Emmanuel Chacko
Malayattoor,India
Summary
Interested in furthering my Career in a well-established firm sharpening my skills and abilities thereby enabling me to do my best with full dedication and prove to br an asset to the institition.
Offering strong foundation in leadership, team collaboration, and problem-solving. Knowledgeable about customer service, conflict resolution, and time management. Ready to use and develop communication, organisational, and decision-making skills in role.
Overview
9
9
years of professional experience
Work history
Assistant manager and Front office Executive
Kottackal Nature INN
Angamaly,Near Chochin International Airport , India
2022.04 - Current
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Fostered a positive work environment through effective leadership and team-building activities.
Relationship Executive
Reliance SMSL LTD
Angamaly, India
2021.05 - 2022.06
- Created detailed customer profiles for targeted marketing strategies.
- Collaborated with sales team to convert leads into profitable business relationships.
- Leveraged social media platforms to enhance product awareness, leading to increased interest.
Front office executive
Hotel
Angamaly, Near Chochin International Airport , India
2019.05 - 2021.06
- Managed inventory, ensured adequate supply of office materials at all times.
- Handled sensitive information with discretion, upheld confidentiality standards.
- Ensured smooth operations through scheduling appointments
- Enhanced communication with clients by promptly answering phone calls and emails.
Customer service representative
Anna Cafe
Angamaly ,Near Chochin International Airport , India
2017.08 - 2019.08
- Trained new hires for improved productivity and efficiency on the job floor.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Enhanced communication channels through regular updates on company policies and promotions.
- Provided top-notch support for increased customer satisfaction.
Education
Diploma of Education - ITI
Sree Narayana Private ITI
INDIA /2014 -
High School Diploma - XII
St.Dominic HSS , Kanjirappilly
INDIA /2011 - /2013
High School - x
S.N.D.P.H.S. Neeleeswaram
INDIASkills
- Compliance awareness
- Proactive initiative taker
- Recruitment and hiring practices
- Supervisory expertise
- Leadership proficiency
- Data analysis capability
- Communication excellence
- Influential networking
- Finance management
- Staff mentoring
- Customer relationship building
- Staff management
- Report generation
- Critical evaluation
- Public relations strategies
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
Malayalam
Proficient (C2)
Affiliations
- Reading,Travelling and Hearing music
- Volleyball and Foot Ball
Permanent Address
Emmanuel Chacko
Indikuzha ( H)
Malayattoor P.O
Mulamkuzhy
Ernakulam
Declaration
I hereby declare that all the information mentioned above is true to the best of my knowledge and belief
Timeline
Assistant manager and Front office Executive
Kottackal Nature INN
2022.04 - Current
Relationship Executive
Reliance SMSL LTD
2021.05 - 2022.06
Front office executive
Hotel
2019.05 - 2021.06
Customer service representative
Anna Cafe
2017.08 - 2019.08
Diploma of Education - ITI
Sree Narayana Private ITI
/2014 -
High School Diploma - XII
St.Dominic HSS , Kanjirappilly
/2011 - /2013
High School - x
S.N.D.P.H.S. Neeleeswaram