Eman Alrasheed
Riyadh
Summary
Dynamic and results oriented social worker and trainer with extensive experience in public service, healthcare, and organizational management. Recognized for strong leadership, effective communication, and a proven ability to foster collaboration across diverse sectors. Skilled in developing and implementing programs that address community needs, enhance organizational efficiency, and promote cultural understanding. Committed to advancing the goals of governmental and large scale organizations through innovative problem solving and strategic planning.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Social Worker - Pediatric Emergency Department
Ministry Of National Guard Health Affairs - KASCH
11.2014 - Current
- Spearhead psychosocial assessments and develop support plans to address complex family and community challenges
- Lead crisis intervention strategies, ensuring seamless collaboration between medical teams and families
- Advocate for patient welfare in alignment with national child protection policies
- Mentor and train professionals, fostering the next generation of social workers and leaders
- Provided crisis counseling and intervention services to clients in emergency situations.
Freelance Trainer
Self-employed
01.2020 - Current
- Develop and execute training programs for professionals in healthcare, education, and public service sectors
- Conduct workshops on family counseling, conflict resolution, and cross-sector communication
- Empower trainees with practical tools and knowledge to drive institutional success
- Analyzed and evaluated training effectiveness and program outcomes.
- Facilitated virtual, in-person and blended learning sessions.
- Provided coaching and mentoring to clients .
- Improved learning outcomes with application of adult learning principles in training programs.
Acting Supervisor & Front Desk Agent
The National General Automotive Company Ltd.
01.2014 - 10.2014
- Supervised and trained a team of agents, enhancing service quality and organizational processes
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Managed customer service operations, ensuring optimal efficiency and client satisfaction
- Coordinated with cross-functional teams to design and implement promotional campaigns
Employment Clerk & Customer Relations Coordinator
Qiyadat Al-Watan Recruitment Company
11.2012 - 12.2012
- Facilitated job placement services by aligning client profiles with industry demands
- Built partnerships with organizations to expand recruitment opportunities
- Delivered high-quality client support, ensuring satisfaction and trust
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
School Social Worker Intern
Various Schools
01.2008 - 12.2010
- Provided social assessments and interventions to support student well-being and academic success
- Fostered positive relationships between students, educators, and families
- Addressed behavioral challenges through tailored action plans
- Promoted a safe and supportive learning environment by implementing evidence-based prevention programs focused on bullying, substance abuse, and mental health awareness.
- Organized and facilitated parent workshops focused on relevant topics such as child development, mental health awareness, and family engagement strategies.
- Advocated for students'' needs through effective communication and collaboration with school staff, resulting in increased access to academic accommodations and support services.
Education
Post-Graduate Diploma - Family Counseling
Majmaah University
Riyadh, Saudi Arabia06-2022
Bachelor’s Degree - Social Work
Princess Nourah Bint Abdulrahman University
Riyadh, Saudi Arabia07-2010
Skills
- Public Service & Community Advocacy
- Organizational Leadership & Program Development
- Crisis Intervention & Risk Management
- Training & Professional Development
- Group and individual instruction
- Planning and coordination
- Strategic Communication & Negotiation
- Multitasking Abilities
- Time management abilities
- Multilingual Proficiency
- Event Planning & Stakeholder Engagement
- Cultural Awareness & Cross-Sector Collaboration
Certification
- Saudi Commission for Health Specialties License
- Emotional Freedom Techniques (EFT) Level 1, 2, and 3
- Certified Trainer in the Mother and Child Education Program
- Advanced Training in Effective Communication & Negotiation
- Leadership Development for Public Sector Professionals
Affiliations
- Member of the Child Protection Team, Family Safety Program
- Member of the National Registry for Abuse and Neglect Cases
Languages
Arabic
Proficient
C2
English
Advanced
C1
Korean
Intermediate
B1
Japanese
Elementary
A2
Additionalinformation
Multiple awards for professional excellence, contributions during the COVID-19 pandemic.
Volunteering with children and elderly, Drawing & wall art.
Timeline
Freelance Trainer
Self-employed
01.2020 - Current
Social Worker - Pediatric Emergency Department
Ministry Of National Guard Health Affairs - KASCH
11.2014 - Current
Acting Supervisor & Front Desk Agent
The National General Automotive Company Ltd.
01.2014 - 10.2014
Employment Clerk & Customer Relations Coordinator
Qiyadat Al-Watan Recruitment Company
11.2012 - 12.2012
School Social Worker Intern
Various Schools
01.2008 - 12.2010
- Saudi Commission for Health Specialties License
- Emotional Freedom Techniques (EFT) Level 1, 2, and 3
- Certified Trainer in the Mother and Child Education Program
- Advanced Training in Effective Communication & Negotiation
- Leadership Development for Public Sector Professionals
Post-Graduate Diploma - Family Counseling
Majmaah University
Bachelor’s Degree - Social Work
Princess Nourah Bint Abdulrahman University
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