Ella Dauk
Normanville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Waitress
Steve Finlayson
08.2021 - Current
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales by upselling higher-end products to customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Worked in the Links Lady Bay coffee van about 3-4 times a week for around 3 - 4 months
Surf Shop Junior
Anne-Marie Collins
07.2020 - 08.2021
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Re-organised untidy items and clothing so the shop was presentable.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
Education
No Degree - Year 12
Investigator College
Victor HarborSkills
- Dining area maintenance
- Guest Relations Management
- Order Accuracy
- Safe Food Handling
- Customer Service
- Front-of-house display creation
- Table setting knowledge
- Food safety understanding
- Cash Handling
- Table Service
- Greeting guests
- Coffee making experience
Timeline
Waitress
Steve Finlayson
08.2021 - Current
Surf Shop Junior
Anne-Marie Collins
07.2020 - 08.2021
No Degree - Year 12
Investigator College
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