Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Eng .Walid Tagalser Hamed Abdullah

Eng .Walid Tagalser Hamed Abdullah

Dammam -khobar ,Saudi Arabia

Summary


Mechanical Engineer with proven expertise in operational improvement and team leadership. Confident, creative, and results-oriented, with strong analytical and communication skills. Committed to continuous learning and delivering measurable value in dynamic corporate environments.

Overview

15
15
years of professional experience

Work history

PMV Engineer (Planning And Cost control )

Al Tamimi Contracting
Khobar, Saudi Arabia -Eastern Province
09.2024 - Current
  • Oversee operational activities of assets (registration, classification, depreciation, compliance).
  • Conduct cost analysis and provide insights to management for decision-making.
  • Track KPIs (utilization, availability, life-cycle cost) and improve performance.
  • Standardize reporting and procedures for accurate cost tracking and transparency.
  • Coordinate with workshops and site operations to minimize downtime and optimize expenses.
  • Align PMV cost control with overall project budgets, including preparation of forecasts and setting budget plans to support accurate financial planning and resource allocation.

Workshop Controller Engineer

Samaco Motors
Khobar, Saudi Arabia
08.2021 - 09.2024
  • Planning, organizing, and supervision of manpower, resources, materials, and equipment required to execute work scopes. Providing technical guidance and recommendations per relevant industry standards and best engineering practices.
  • Ensure efficient workshop use of materials, equipment, and labor so service and repairs are carried out to the highest quality.
  • Monitor the hourly sold within the workshop and the workshop utilization, productivity, and efficiency of the individual employees involved.
  • Establish the daily workshop capacity and ensures that the workshop planning is followed properly to maintain on-time delivery of available vehicles and communicate the workshop load to the reception to schedule the new load accordingly.
  • Establish technicians skills matrix and follow up implementation.
  • Ensure setting the tight target for the technicians.
  • Improve technicians skills by providing on job training and ensuring technicians attend the training as per the training plan.
  • Follow up the QC process and share the report, analysis, and action plan on a monthly basis.
  • Share the repeat repair data, analysis, and action plan on a monthly basis.
  • Follow up all workshop KPIs “Fix it right, productivity, utilization, repeat repair,” and set the necessary actions for improvement.
  • Ensure that all workshop tools and equipment are available and in good condition and control it.
  • Ensure a high level of communication with workshop and parts & reception teams.
  • Ensure that technicians are following the standard repair process.
  • Ensure that all warranty process is followed up as per the manufacturer’s policy.

Senior service advisor

Samaco Motors
Khobar,, Saudi Arabia
07.2013 - 08.2021
  • Mediator between workshop and customer for all matters such as warranty, service actions, offers, orders, job execution, complaints, and other request
  • To be the technical link for all customers outside of our workshop to ensure there is a service connection for customers even in remote regions
  • Technical representative of our company and our represented brands in the field/sales force
  • Estimating the cost of wages and spare parts required
  • Receive and assist all customers courteously and promptly in line with standards quality program
  • Follow-up processing of the vehicle according to the specifications set forth by the institution
  • Processing monthly maintenance reports for all types of maintenance.

Service engineer

DAL MOTORS GROUP SUDAN (Mitsubishi, Mercedes-Benz, kia)
, Sudan
03.2011 - 08.2012

Education

Bachelor - Mechanical Engineering

Sudan University of Science And Technology
Sudan
/2005 - /2010

Skills


    Technical Skills

  • Mechanical Design & Engineering (SolidWorks, AutoCAD)
  • HVAC / MEP Systems Design
  • Workflow Optimization & Field Service Improvement
  • Service Advising & Customer Relations
  • Workshop Operations & Technical Supervision
  • Diagnosis & Repair (PMV/Automotive Equipment)
  • ERP Systems (SAP, Microsoft Dynamics, Keyloop Drive)
  • Power BI & Excel Data Analysis
  • Technical Drawing & Estimation
  • Familiarity with OEM Standards & Warranty Compliance
  • Training & Staff Development
  • After-Sales Support & Service Enhancement
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Analytical & Results-Oriented Mindset
  • Engaging Leadership Approach

    • Soft Skills

  • Leadership & Team Management
  • Communication & Interpersonal Skills
  • Problem-Solving & Decision-Making
  • Ability to Work Under Pressure
  • Time Management & Multitasking

Languages

Arabic
Native language
English
Fluent

Timeline

PMV Engineer (Planning And Cost control )

Al Tamimi Contracting
09.2024 - Current

Workshop Controller Engineer

Samaco Motors
08.2021 - 09.2024

Senior service advisor

Samaco Motors
07.2013 - 08.2021

Service engineer

DAL MOTORS GROUP SUDAN (Mitsubishi, Mercedes-Benz, kia)
03.2011 - 08.2012

Bachelor - Mechanical Engineering

Sudan University of Science And Technology
/2005 - /2010

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Eng .Walid Tagalser Hamed Abdullah