
GEWANE ATVT COLLAGE
ETHIOPIA AFAR IRDOOD 02.2008 - 03.2011
Skills
Computer networks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Stationery Supervisor, Computer Work Office
Experience
01.2016 - Current
Restaurant Customer Service Representative
Health certificate
05.2014 - 12.2015
PLANT SCIENCE OFFICE WRITER
DIPLOM
05.2012 - 03.2014
High School Diploma -
GEWANE ATVT COLLAGE
02.2008 - 03.2011
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