Installing pro
Elhussein KHATTAB SHUGIR
Supervisor Transportation Branch
Luxor
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Transportation Manager
astra farms co ltd
tabok
10.2014 - Current
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities.
- Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
- Conducted research to address shipping errors and packaging mistakes.
- i was coordinate all details for transportation
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.
- Integrated warehouse operations with existing and new business processes.
- Collaborated with manufacturing and supply chain management.
Quality Control Inspector
astra farms
tabok
10.2014 - 12.2014
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
Technical Support Supervisor
access plus
egypt
04.2008 - 08.2011
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Provided documentation on troubleshooting of technical processes to support desk staff.
- Configured hardware and granted system permissions to new employees.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Used ticketing systems to manage and process support actions and requests.
- Assisted with updating technical support best practices for use by team.
Education
Bachelor of Science - Tourism And Hotels
Higher Institute of Tourism And Hospitality EGOTH
Egypt Luxor 03.2008 - 07.2012
Skills
Data recovery
Technical issues analysis
Mobile device management
Telecommunications network oversight
Hardware upgrades
Cost analysis
Helpdesk call support
Backup and recovery
Wireless area networking
Operating system management
Manual writing
Issue troubleshooting
Microsoft Outlook
Software
Affiliations
- Society of Human Resource Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transportation Manager
astra farms co ltd
10.2014 - Current
Quality Control Inspector
astra farms
10.2014 - 12.2014
Technical Support Supervisor
access plus
04.2008 - 08.2011
Bachelor of Science - Tourism And Hotels
Higher Institute of Tourism And Hospitality EGOTH
03.2008 - 07.2012