eias al hindi
Riyadh,Saudi Arabia
Summary
Accomplished professional with expertise in client relationship management and strategic account development, leveraging CRM software mastery to enhance customer retention strategies. Proven track record in proposal creation and presentation delivery, driving profit maximisation through creative problem solving and industry trend analysis. Adept at project coordination and team leadership, with a focus on key account identification and decision making capacity. Career goals include advancing business intelligence tools to optimise strategic growth initiatives.
Experienced Senior Account Manager with knack for building lasting client relationships and driving revenue growth. Delivered innovative campaign strategies resulting in increased client satisfaction and retention. Excelled in leading cross-functional teams and surpassing performance targets.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Senior account manager
Exceed gulf for infomation technology
Riyadh, Riyadh Region
04.2025 - Current
- Identified new opportunities by closely monitoring industry trends.
- Forged strong relationships with clients to increase trust and loyalty.
- Developed comprehensive reports on account activity, influencing strategic decisions positively.
- Delivered high-quality presentations to clients, showcasing company offerings effectively.
Senior account manager
Deewan for information technology
Riyadh, Riyadh Region
06.2020 - 01.2025
- Facilitated the development of creative proposals for potential clients; enhanced brand visibility.
- Took initiatives in organising regular meetings with clients to discuss their requirements and concerns.
- Oversaw strategic client relationships, strengthening company reputation.
- Handled escalated client concerns efficiently, mitigating potential damage to company-client relationship.
account manager
mobily.sa
Riyadh, Riyadh Region
03.2018 - 03.2020
- Achieved client satisfaction by managing key accounts effectively.
- Led team meetings for efficient communication and project updates.
- Worked closely with product development teams for customising offerings according to client needs.
- Arranged and attended networking events, expanding professional contacts and prospects.
account manager
al Ajou trading company
Riyadh, Riyadh Region
01.2016 - 01.2018
- Resolved client issues promptly, ensuring high levels of satisfaction.
- Facilitated training sessions to upskill junior team members.
- Prepared detailed reports to provide insight into account performance.
- Developed new strategies with a focus on customer retention.
Education
Bachelor of International Business - business administration
Limkokwing University of Creative Technology
malaysia/kuala lampur 04.2011 - 12.2015
Diploma of Education - business strategy
Harvard business school online
06.2024 - 11.2024
Skills
- Client relationship management
- Strategic account development
- Proposal creation
- Presentation delivery
- Project coordination
- Team leadership
- Customer retention strategies
- Industry trend analysis
- Creative problem solving
- Key account identification
- CRM software mastery
- Decision making capacity
- Business intelligence tools
- Profit maximisation tactics
Timeline
Senior account manager
Exceed gulf for infomation technology
04.2025 - Current
Diploma of Education - business strategy
Harvard business school online
06.2024 - 11.2024
Senior account manager
Deewan for information technology
06.2020 - 01.2025
account manager
mobily.sa
03.2018 - 03.2020
account manager
al Ajou trading company
01.2016 - 01.2018
Bachelor of International Business - business administration
Limkokwing University of Creative Technology
04.2011 - 12.2015
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