Dynamic and ambitious professional with a strong focus on organization and customer service excellence. Demonstrates exceptional communication skills with both guests and team members, thriving in high-stress situations while maintaining optimism and flexibility. A fast learner and effective decision maker, capable of multitasking independently or collaboratively to achieve goals.
· Greeted customers warmly, using strong communication abilities to quickly build rapport.
· Managed returns of faulty or unwanted goods, addressing customer concerns.
· Kept stall operation running smoothly, performing daily opening and end-of-day procedures, dismantling stall and packing unsold goods.
· Promoted a warm and welcoming atmosphere by greeting customers and answering product questions.
· Assisted customers with product selection and sales, recommending items to increase transaction value.
· Fostered positive relationships with customers to enhance loyalty and retention.
· Google Cloud Computing Foundations Certificate
· CCNA , CCNP