Enad Abu Shaghabi Alotaibi
Jeddah,Saudi Arabia
Summary
Results-driven Account Manager with experience in strategic account management, business development, and commercial growth within the food delivery and banking industries. Proven ability to manage a diverse portfolio of restaurant partners, identify growth opportunities, and drive revenue through data-driven insights, tailored marketing solutions, and strong stakeholder relationships. Skilled in commercial negotiations, business analysis, and building long-term partnerships that deliver sustainable business growth.
Overview
2
2
Languages
1
1
Certification
7
7
years of post-secondary education
8
8
years of professional experience
Work history
Account Manager
HungerStation
Jeddah, Mecca Region
2022.10 - Current
- Manage a diverse portfolio of restaurant partners across enterprise, mid-market, and SMB segments.
- Drive sustainable revenue growth through strategic account management and tailored commercial and marketing solutions.
- Analyze business performance, customer behavior, and commercial KPIs to identify growth opportunities and improve partner performance.
- Develop account growth strategies aligned with each partner’s business objectives and market potential.
- Build and maintain strong relationships with key stakeholders and decision-makers.
- Leverage business insights, performance data, and internal tools to maximize revenue and long-term partner success.
- Conduct regular business reviews and provide strategic recommendations to improve commercial performance.
- Consistently achieve business objectives while maintaining high partner satisfaction and long-term partnerships.
Sales Executive
Hunger Station
Ta'if, and Jeddah , Mecca Region
2020.11 - 2022.10
- Identified and acquired new restaurant partners across multiple business segments.
- Managed the complete sales cycle, including prospecting, negotiations, contract closing, onboarding, and account handover.
- Built long-term relationships with restaurant owners and key decision-makers.
- Consistently achieved sales targets through consultative selling and effective negotiation.
- Developed strong market knowledge and identified new business opportunities to expand market coverage.
- Collaborated with cross-functional teams to ensure a smooth onboarding experience and successful partnership launch.
Sales Officer
Riyad Bank
Jeddah, Mecca Region
2018.11 - 2020.11
- Developed customer relationships by delivering tailored financial solutions across personal finance, auto finance, mortgage, credit cards, and retail banking products.
- Conducted customer needs analysis to recommend suitable financial solutions and banking services.
- Acquired new customers while increasing product adoption through consultative selling and relationship management.
- Negotiated financial solutions that balanced customer needs with business objectives.
- Consistently achieved sales targets while maintaining high levels of customer satisfaction and service quality.
Education
Bachelor of Business Administration (BBA) - Management, Marketing
Mount Saint Vincent University
Halifax, Canada 2013.09 - 2018.05
Diploma - English Language
East Coast School of Languages
Halifax, Canada 2011.09 - 2013.08
Skills
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- CRM Systems
- Data Analysis
- KPI Performance Analysis
- Business Reporting
- Communication Skills - written and oral skill
- Problem Solving & Analytical Thinking
- Effective interpersonal skills
LANGUAGES
Arabic
Native
English
Advanced
Certification
- Riyad Bank Training Academy Certifications.
- Money Fraud
- Information Security
- Protecting our business
- KYC - Know your customer
- AML - Anti-money laundering
- Operational Risk Management
- Business Continuity Training Program
CORE COMPETENCIES
- Strategic Account Management
- Business Development
- Commercial Growth
- Revenue Growth
- B2B Relationship Management
- Partnership Development
- Stakeholder Management
- Data Analysis & Business Insights
- Marketing Solutions
- Commercial Negotiation
- Customer Success
- Performance Analysis
- Problem Solving
- Communication Skills
- Leadership
- Cross-Functional Collaboration
Timeline
Account Manager
HungerStation
2022.10 - Current
Sales Executive
Hunger Station
2020.11 - 2022.10
Sales Officer
Riyad Bank
2018.11 - 2020.11
Bachelor of Business Administration (BBA) - Management, Marketing
Mount Saint Vincent University
2013.09 - 2018.05
Diploma - English Language
East Coast School of Languages
2011.09 - 2013.08