Ekram Almotiry
Jeddah,Saudi Arabia
Summary
Accomplished professional with a strong foundation in leadership and strategic thinking, adept at driving sales and marketing initiatives. Demonstrates expertise in financial reporting and performance management, ensuring optimal team leadership and development. Skilled in diplomatic communication and strategic service development, with a focus on training and development to enhance organizational success. Committed to leveraging sales expertise to achieve business objectives while fostering a collaborative work environment.
Overview
11
11
years of professional experience
4038
4038
years of post-secondary education
1
1
Certification
Work History
Unit Manager - Intermediaries Relations
Wataniya Insurance Company
Jeddah, Saudi Arabia
06.2024 - Current
- Liaised with other departments to ensure smooth operations.
- Ensuring a GWP growth of 30% compared to the previous year
- Led team through successful project completions for enhanced productivity.
- Coordinated unit meetings, ensured clear communication amongst all members.
- Improved unit efficiency by streamlining workflows and refining processes.
- Fostered a positive work environment, improved employee morale and job satisfaction.
- Implemented new systems and procedures to enhance operational efficiency.
- Conducted performance evaluations with constructive feedback, resulted in performance improvement.
- Developed strategic plans for achieving unit objectives.
- Ensured adherence to policies and protocols by supervising daily activities of staff members.
- Surpassed sales targets, using data analysis to identify and close critical sales gaps.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Implemented actions from staff and customer feedback to improve service.
Broker Relation Manager
Wataniya Insurance Company
Jeddah, Saudi Arabia
08.2022 - 06.2024
- Managing Broker Portfolio
- Analyzed market trends, facilitating successful trading strategies.
- Utilized advanced problem-solving skills to address and resolve any arising issues effectively.
- Boosted business relationships with effective negotiation and communication techniques.
- Completed customer orders with speed and accuracy.
- Implemented effective sales strategies leading to a higher success rate in deal closures.
- Drove revenue growth with innovative sales strategies.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Conducted market research to identify potential business opportunities.
- Identified opportunities to drive business growth
Key Account Executive
Wataniya insurance Company
Jeddah, Saudi Arabia
09.2021 - 08.2022
- Handling brokers key accounts including international clients
- Managed key account communications, enhancing client understanding and satisfaction.
- Negotiated contract terms successfully to secure profitable deals.
- Provided expert advice on product offerings, facilitating informed decision-making by clients.
- Coordinated delivery of products and services efficiently meeting all deadlines.
- Provided first-class client services, from onboarding to daily account management.
Technical Officer - General INS Dept.
Authorized Policy Insurance Brokers Co Ltd.
Jeddah, Saudi Arabia
09.2020 - 09.2021
- All related new submissions and renewal along with quotations analysis
- Conducted regular training sessions, enhancing staff knowledge of complex policies and procedures.
- Delivered accurate policy information, resulting in fewer misunderstandings.
- Achieved customer satisfaction with clear and precise insurance advice.
- Managed high-value accounts diligently to ensure client satisfaction and loyalty.
- Applied positive customer service approach to increase satisfaction levels.
Senior Relation Officer
UIB For Insurance and Reinsurance Broking Co.
Jeddah, Saudi Arabia
08.2017 - 09.2020
- To perform all sales related activities, handling customer inquiries and delivering excellent service through communication and teamwork
- Assisted in conflict resolution, leading to improved customer satisfaction.
- Maintained comprehensive records of all interactions with clients for tracking progress.
- Coordinated with other departments for seamless service delivery to clients.
Insurance Officer
Fine Hygienic Paper Company
Jeddah, Saudi Arabia
03.2015 - 07.2017
- All related to medical insurance addition deletion, upgrade, and claims
- Coordinated with other departments for seamless claim settlements.
- Tracked claims progress and produced analytical reports for service managers.
- Organized financial documentation and statements with detailed and accurate information about transactions.
Nurse
Jeddah Clinic Hospital
09.2014 - 03.2015
- Performed wound dressings, contributing to faster healing process.
- Coordinated discharge planning activities for smooth transition from hospital to home environment.
- Delivered health education programmes to promote community health awareness.
- Participated regularly in professional development activities to enhance nursing skills.
Education
CII Cert - Insurance
Chartered Insurance Institute
United Kingdom Banks and Insurance Diploma - Banking and Insurance
King Abdelaziz University
Jeddah /2021 - 04.2023
Nursing Diploma - Nursing
Saudi Institute for Health Services
Jeddah /2011 - 11.2013
Skills
- Leadership proficiency
- Diplomatic communication
- Financial reporting
- Training and Development
- Strategic thinking
- Strategic service development
- Sales and marketing
- Team Leadership
- Sales expertise
- Performance Management
Certification
- Communication Skills in Insurance Sector
- The six Critical Practices for Leading A team
- Winning with Relationship Selling
- Account Management
- Anti Froud Awareness
- Underwriting course 25H
- Authorized Methods of money laundering
- Money laundering (theory, pointers and protection)
- Public Relation customer course
Languages
Arabic
Native
English
Advanced
Timeline
Unit Manager - Intermediaries Relations
Wataniya Insurance Company
06.2024 - Current
Broker Relation Manager
Wataniya Insurance Company
08.2022 - 06.2024
Key Account Executive
Wataniya insurance Company
09.2021 - 08.2022
Technical Officer - General INS Dept.
Authorized Policy Insurance Brokers Co Ltd.
09.2020 - 09.2021
Senior Relation Officer
UIB For Insurance and Reinsurance Broking Co.
08.2017 - 09.2020
Insurance Officer
Fine Hygienic Paper Company
03.2015 - 07.2017
Nurse
Jeddah Clinic Hospital
09.2014 - 03.2015
CII Cert - Insurance
Chartered Insurance Institute
Banks and Insurance Diploma - Banking and Insurance
King Abdelaziz University
/2021 - 04.2023
Nursing Diploma - Nursing
Saudi Institute for Health Services
/2011 - 11.2013
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