Eman Ahmed

• Filling in the documents correctly
• Filling all the documents together for each client by coding system
• Transfer the documents that need translation to a legal and certified translator
• Follow-up all the documents and ensure that its in the right track.
• Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
• Improved data accuracy by meticulously verifying and correcting information during entry.
• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.

• Planning all the meeting time and location
• Writing and responding the emails between the company and the customers
• Rending to the calls that deals with all the customer tasks and transfer them to the appropriate section.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.

• Work on the QA of the documents control.
• Rotation between all the sections and know how the procedure of the archiving going on.
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.

It was a training paid period

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.

• Pharmacy operations, inventory & cash flow management
• Team leadership & management
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.

• Production and operations management support with documentation and quality control.
• Improved manufacturing processes by identifying areas of inefficiency and recommending corrective actions.
• Developed training programs for employees to enhance their understanding of quality assurance principles and practices.

• Documentation review and compliance support.
• Resolved issues quickly to maintain productivity goals.
• Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.

• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Educated patients about possible drug interactions and gave special administration instructions.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.

• 6 months: pharmaceutical drug supply delivery management to the medical theatre
• 6 months: Assistant manager at the central pharmacy drug store outlet
• 12 months: Emergency Obstetrics & Gynecology pharmaceutical support.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.