Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Timeline
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Emad Kafya

Sales representative
Riyadh

Summary

I am skilled in driving sales performance by building strong customer relationships, effectively communicating product benefits, and closing deals. With a keen understanding of customer needs and preferences, I excel in identifying opportunities, negotiating terms, and providing exceptional service to meet and exceed sales targets. My proactive approach, combined with a dedication to continuous learning and adapting to market trends, allows me to deliver results while maintaining a customer-centric focus. I am committed to driving revenue growth and contributing to the success of the sales team and the company.

Overview

1
1
year of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Guest Service Executive

Physiotherabia Clinic
02.2024 - 03.2024
  • Maintained accurate and up-to-date records of guest information.
  • Handled phone calls professionally while managing multiple lines simultaneously during peak times at the front desk.
  • Greeted guests upon arrival and offered assistance.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Resolved guest complaints quickly and effectively, maintaining a high level of customer satisfaction.
  • Created welcoming and comfortable environment for guests.
  • Assisted guests with check-ins, account inquiries, and any additional services needed.
  • Proven ability to learn quickly and adapt to new situations.

Ecommerce Marketing Junior

Olloksa.com
02.2023 - 01.2024
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Implemented A/B testing to improve user experience and optimize digital marketing efforts.
  • Increased online sales by developing and implementing targeted ecommerce marketing strategies.
  • Fostered strong relationships with vendors and suppliers streamlining processes and optimizing inventory management practices.
  • Developed engaging content for the company''s blog, social media platforms, and paid advertisements.
  • Optimized website performance for improved customer experience and higher conversion rates.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma - Science

Ministry of Education
Amman, Jordan
05.2018 - 07.2019

Bachelor Of Medicine - Doctor of Medicine

King Saud University
Riyadh
09.2020 - Current

Skills

Complaint Handling

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Interests

Sports and fitness

Health and wellness

Medical Research

Digital marketing and advertising

E-commerce trends and innovations

Additional Information

In addition to my professional experience, I have actively pursued further education by taking courses covering various aspects of sales representation and copywriting. Through these courses, I acquired in-depth knowledge and practical skills in understanding customer behaviors, crafting persuasive messaging, and executing effective sales strategies. Moreover, I gained valuable insights into the principles of copywriting, enabling me to create compelling content that resonates with target audiences. This ongoing commitment to learning has enhanced my expertise and equipped me with a diverse skill set to excel in the dynamic field of sales and marketing.

Timeline

Guest Service Executive

Physiotherabia Clinic
02.2024 - 03.2024

Ecommerce Marketing Junior

Olloksa.com
02.2023 - 01.2024

Bachelor Of Medicine - Doctor of Medicine

King Saud University
09.2020 - Current

High School Diploma - Science

Ministry of Education
05.2018 - 07.2019
Emad KafyaSales representative