Eliza Wilson
Wynn Vale
Summary
Final-year Paramedicine student and qualified Event Medic with practical, hands-on experience providing high-quality patient care in fast-paced and high-pressure environments. Demonstrated ability to perform thorough patient assessments, apply clinical protocols, and manage emergency situations with confidence and composure. Strong communicator with a collaborative approach, well-developed problem-solving skills, and a commitment to delivering patient-centred care. Proven leadership experience in team-based roles, complemented by a proactive attitude and dedication to continuous learning. Enthusiastic about contributing to the values and mission of SA Ambulance Service through compassionate, evidence-based practice.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Medic
St John Ambulance
01.2025 - Current
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Collaborated with other healthcare professionals to provide quality patient care.
- Maintained a safe and hygienic work environment by adhering to infection control guidelines and implementing appropriate preventive measures.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
Team Leader/Assistant Manager
Boost Juice
09.2022 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Team Leader/Assistant Manager
Boost Juice
11.2021 - 08.2023
- Assigned projects and distributed tasks to team members, ensuring smooth workflow during busy periods
- Encouraged open communication and team engagement to improve employee morale
- Served as a role model for all staff members, answering questions and recommending solutions to address escalated customer complaints.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Team Member
Boost Juice
11.2021 - 08.2022
- Used initiative to anticipate and prepare for daily operational challenges
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Communicated and problem-solved operational problems on the spot
- Confirmed accuracy of completed tasks and took improvement actions when necessary.
Team Member
NoodleBox
10.2018 - 07.2022
- Prioritized and completed assigned tasks under minimal supervision and to the desired standard
- Trained and mentored junior staff members
- Used initiative to anticipate and prepare for daily operational challenges
- Offered flexible working hours to support fluctuations in operational demand
- Adhered to workplace health and safety protocols.
Education
Bachelor of Paramedicine -
Flinders University
Bedford Park, SA12.2025
SACE -
Kings Baptist Grammar School
Wynn Vale12.2021
Skills
- Problem-solving
- Friendly and approachable
- Eagerness to learn
- Hardworking and dedicated
- Flexible and adaptable
- Effective team collaboration
- Organized and detail-oriented
- Performance improvement
- SMART goals
- Clear interpersonal communication
Certification
- DHS Working With Children Check (2023)
- Australian National Character Police Check (Vulnerable and Unsupervised) (2024)
- Through Their Eyes: Safe Environments for Children and Young People (2025)
- Event Medic Training (2025)
- Certificate III in Retail, HIT SA, 2019 (SIR30216)
- Class C drivers license (Unrestricted)
Accomplishments
Received a raw ATAR of 99.1 with a stage two merit for general mathematics.
Awarded DUX subject awards for stage two general mathematics and biology.
Timeline
Event Medic
St John Ambulance
01.2025 - Current
Team Leader/Assistant Manager
Boost Juice
09.2022 - Current
Team Leader/Assistant Manager
Boost Juice
11.2021 - 08.2023
Team Member
Boost Juice
11.2021 - 08.2022
Team Member
NoodleBox
10.2018 - 07.2022
Bachelor of Paramedicine -
Flinders University
SACE -
Kings Baptist Grammar School
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