EMAD JAMAL
Riyadh,01
Summary
Dynamic retail professional with a proven track record at Aljomaih Automotive Company, excelling in sales strategy development and team motivation. Enhanced customer satisfaction through tailored product recommendations and effective problem-solving. Successfully improved staff retention and contributed to promotional campaigns, driving significant sales growth and fostering a collaborative team environment.
Overview
16
16
years of professional experience
Work History
Retail Sales Team Lead
Aljomaih Automotive Company
05.2021 - Current
- Assisted in managing daily store operations to ensure efficient workflow.
- Supported team members in delivering exceptional customer service and product knowledge.
- Learned inventory management processes to maintain stock levels and product availability.
- Engaged with customers to understand needs and recommend appropriate products.
- Successfully resolved escalated customer issues, resulting in increased client loyalty and repeat business.
- Improved staff retention rates by implementing comprehensive onboarding processes and ongoing support systems.
Retail Sales Executive
Aljomaih Automotive Company
05.2009 - 05.2021
- Exceeded sales targets through effective product presentations and customer engagement strategies.
- Developed in-depth product knowledge to provide tailored recommendations and enhance customer satisfaction.
- Managed inventory levels, ensuring optimal stock availability and reduced shrinkage rates.
- Trained new team members on sales techniques and customer service best practices, fostering a collaborative environment.
- Collaborated with management on promotional campaigns, contributing creative ideas that boosted overall sales performance.
- Acted as a brand ambassador by representing the company positively in all customer interactions and upholding the highest standards of professionalism.
Education
High School Diploma -
Al Jezerah Academay
Cairo06-2006
Skills
- Store operations
- Staff training and development
- Social media marketing
- Sales strategy development
- Team motivation
- Employee scheduling
- Sales analysis
- Teamwork
- Promotions planning
- Friendly and helpful
- Problem-solving
Languages
English
Elementary (A2)
Arabic
Bilingual or Proficient (C2)
Timeline
Retail Sales Team Lead
Aljomaih Automotive Company
05.2021 - Current
Retail Sales Executive
Aljomaih Automotive Company
05.2009 - 05.2021
High School Diploma -
Al Jezerah Academay
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