Emad Abdelrahman
Riyadh,Saudi Arabia
Summary
Reliable and hard-working, highly skilled in organisation and teamwork. Adept at managing requests and ensuring accurate order fulfilment. Committed to increasing operational efficiency and maintaining high standards of productivity.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Specialist
Solutions by STC
Riyadh , Saudi Arabia
09.2016 - Current
- Collaborated with cross-functional teams to achieve organisational objectives.
- Enhanced sales efficiency by streamlining operational processes.
- Coordinated team-building activities to establish team morale and drive attainment.
- Performed coordination with STC EBU to secure the correct request entrance in the TAWASOL system.
- Approval of sales requests for solutions services provided by the Saudi Telecom Company through the Tawasul system after verifying the correctness of their entry.
- Optimised the BAYAN database to maintain well-organised data and improve team efficiency.
- Led team meetings and ensured clear communication amongst all members.
- Improved team efficiency by implementing new scheduling practices.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Fostered a positive work culture to boost employee morale.
- Manage daily operations and report .
- achieved a balanced workload among team members.
Specialist
STC , Presales & Bid Management Department
Riyadh, Saudi Arabia
05.2014 - 08.2016
- Providing advanced presales support for internal teams .
- Manage projects from initiation until closing through Oracle .
Project coordinator
Future Communication Guidance International FCGI
East Region, Saudi Arabia
06.2012 - 09.2013
- Manage GSM BTS sites in terms of operation & maintenance and supervise teams for preventive and corrective operations.
- Conduct Periodic audit to ensure that preventive operations are done incompliance with agreed service level
- Create, prepare, and distribute technical and presentation reports for internal use
- Follow up with STC management in all Area
- Manage and follow-up of Equipment, teams and
Implementation work in Sites - Prepare a daily report for Ericsson.
Zone Manager for Maintenance project ( Zain )
Shabakkat System Dynamic
BLUE NILE STATE, Sudan
04.2010 - 03.2011
- Prioritised tasks effectively, resulting in increased productivity and efficiency in the zone operations.
- Oversaw recruitment processes to build a high-performing team of professionals.
- Maintained compliance with health safety regulations whilst managing daily operations in the designated zone area.
- Developed training programmes to enhance team competencies and performance levels.
- Corrective & Preventive Maintenance.
- Clearness of all radio transmission alarms.
- Clearness all power alarms
- Team evaluation, team tool organisation, and thorough follow-up.
- Installation activities and site cleaning supervision.
- Operation, commissioning, testing, and acceptance for RBS 2206, 2216, 2106 (900 MHz, 1800 MHz)and transmission equipment
- Troubleshooting and Maintenance of Ericsson RBS 2206, 2216, 2106 (900 MHz, 1800 ) IDU and ODU unites, by using software and Hardware
- Troubleshooting and maintenance of Ericsson transmission systems (MINILINK, TRAFFIC NODE) IDU and ODU units by using software and hardware.
- TX and RX Power Control
- Upgrade and Downgrade for all Radio and Transmission equipments
- Install and commissioning of all electrical sensors
- Alignment and power shifting for VSAT (Comtech VSAT modem).
Zone Manager ,Maintenance project ( Zain )
PCT (POWER &COMMUNICATION TECHNOLOGY )
BLUE NILE STATE, Sudan
07.2009 - 04.2010
- Corrective & Preventive Maintenance
- Clearness of all radio transmission alarms.
- Clearness all power alarms
- Team evaluation and team tools organisation and fully follow up.
- Installation activities and site cleaning supervision.
- Operation, commissioning, testing, and acceptance for RBS 2206, 2216, 2106(900MHz, 1800MHz) and transmission equipment
- Troubleshooting and Maintenance of Ericsson RBS 2206, 2216, 2106(900MHz, 1800MHz) IDU and ODU unites, by using software and Hardware
- Troubleshooting and maintenance of Ericsson transmission systems (MINILINK, TRAFFIC NODE) IDU and ODU units by using software and hardware.
- TX and RX Power Control
- Upgrade and Downgrade for all Radio and Transmission equipments
- Install and commissioning of all electrical sensors
- Alignment and power shifting for VSAT (Comtech VSAT modem).
Telecom Engineer
Moga Development & Constructions Co
Khartoum, sudan
01.2009 - 05.2009
- To handle multi-function in order to ensure a continuous operation
of ZAIN Mobile Network. - Perform planned preventive & corrective maintenance, including commission& integration, on routine basis for BTS, BSC, nodal transmission, & micro BTS country on the following environment and Radio system for Zain Site:
a- BTS equipment provided [Ericsson -NSN]
b- BSC equipment provided [Ericsson]
c- Microwave equipment provided [Ericsson (Minilink E),
Traffic node 1+1 and 1+0 link).
Telecom Engineer
First Link Company
Khartoum, Sudan
03.2007 - 01.2009
- Installation of equipment outdoors (ERICSSON).
Installation of equipment Indoor (ERICSSON).
Commissioning, testing, and alignment for MINILINK-E.
Commissioning, testing, and alignment for MINILINK-TN.
Commissioning, testing for Ericsson RBS (2206.2210.2106.2308).
ML system cross connection and traffic routing.
Installation for microwave links (Ericsson). - Designed telecom infrastructure to meet client needs.
Computer &Network Engineer
AGENCY FOR CO-OPRATION & RESEARCH IN DEVELOPMENT )
KASSALA, Sudan
06.2005 - 06.2006
- Installed hardware components, ensuring optimal operation of the network infrastructure.
- Assisted team members in understanding complex networking concepts, enhancing team productivity.
- Developed a training program for new hires that significantly reduced their learning curve time.
- Conducted thorough risk assessments prior to implementing any significant changes to prevent unexpected breakdowns.
Education
Bachelor of Engineering - Electrical and Electronic
University for Technological Sciences
Sudan 09.1998 - 08.2004
Skills
- Diplomatic negotiation
- Influential leadership
- Time-management
- Positive attitude
- Data analysis
- Negotiation finesse
- Cybersecurity knowledge
- Innovative thinking
Languages
Arabic
Fluent
English
Advanced
Certification
Global System for Mobile communication(GSM) Brilliance Tech- Cairo _Egypt
GENERAL PACKET RADIO SERVICES (GPRS) Brilliance Tech- Cairo _Egypt
Code division multiple access (CDMA) Brilliance Tech- Cairo _Egypt
Cisco Certified Network Associate (CCNA) Brilliance Tech- Cairo _Egypt
PMP Preparation Knowledge Beam Professional Engineers -Riyadh –KSA
Diploma in Primavera6 Professional Engineers -Riyadh –KSA
Negotiation Skills AFPTraining-UAE –Dubai
References
References available upon request.
Timeline
Specialist
Solutions by STC
09.2016 - Current
Specialist
STC , Presales & Bid Management Department
05.2014 - 08.2016
Project coordinator
Future Communication Guidance International FCGI
06.2012 - 09.2013
Zone Manager for Maintenance project ( Zain )
Shabakkat System Dynamic
04.2010 - 03.2011
Zone Manager ,Maintenance project ( Zain )
PCT (POWER &COMMUNICATION TECHNOLOGY )
07.2009 - 04.2010
Telecom Engineer
Moga Development & Constructions Co
01.2009 - 05.2009
Telecom Engineer
First Link Company
03.2007 - 01.2009
Computer &Network Engineer
AGENCY FOR CO-OPRATION & RESEARCH IN DEVELOPMENT )
06.2005 - 06.2006
Bachelor of Engineering - Electrical and Electronic
University for Technological Sciences
09.1998 - 08.2004
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