Elen Watson
Campbelltown
Summary
A dedicated and adaptable professional with extensive experience in sales and retail, which has helped me develop a strong personal-centric approach. At 22 years old, I have gained a versatile skill set that allows me to thrive in dynamic environments. My commitment to personal growth and community support is reflected in my journey; having once benefited from the services of Second Chances, I now volunteer as a support worker for the next generation seeking transformation.
In addition to my volunteer work, I am a proud mother and an aspiring entrepreneur. I have successfully launched a small candle business, showcasing my passion for creativity and my drive. I am motivated by a desire to give back, and I aspire to make a meaningful impact on the lives of others. With a strong foundation in sales and a commitment to community upliftment, I am eager to make a lasting difference in both my professional and personal endeavours.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Mentor Volunteer
Second Chances
01.2016 - Current
- Established rapport with diverse groups of youths, understanding individual needs and adapting mentoring approach accordingly.
- Encouraged healthy decision-making by providing resources on nutrition, exercise, stress management, and mental health practices.
- Assisted in organising educational and recreational activities, promoting a positive environment for personal growth.
- Provided emotional support and guidance to mentees, fostering self-confidence and resilience.
Store Manager
WindsorSmith
09.2022 - 12.2023
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Strengthened visual merchandising and promotional strategies to drive customer engagement and boost sales.
Sale Leader
2KElevations
01.2022 - 09.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained a relentless attitude
- Hit daily KPIs to ensure they were kept up to the weekly standard, even if that meant staying back.
- Worked flexible hours; night, weekend, and holiday shifts.
Sales Associate
Rebel Sport
01.2021 - 01.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Self-motivated, with a strong sense of personal responsibility.
Bartender and Waitress
Bambini Cucina
06.2020 - 01.2021
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Team Member
KFC
02.2016 - 08.2019
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Education
Year 12 Diploma -
Muirden Senior College
10.2020
Skills
- Creativity and innovation
- Self-awareness
- Motivational skills
- Positive reinforcement
Certification
- CMAS - Certified Medical Administrative Specialist
- Certificate 3 in Community Services
- Certificate 4 in Youth Work (currently undergoing expected to gain in April.)
References
Kim Pienaar:
Executive Manager of Second Chances
ph. 0400302374
Natasha Byrum :
Trainer at Strategix College
email: Natasha.Byrum@strategix.edu.au
Timeline
Store Manager
WindsorSmith
09.2022 - 12.2023
Sale Leader
2KElevations
01.2022 - 09.2022
Sales Associate
Rebel Sport
01.2021 - 01.2022
Bartender and Waitress
Bambini Cucina
06.2020 - 01.2021
Team Member
KFC
02.2016 - 08.2019
Youth Mentor Volunteer
Second Chances
01.2016 - Current
Year 12 Diploma -
Muirden Senior College
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