Emad Alhussam
Jeddah,Saudi Arabia
Summary
Graduate with a Mechanical Manufacturing Diploma and hands-on experience in machine operation and servicing of coffee equipment. Demonstrated success in production, quality assurance, and customer service. Proficient in technical tasks requiring precision, safety consciousness, and problem-solving skills. Eager to advance in technical and engineering fields.
Work history
Assistant Manager – Branch & Engineering Services
Camel Step Trading Co
Jeddah
12.2021 - Current
- Performed preventive maintenance, routine servicing, and technical troubleshooting to minimise downtime and ensure equipment reliability.
- Conducted quality control (QC) inspections, visual checks, and documentation in alignment with SOPs, ISO standards, and safety regulations.
- Supported production operations by ensuring proper machine setup, calibration, and adherence to quality assurance (QA) procedures.
- Improved workflow efficiency through root cause analysis (RCA), corrective actions, and strategic spare parts inventory management.
- Delivered strong customer service, technical guidance, and issue resolution in retail environments.
- Conducted training sessions for staff on equipment operation, QC procedures, and workplace safety.
- Implemented continuous improvement initiatives to enhance product reliability and reduce defects.
- Maintained accurate maintenance logs, inspection records, and quality documentation to strengthen process traceability.
- Collaborated with cross-functional teams to improve communication, production performance, and service quality.
Education
Diploma of Higher Education - Mechanical Manufacturing Technology
01.2023 - 1 2025
- Studied manufacturing processes, mechanical systems, and quality.
- Gained basic skills in AutoCAD and SolidWorks.
- Completed practical projects related to production mechanics.
Skills
Preventive maintenance Troubleshooting Quality control Root cause analysis Equipment operation SOP and ISO compliance Safety procedures Inventory management Customer service Problem solving Training and coaching
Professional conduct
Customer support
LANGUAGES
Arabic – Native
English – Good Working Level
STRENGTHS
- Leadership and responsibility
- Ability to work under pressure
- Long working hours when required
- Strong teamwork and communication
- Fast learner and self-driven
WEAKNESS (Professional)
- Highly detail-oriented; improving time management
- Focuses deeply on tasks and sometimes skips breaks; improving task scheduling
Timeline
Technical College - Diploma of Higher Education, Mechanical Manufacturing Technology
01.2023 - 1 2025
Assistant Manager – Branch & Engineering Services - Camel Step Trading Co
12.2021 - Current