Summary
Overview
Work history
Education
Skills
Certification
Languages
Custom
Timeline
Generic

Emad Ghoneim

Riyadh

Summary

Dynamic software developer with expertise in C#, VB.NET, and JavaScript, specialising in creating robust web and Windows applications. Proficient in utilising Oracle 10g and MS SQL Server for efficient database management, complemented by advanced skills in Excel VBA and Power BI for data analysis. Demonstrates strong critical thinking, communication, and cross-team collaboration within agile management environments. Career goals include advancing multi-tiered dashboard solutions to enhance organisational decision-making processes.

Overview

23
23
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification

Work history

Lead WFM Support Analyst & .NET Developer

STC
Riyadh
08.2015 - 05.2025
  • Developed STC's AI forecast platform with 9 forecasting techniques including Prophet, XGBoost, SARIMA, achieving up to 96% monthly accuracy.
  • Built 'Adday+' HR Performance Management system from scratch with detailed KPI logic and dynamic workflows.
  • Designed and deployed Customer Care application with fast full-text search, rating system, and accordion UI.
  • Created WFM Mini Scheduler desktop application supporting dynamic rule-based shift assignment and rotation.
  • Implemented Screenshot Monitoring and App Utilization Tracker analyzing user engagement by category and duration.
  • Built recruitment web application with dynamic email templates, attachment support, and department-based budgeting.
  • Developed pop-up app with centralized control to deploy surveys, announcements, and scheduled exams.
  • Wrote technical CRs and BRDs for optimizing WFM tools and internal dashboards across departments.

Project Manager / Coordinator / NE Designer

MMASE
Riyadh
01.2012 - 01.2015
  • Managed project planning, NE design, and reporting for 4G network components (RF, MW, IBS, VAS, Core).
  • Served as NE Model Builder for Ericsson and NSN, including Telcordia-based diagrams and drawings.
  • Supervised teams handling tasks across civil, core, and black box monitoring with vendors (Adeed, Electric World).
  • Trained junior staff and ensured compliance with delivery milestones using project tracking and dispatch tools.

Web Developer

ADVAC Limited Systems
Riyadh
01.2013 - 12.2013
  • Converted Pascal-based modules into modern ASP.NET MVC applications for internal dashboards.

IT Manager & Developer

Turki for Computers
Egypt
01.2007 - 12.2009
  • Led a team of junior developers building desktop and web applications for retail, restaurant, and service domains.
  • Developed Generalization Software (2007) in C# and integrated scheduling/calendar modules in C++.

C++ and Data Structures Trainer

Prosoft
Egypt
01.2002 - 12.2002
  • Delivered foundational and advanced C++ training including OOP and data structures to engineering students.

Education

Master’s - Computer & Control Engineering

Menoufia University

Bachelor - Computer & Control Engineering

Tanta University

Skills


  • C#
  • VBNET
  • HTML
  • CSS
  • JavaScript
  • AJAX
  • Oracle 10g
  • MS SQL Server
  • Weka
  • Excel VBA
  • Power BI
  • Windows Apps
  • Web Apps
  • Multi-tiered Dashboards
  • Critical Thinking
  • Communication
  • Cross-Team Collaboration
  • Agile Management

Certification

  • Oracle Certified Associate & Professional, 09/01/09
  • PMP Preparation Course, 01/01/20
  • Six Sigma Green Belt, 01/01/23
  • System Analysis and Design, 01/01/09
  • Telcordia NE Builder (NSN), 01/01/12
  • Web Development Challenger, 01/01/22
  • Mobile Maintenance and Data Communication, 01/01/06
  • English Conversation & Communication Skills, 01/01/10

Languages

C
C
C
VB.NET
JavaScript
VBScript

Custom

  • Socket Programming
  • Data Structures
  • AI Forecasting

Timeline

Lead WFM Support Analyst & .NET Developer

STC
08.2015 - 05.2025

Web Developer

ADVAC Limited Systems
01.2013 - 12.2013

Project Manager / Coordinator / NE Designer

MMASE
01.2012 - 01.2015

IT Manager & Developer

Turki for Computers
01.2007 - 12.2009

C++ and Data Structures Trainer

Prosoft
01.2002 - 12.2002

Bachelor - Computer & Control Engineering

Tanta University

Master’s - Computer & Control Engineering

Menoufia University

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Emad Ghoneim