Emad Ahmed
Operation Manager
Dammam,04
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Reliable Operations Manager with over 11 years of experience in bookkeeping, payroll and financial management. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control. Resourceful and methodical self-starter. Reliable employee seeking position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Operation Manager
Al shatea mall
Dammam, eastern
10.2020 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared annual budgets with controls to prevent overages.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Evaluated suppliers to maintain cost controls and improve operations.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Increased profit by streamlining operations.
Assistant Manager
Hamat Holding
AL Khobar, eastern
01.2011 - 01.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
Entry Controller
Abdulrazak Al Ansari
Dammam, eastern
04.2009 - 05.2010
- Encrypted data and erected firewalls to protect confidential information.
- Monitored use of data files and regulated access to protect secure information.
- Recommend improvements in security systems and procedures.
- Developed plans to safeguard computer files against modification, destruction or disclosure.
- Researched and developed new computer forensic tools.
- Engineered, maintained and repaired security systems and programmable logic controls.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Collaborated with team members to achieve target results.
Assistant General Manager
I 2
Dammam, eastern
02.2005 - 03.2009
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Mentored and motivated team members to achieve challenging business goals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Motivated, trained and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
Education
Good - Office Management
Al Ahsa College of Technology
Ahsa 06.2001 - 09.2004
Skills
[Industry] operations knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operation Manager
Al shatea mall
10.2020 - Current
Assistant Manager
Hamat Holding
01.2011 - 01.2020
Entry Controller
Abdulrazak Al Ansari
04.2009 - 05.2010
Assistant General Manager
I 2
02.2005 - 03.2009
Good - Office Management
Al Ahsa College of Technology
06.2001 - 09.2004
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