Skilful and dedicated Executive Assistant with extensive experience in coordination, planning and support of daily operational and administrative functions within highly confidential environments.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Operations Officer
JEDCO
Jeddah, Mecca Region
07.2022 - 01.2023
Supervised operation and monitoring of CCTV footage to guarantee site safety.
Oversaw crisis intervention and programmes to assist specific passengers needs.
Fielded inquires from customers, answered questions and promoted available services.
Instructed passengers on safety and emergency procedures and answered passenger enquiries.
Responded calmly to help distressed, confused or lost passengers.
Monitored security and maintained operational protocols.
Acting Manager of SME's Unit at Jordan Enterprise Development Corporation ( JEDCO)Acting Manager of SME's Unit at Jordan Enterprise Development Corporation ( JEDCO)