Emad Ghoneim
Riyadh
Summary
Dynamic software developer with expertise in C#, VB.NET, and JavaScript, specialising in creating robust web and Windows applications. Proficient in utilising Oracle 10g and MS SQL Server for efficient database management, complemented by advanced skills in Excel VBA and Power BI for data analysis. Demonstrates strong critical thinking, communication, and cross-team collaboration within agile management environments. Career goals include advancing multi-tiered dashboard solutions to enhance organisational decision-making processes.
Overview
23
23
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work history
Lead WFM Support Analyst & .NET Developer
STC
Riyadh
2015.08 - 2025.05
- Developed STC's AI forecast platform with 9 forecasting techniques including Prophet, XGBoost, SARIMA, achieving up to 96% monthly accuracy.
- Built 'Adday+' HR Performance Management system from scratch with detailed KPI logic and dynamic workflows.
- Designed and deployed Customer Care application with fast full-text search, rating system, and accordion UI.
- Created WFM Mini Scheduler desktop application supporting dynamic rule-based shift assignment and rotation.
- Implemented Screenshot Monitoring and App Utilization Tracker analyzing user engagement by category and duration.
- Built recruitment web application with dynamic email templates, attachment support, and department-based budgeting.
- Developed pop-up app with centralized control to deploy surveys, announcements, and scheduled exams.
- Wrote technical CRs and BRDs for optimizing WFM tools and internal dashboards across departments.
Project Manager / Coordinator / NE Designer
MMASE
Riyadh
2012.01 - 2015.01
- Managed project planning, NE design, and reporting for 4G network components (RF, MW, IBS, VAS, Core).
- Served as NE Model Builder for Ericsson and NSN, including Telcordia-based diagrams and drawings.
- Supervised teams handling tasks across civil, core, and black box monitoring with vendors (Adeed, Electric World).
- Trained junior staff and ensured compliance with delivery milestones using project tracking and dispatch tools.
Web Developer
ADVAC Limited Systems
Riyadh
2013.01 - 2013.12
- Converted Pascal-based modules into modern ASP.NET MVC applications for internal dashboards.
IT Manager & Developer
Turki for Computers
Egypt
2007.01 - 2009.12
- Led a team of junior developers building desktop and web applications for retail, restaurant, and service domains.
- Developed Generalization Software (2007) in C# and integrated scheduling/calendar modules in C++.
C++ and Data Structures Trainer
Prosoft
Egypt
2002.01 - 2002.12
- Delivered foundational and advanced C++ training including OOP and data structures to engineering students.
Education
Master’s - Computer & Control Engineering
Menoufia University
Bachelor - Computer & Control Engineering
Tanta University
Skills
- C#
- VBNET
- HTML
- CSS
- JavaScript
- AJAX
- Oracle 10g
- MS SQL Server
- Weka
- Excel VBA
- Power BI
- Windows Apps
- Web Apps
- Multi-tiered Dashboards
- Critical Thinking
- Communication
- Cross-Team Collaboration
- Agile Management
Certification
- Oracle Certified Associate & Professional, 09/01/09
- PMP Preparation Course, 01/01/20
- Six Sigma Green Belt, 01/01/23
- System Analysis and Design, 01/01/09
- Telcordia NE Builder (NSN), 01/01/12
- Web Development Challenger, 01/01/22
- Mobile Maintenance and Data Communication, 01/01/06
- English Conversation & Communication Skills, 01/01/10
Languages
C
C
C
VB.NET
JavaScript
VBScript
Custom
- Socket Programming
- Data Structures
- AI Forecasting
Timeline
Lead WFM Support Analyst & .NET Developer
STC
2015.08 - 2025.05
Web Developer
ADVAC Limited Systems
2013.01 - 2013.12
Project Manager / Coordinator / NE Designer
MMASE
2012.01 - 2015.01
IT Manager & Developer
Turki for Computers
2007.01 - 2009.12
C++ and Data Structures Trainer
Prosoft
2002.01 - 2002.12
Bachelor - Computer & Control Engineering
Tanta University
Master’s - Computer & Control Engineering
Menoufia University