Eng.Abdualaziz Ali Nasser

Organizing appointments, preparing memos, conducting correspondence, attending meetings, editing minutes, and preparing and submitting work reports. Organizing the manager’s appointments, reminding him of them, dealing with inquiries, responding to them, and delivering mail and correspondence to the manager.

• Responsible for direction, planning, coordination, supervision and follow-up of work in the institution Administrative and technical supervision of the works represented and identifying the quality of the work.
• Issuing directives to employees and holding them accountable for all matters for the benefit of the institution.
• Implemented effective customer service procedures to encourage positive feedback.
• Managed high-performing teams to deliver quality customer service and stable profits.

• Working with the Abha Prisons Directorate, an information technology engineer with a team of technicians to provide technical support to the offices of the prison building, telecoms , and cameras, and sending daily reports to the company’s management.
• Working with a system that belongs to the Ministry of Interior I cannot write the details regarding work for them.
• Backed hardware team during technical meetings and formal reviews.
• Resolved system outages with prompt and dynamic repairs, including emergency overnight and weekend callouts.
• Troubleshot system and network problems, diagnosing and solving hardware and software faults.

• Working for the head office of STC monitoring the telecommunications towers and sensors of a Indoor & Outdoor via RTTS system tickets, and knowing the details of the sensor problem, then communicating with the site engineer and following up until the problem is resolved and the ticket is closed.
• Sending emails to telecommunications companies and informing them of permission to work on the site for the telecommunications tower, for daily maintenance (PMR) or troubleshooting .
• Optimised network operation through focused configuration and monitoring.
• Evaluated long- and short-term network needs and implemented required updates to achieve them.

• Site Engineer and Team Leader for the networks and telecom team working on communications towers (construction - maintenance) for the 5G project in the southern region.
• Upon completion, the sites will be handed over to Telecommunications Companies ( STC , ZAIN ).
• Meetings and sending reports daily.
• Telecom tower maintenance ( 2G,3G,4G & L800 ).
• Troubleshot network issues and provided rapid solutions to limit downtime.
• Travelled to off-site locations to complete necessary service work.
• Delivered on projects' key objectives with agreed budgets, timelines and standards.
• Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.

• Technical support for the company's offices and also remotely for car rental office branches Training (Tamheer program) employees and supervising their work daily Receiving requests on the MiniTrack system and responding to them Technical support officer for Jah Lawyers System.
• Supported development of remote working hardware and software combined solutions.
• Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
• Offered IT support during key meetings and events.
• Configured, tested and maintained network equipment.
• Supervised multi-functional teams of technology professionals, coders and support experts.