Summary
Overview
Work History
Education
Skills
Timeline
POSITIONS OF RESPONSIBILITY:
Publications
Generic

ELTON BRANDON BOTELHO

Adelaide,SA

Summary

Elton is calm and experienced with system optimisation, ensuring seamless IT operations and minimal downtime. Utilises advanced problem-solving skills to address technical challenges and enhance system performance. Track record of leading diverse teams and maintaining high security standards. Known for fostering team collaboration and adapting to evolving technological landscapes. Recognised for collaborative stakeholder management with clear outcome-driven goals

Overview

4
4
years of professional experience

Work History

Administration and Systems Manager

The Orange Umbrella (NDIS Provider)
04.2025 - 08.2025
  • Managed technical support to optimise systems for NDIS-specific operational and client management tasks.
  • Supported team leaders with rostering and staffing to ensure adequate support for NDIS participants, aligning with care plans and funding.
  • Led the procurement of specialised software, including client management and financial tracking systems, to improve NDIS service delivery.
  • Managed the software transition by implementing a predictive project lifecycle, which structured complex tasks into manageable phases and enabled a more efficient and controlled rollout.
  • Oversaw the successful integration of new policies and procedures in collaboration with the Compliance Manager to support a seamless and compliant software transition.
  • Duties:

Urban Education Facilitator

Baptist Care SA
09.2024 - 04.2025
  • Delivery of Urban Education sessions with students.
  • Analyse performance reports and feedback from clients and implement improvement strategies to ensure high-level achievement in critical areas.
  • Account Management, Stakeholder management and key contact for our partner schools, which includes school leadership & Educational peak bodies.
  • Maintain and develop new community networks, relationships and partnerships to promote Urban Education opportunities to grow the business model.
  • Ensure all volunteers, students or staff are appropriately trained, equipped and empowered to provide high-quality educational services and work output.
  • Duties:

Service Director

YMCA SA
01.2024 - 12.2024
  • Provide quality care to meet the individual and group needs of school-age children in a respectful, supportive, equitable, and inclusive manner.
  • Provide leadership to ensure quality care, recreation, and leisure programs for children, as well as direction, support, and continuous learning for staff according to the National Quality Standards.
  • Lead and share information, knowledge, and expertise on practice, policy developments, and community changes that may impact the programme.

Assistant Director

YMCA SA
09.2023 - 01.2024
  • Leading and sharing information, knowledge, and expertise on practice, policy developments, and community changes that may impact the programme.
  • Implementing programme balance to include flexibility, variety, fun, safety, choice, and support for the physical, social, and emotional well-being of children.
  • Facilitating the inclusion of children with additional needs, including children with disabilities and children with complex health support needs.

Digital Transformational Leader

The Union
04.2021 - 10.2021
  • Led a team of 300 volunteers who helped in triaging patients to telehealth services during the COVID-19 pandemic.
  • Integrated use of digital tools for volunteers to support patients over phone calls
  • Developed training sessions on digital literacy for volunteers on effective use of digital tools
  • Established and maintained relationships with clinical staff, allied health providers and technology vendors through collaboration.
  • Identified areas of digital development to further the support members of the community

Education

Master's - Health Services Management

University of South Australia
Adelaide, SA
01.2023

Bachelor's - Business Administration

St. Joseph's College of Commerce
Bangalore,IN
01.2020

Skills

  • Leadership
  • Communication
  • Stakeholder Management
  • Digital Transformation
  • Change Management
  • Strategic Planning

Timeline

Administration and Systems Manager

The Orange Umbrella (NDIS Provider)
04.2025 - 08.2025

Urban Education Facilitator

Baptist Care SA
09.2024 - 04.2025

Service Director

YMCA SA
01.2024 - 12.2024

Assistant Director

YMCA SA
09.2023 - 01.2024

Digital Transformational Leader

The Union
04.2021 - 10.2021

Master's - Health Services Management

University of South Australia

Bachelor's - Business Administration

St. Joseph's College of Commerce

POSITIONS OF RESPONSIBILITY:

  • President of Health Management Society at UNISA (February 2023-December 2023)
  • Vice President of Health Management Society at UNISA (August 2022-Febuary 2023)

Publications

Dr. R. Himachalapathy (Ed.). (2019). Research Methodology for Management (Vol. 8). Department of Bachelor of Business Administration: A STUDY ON CONSUMER BEHAVIOUR TOWARDS APPLE MUSIC AND SPOTIFY

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