Ella Baker
ADELAIDE
Summary
Compassionate and reliable 22-year-old currently based in Adelaide, seeking to relocate to Melbourne to pursue career opportunities. Experienced in supporting individuals with mental health conditions, physical disabilities, and complex behaviours, with the ability to work effectively in both individual and group settings. Large amount of knowledge in the support work industry, cleaning and bartending.
Known for a strong work ethic, professionalism, and the ability to build positive relationships. Committed to personal growth, with a focus on resilience and maintaining strong connections with family and the community.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Disability Support Worker
Multiple employers
Adelaide
02.2022 - Current
- Being a supporter, and assisting.
- Team leading a day options group of up to 20 workers and 20 clients for activities.
- Assisted clients with daily living activities and personal care needs.
- Developed individualized support plans tailored to client preferences and goals.
- Manual handling
- Day options, in home support , community, respite and SIL housing.
- Mental health, physical disabilities
- All ages, kids, aged care, both female and male.
- Safeguard client well being by monitoring mental health conditions and behaviours, admitting medications, URP,ARP, and reporting.
- Providing emotional, physical and mental health support.
- Enhanced quality of care for clients by providing personalised supports.
- Cleaning.
- Going to appointments
- Engaging in social outings, and in the community for growth.
- Having goals for clients to help them grow.
- Facilitated social interactions and community engagement for clients.
- Managed budgeting responsibilities related to team equipment purchases, travel expenses.
- Engaged in cross-functional team discussions to provide insights from a testing perspective.
- Trained new staff on best practices in disability support and client engagement.
- Assisted in developing self-care skills such as personal hygiene practices.
- Managed challenging behaviors through positive reinforcement techniques.
- Provided emotional support to individuals with physical or mental disabilities.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Developed strategies to help individuals cope with their disability.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Bartender
Prince Albert hotel.
Gawler
03.2022 - 11.2024
- Built bonds and friendships with both workers and customers
- Responsible person and shift manager
- Opening and closing of the bar and restaurant.
- Hosting events and functions at the bar.
- Handling high pressure situations and a quick environment.
- Cash handling.
- Cleaning and stock reset.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Maintained cleanliness and organization of bar area and equipment.
- Assisted in managing inventory and ordering supplies for bar operations.
- Trained new bartenders on techniques, recipes, and customer service standards.
- Monitored guest behavior to ensure a safe and enjoyable environment.
- Created innovative drink specials to enhance the bar menu offerings.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Cleaning
Multiple
Adelaide
07.2020 - 09.2024
- NDIS cleaner
- Cleaning of in home, washing, dishes, making beds, cleaning floors, windows, walls
- Maintained cleanliness in assigned areas using appropriate cleaning supplies.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Developed customized cleaning plans based on client preferences and needs.
- Followed safety protocols to ensure a safe working environment for clients and self.
- Provided deep cleaning services, including carpets, windows, and appliances.
- Organized cleaning supplies and maintained inventory for efficient operations.
- Cleaned residential homes using eco-friendly cleaning products and equipment.
- Communicated effectively with clients to address concerns and feedback promptly.
- Managed time efficiently to complete multiple cleaning assignments in a timely manner.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
Education
Trinity College
Gawler , SA Skills
- Individualized support plans
- Manual handling, support plans, URP,ARP, medication handling, seizure trained
- Mental health and disability support
- Team player attitude
- Reliability
- Initiative
- Daily living support, respite, SIL, mental health, huge age bracket, all genders, in home, community, day options support
- Outgoing personality
- Health and safety awareness
- Confidentiality and privacy
- Organised
- Customer service experience
Certification
- Full drivers license
- Police clearance
- CPR, First Aid, seizure trained, medication trained.
- NDIS module training & hand hygiene certificate
- WWC & NDIS check
- 4x Covid vaccinations
- RSA & RP
References
References available upon request.
Timeline
Bartender
Prince Albert hotel.
03.2022 - 11.2024
Disability Support Worker
Multiple employers
02.2022 - Current
Cleaning
Multiple
07.2020 - 09.2024
Trinity College